2016/08/29 19:25:43
Chris21010
hello, i saw that someone posted a question about the LED strip changing color in another thread but i think that it needs its own.
 

 
the pic above shows the colors of the strip now in my case. one led is still blue but the rest are a warm yellow or orange. at this point i still dont know if i will be needing this strip or not but in the mean time seeing a yellow EVGA logo is kinda gross...
 

 
 
2016/08/30 11:19:41
EVGATech_JaesonW
Hello Chris21010,
 
The strip should be a single solid color. I'll be in contact with you shortly to assist you further with this. If anyone else has a problem like this, please give us a call 24/7 at 888-881-3842 or email at support@evga.com.
2016/09/05 15:45:05
captainthrall
hi, I have this problem also.  My EVGA logo is now piss-yellow due to a discoloring of the LED strip.  I guess I'll call the 888 number later to see what they say.  

Side-note.  I bought a 3rd party strip from Amazon for $3, and it also turned yellow after about a week.  The actual transparent rubber-plastic stuff that covers the LED device has discolored.  It's browning like most transparent plastics do after 10-20 years of age... only it's happening in a week.
2016/09/06 07:54:54
MrRPG
first time post, i have the same issue, but live in the uk,
 
what do i need to do regarding a uk purchase and a dirty yellow snow light
2016/09/06 09:09:58
Chris21010
i would assume contact EVGA's EU Representative: 
 

EVGA Europe

Call Support
  • Germany: +49 (0) 8918-904911
  • United Kingdom: (+44) 01788-247-298
Email Support
Support Hours
  • Monday - Friday: 09:00 - 18:00 CET
Extended Phone Support:
  • Monday – Friday: 18:00 – 00:00 CET
  • Saturday: 12:00 – 17:00 CET
  • Sunday: 12:00 – 17:00 CET
2016/09/06 16:01:25
Kcmcc
Same here, and more are turning yellow as the days go by, but I'm going to swap it with the deepcool 350 strip that fits. 15 bucks and a bit of modding vs possibly returning the whole case for an led issue seemed more logical. 
2016/09/06 16:55:03
B1gf00t
Kcmcc
Same here, and more are turning yellow as the days go by, but I'm going to swap it with the deepcool 350 strip that fits. 15 bucks and a bit of modding vs possibly returning the whole case for an led issue seemed more logical. 




Fortunately, you don't have to ship back a 50lb case to get warranty service.
http://forums.evga.com/FindPost/2541111
 
2016/09/06 17:05:35
Kcmcc
B1gf00t
Kcmcc
Same here, and more are turning yellow as the days go by, but I'm going to swap it with the deepcool 350 strip that fits. 15 bucks and a bit of modding vs possibly returning the whole case for an led issue seemed more logical. 




Fortunately, you don't have to ship back a 50lb case to get warranty service.
http://forums.evga.com/FindPost/2541111
 




 
I did say possibly didn't I? ;)
2016/09/07 10:04:00
sourmonkey
I noticed my Evga is lighting up with a yellow tint as well I have extra leds in the case that are white and they look so far can share a pic if needed
2016/09/07 20:40:26
Kcmcc
When I pulled the strip out, it seems that the lenses on the leds are burning out, becoming brown, hence the led's discoloring

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