Well, that's sad news. They're just sending out replacements without recalling and resolving the situation.
I know this is about getting what we've paid for, but honestly... looks SO much better with a controllable RGB led strip there..
EDIT:
I have been waiting for my replacement for a while, so I pinged customer support, they did give me this response:
We are currently in the process of obtaining the replacement LED strips from the manufacturer and will be shipping them out soon as we do have your information on file. I do apologize for any inconveniences this may cause. If you have any concerns or further questions you may contact our Support Team at [link=tel:888-881-3842]888-881-3842[/link] who are available 24/7.
Perhaps this means these are revised/better strips? Sorry to those that already got theirs with the same issues.