2016/10/26 20:50:30
bobmitch

2016/10/27 14:20:49
el aye
Just curious... is the step up queue always this long for a new product release? Or was this just a set of multiple extenuating circumstances?
2016/10/27 14:30:03
darktrooper84
no ideis el aye...this is my first time using this program
2016/10/28 09:07:58
mutrain
Just a heads up, EVGA doesn't seem to be meeting their 1-3 business days to ship out the 1080 to you once they receive your card.  They received my 980ti on 10/21 and it is now 10/28 and they still have yet to ship me my step-up card.
2016/10/28 11:38:47
misaligned
el aye
Just curious... is the step up queue always this long for a new product release? Or was this just a set of multiple extenuating circumstances?




This is EVGA treating their customers who committed to buying one months ago like garbage. They continue to fill retail orders while feeling it's acceptable for us to wait over 4 months. I don't think a class action lawsuit would be unreasonable at this point. 
2016/10/29 09:05:52
bavor
misaligned
This is EVGA treating their customers who committed to buying one months ago like garbage. They continue to fill retail orders while feeling it's acceptable for us to wait over 4 months. I don't think a class action lawsuit would be unreasonable at this point. 



Retailers of EVGA GTX 1080 cards have been offering them on sale for below MSRP for a couple months now.  Newegg.com has had the FTW on sale and the SC on sale for below MSRP several times.  This weekend the EVGA GTX 1080 FTW is on sale for $30 off.  So, its obvious that the demand has slowed down and EVGA can devote more resources to fulfilling the Step-Up customers.  Yet here we are waiting 4+ months for our GTX 1080 cards.
 
If I knew it was going to be over 4 months to fufill my step up request I would have sold my GTX 960 on eBay 4 months ago when I could have sold it for $20-$30 more than I can get for it now and bought a GTX 1080 at MSRP through Newegg or B&H Photo.
2016/11/03 01:20:50
darktrooper84
So.....Evga received my card Monday (10/31).Today is Thursday (11/3),when are they shipping the new one?
I was expecting 1-3 business days like it says on the step-up process description....any ideias my friends?
2016/11/07 12:11:50
darktrooper84
I need help from a tech ,please
Evga received my card 10/31...today is 11/07 and my new card didn't got shipped yet!
Any ideias,please???what happen to 1-3 business days for shipping?
Thank you guys
2016/11/08 13:26:08
bksmith5
darktrooper84 - I'd recommend calling EVGA's support line to ask someone there about your step up status.
2016/11/08 16:56:18
darktrooper84
Alreadi did bksmith5....they keep saying they will ship it soon....but more than a week has passed.

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