2016/09/22 19:23:41
Dark Chronos
StijnDC
I can get the EVGA GTX 1080 Classified for the same price as the GTX 1080 FTW, good deal ? Is it a different PCB than FTW ? With no issues ?




from where?
2016/09/22 19:30:42
Nereus
J0NOX
Update:
Got an update from EVGA about the whole "re-certified" card thing I and other have experienced:
 
I apologize for the confusion. We only replace the cards with brand new ones if they were purchased within 30 days. Since the RMA request was out of that 30 day period, we replaced it with a re-certified card that was tested for the black screen issue as well as any other issues. You will not be getting the same black screen issue with 100% fans as before. Any cards that are shipped out from our EU RMA department after 8/31/16 will not have this issue.

That certainly was not the case for me.. ordered it from EVGA 8/23, received and registered it 8/31, installed it ~9/6, RMA entered 9/8 (way less than 30 days), and received 9/21 a broken refurbished card in much worse condition than the one I am returning. I'm in USA though, not EU.
 
2016/09/22 20:09:48
flie
all this black screen make me scared, i just bought evga 1080 ftw ( still waiting Fedex to ship it to me )from newegg ebay store , just wondering before i open the box , is evga will honor warranty if something goes wrong ( black screen, artifact, DOA etc) although i didnt bought it from authorize dealer?
2016/09/22 20:15:39
AHowes
flie
all this black screen make me scared, i just bought evga 1080 ftw ( still waiting Fedex to ship it to me )from newegg ebay store , just wondering before i open the box , is evga will honor warranty if something goes wrong ( black screen, artifact, DOA etc) although i didnt bought it from authorize dealer?

Newegg is not an authorized dealer??

I'm sure your safe.. either way ive read of new egg refunding or exchanging the ftw cards if you have a prob. Good luck.
2016/09/22 21:36:12
Ksmillie
So i just bought my GTX 1080 ftw card on 26/08/16 and i've been experiencing this exact problem, The card arrived on 7/09/16 bought it from Ebuyer, It was working fine for a few days then the black screen started while playing wow ether within 5-30mins of gameplay too around 5-8hrs of gameplay or it'll run fine one day then crash the next day several times. I live in the UK, So do I contact the EU support services for RMA and will the new card have the fix?
2016/09/22 21:40:37
Nereus
Ksmillie
So i just bought my GTX 1080 ftw card on 26/08/16 and i've been experiencing this exact problem, The card arrived on 7/09/16 bought it from Ebuyer, It was working fine for a few days then the black screen started while playing wow ether within 5-30mins of gameplay too around 5-8hrs of gameplay or it'll run fine one day then crash the next day several times. I live in the UK, So do I contact the EU support services for RMA and will the new card have the fix?


Yes to both (or should at least).
 
2016/09/22 22:12:40
Ksmillie
Well I hope so.. Just reading the forums that people who got their new card from EVGA after RMA ether got a refurb card or a new card that still had the exact same issue and having to RMA 2 to 3 times... Can anyone clarify who has had this issue and done RMA got their new card and it worked perfectly fine? As well as it not being a refurb card.. 
2016/09/22 22:58:41
Boogur
Ksmillie
Well I hope so.. Just reading the forums that people who got their new card from EVGA after RMA ether got a refurb card or a new card that still had the exact same issue and having to RMA 2 to 3 times... Can anyone clarify who has had this issue and done RMA got their new card and it worked perfectly fine? As well as it not being a refurb card.. 




 
My experience - got a RMA card in a plain black Evga box with no accessories exactly what Nereus described. After a day it had the black screen and fan problem. My second RMA card came in a retail box shrink wrapped. It had all the accessories and everything. So far after a week of using it there's no problem. I did notice it clocked lower out of the box (1974) than my first card (2025). Once I increased the voltage it stayed at 2075. So far so good.
2016/09/22 23:56:47
Avisari
2016/09/23 01:13:29
maxheadroom101
Anyone had an RMA shipped to them in the last week? Mine has been "Preparing to ship product" since Tuesday and someone posted earlier that EVGA had told them they cant ship anything because of a technical fault on their end (and have no ETA)
 
 
Update: Just phoned and was told the technical issues preventing shipping and (my card at least) should ship today or Monday at the latest.
 
Also asked about the on going '100% fan - Black Screen' issue (we really need an abbreviation for that given the number of times we have to write it "100% BS" maybe? :) ) since me and several other people were now on their 2nd or even 3rd RMA and he said they'd had a replacement batch that was mislabelled, but that too has now been identified and corrected so any cards going out now should finally be issue free  

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