OK cool, thanks for clearing that up. I need to contact support on Monday then. 

Will doing this mod void warranty?

that is a good news. very appreciated.
 
however as i am using ftw 1070 with arctic aio installed (i really want to apply evga hybrid kit but it just not yet be available and i cant wait for it anymore).
installing other aio needs the cooling plate of vrm and vram to be removed as this cooling plate blocks the aio mounting...

 
since tomhardware and guru3d both have concluded the same about evga ftw vrm temps, i am willing to pay for the evga independent vrm heatsink in 1080 ftw hybrid (with screws of course) ... may i buy this heatsink from evga?? i really worry about my card now. 

Do i need the pads for the 1080 Classified, too ? Is this Card also affected of the problem ?
Where can i order them ? I live in Germany.

Will there be a step by step guide on how to perform this mod for those of us who have never taken apart a GPU before? Will we need to buy thermal paste? Will this void the warranty? (I'm assuming not)

when i got my ftw i already added thermal pads on the back of the pcb for better cooling.
i was using 2.5mm thermal pads from 3m but 2.5mm is a little bit too thick as the back plate got slightly bended. 2mm should fit better.

 
taking off the back plate is easy, just remove all those screws behind the pcb except the four screws for gpu socket.

                               Yes what about the classified as this does not have the thermal pads either on the base plate side or back plate ?? 
 
 

wils07
                               Yes what about the classified as this does not have the thermal pads between them either?? 
 
 

there are certainly thermal pads between the cooling plate and the front of pcb.
but there are no thermal pads between the back plate and the back of the pcb.  

Can anyone tell me how serious of an issue this is? EVGA says it's not serious, but are still offering a solution so I'm confused how necessary this is.
 
Do I really need to have these thermal pads installed? I don't have my 2x 1080 FTWs overclocked at all and I only use them for gaming. I think I have a 3 year warranty so I suppose I could just RMA if this becomes a problem, right? I don't really want to believe the people talking about sparks/flames shooting out of their EVGA GFX cards. It's stuff like that, that keeps me up at night

It's only as serious of an issue as you want it to be. I'm not the least bit concerned. Then again, mine are going under water as soon as Watercool makes the blocks for them.
Even if I wasn't, I would still get the thermal pads, but install them when I got around to it.