The plot thickens. If this is happening to a replaced GPU then I think this goes deeper than a faulty batch of cards, but that's just me. I see a lot of people saying their RMA'd card is working fine for now after only a day of having it so I can't deem that reliable.

I'm decent with computers I'm no wiz but I honestly think...and I'm being hopeful..that this is software related. If it's not the drivers then it's EVGA all together and we have a RRoD situation on our hands.

My card have same issue(witcher3) BlackScreen & fun spin 100%
Should I receive the RMA?
great stress

ysk17
My card have same issue(witcher3) BlackScreen & fun spin 100%
Should I receive the RMA?
great stress

 Call their service number for sure.  Their hardware is faulty.  I called them last night and the process is already in motion. You just need a PDF of your sales invoice and your card needs to be registered and you should be good. They will send a replacement to you and you send your faulty card back in the same box. Fairly hassle free.  *fairly, heh.  We can only keep our fingers crossed that the new cards won't have the same problem.  

NorthEndNinja

ysk17
My card have same issue(witcher3) BlackScreen & fun spin 100%
Should I receive the RMA?
great stress

Call their service number for sure.  Their hardware is faulty.  I called them last night and the process is already in motion. You just need a PDF of your sales invoice and your card needs to be registered and you should be good. They will send a replacement to you and you send your faulty card back in the same box. Fairly hassle free.  *fairly, heh.  We can only keep our fingers crossed that the new cards won't have the same problem.  

You describe the advanced rma method which makes you pay again. I' m not going to pay for their mistake. I sent them an e-mail, requesting an advanced rma, without the extra payment. In case they refuse ( the most propable outcome), I' ll demand a full refund and go with another brand.
 
I should have cancelled the order when I first learned about the problem, but then I read that they have solved it, so I was convinced and did not cancel. Big big mistake.

JonIrenicus

NorthEndNinja

ysk17
My card have same issue(witcher3) BlackScreen & fun spin 100%
Should I receive the RMA?
great stress

Call their service number for sure.  Their hardware is faulty.  I called them last night and the process is already in motion. You just need a PDF of your sales invoice and your card needs to be registered and you should be good. They will send a replacement to you and you send your faulty card back in the same box. Fairly hassle free.  *fairly, heh.  We can only keep our fingers crossed that the new cards won't have the same problem.  

You describe the advanced rma method which makes you pay again. I' m not going to pay for their mistake. I sent them an e-mail, requesting an advanced rma, without the extra payment. In case they refuse ( the most propable outcome), I' ll demand a full refund and go with another brand.
 
I should have cancelled the order when I first learned about the problem, but then I read that they have solved it, so I was convinced and did not cancel. Big big mistake.

How does advanced RMA make you pay again? Mentioned multiple times on this thread, so far nobody has had to pay anything extra - EVGA has covered all shipping costs (at least for US, not sure about international). EVGA will take your credit card details in case you decide not to return the old card, but will not charge it until a reasonable amount of time has passed for you to return the old card.
 
 

tehbigbug
For anyone wanting to know about EVGA serial numbers, here's what I was told by a rep:
"The first two digits correlate to the year, so 16 being for 2016, the third digit designates the product type, 0 being power supply, 1 being graphics card, 2 being motherboard, etc. Then the 4th and 5th number designates the factory is was manufactured in, as far as I know. The 6th digit signifies the warranty length, this particular one being a 3, for 3 years, while 7,8,9 and 10 are the part number. The 11th digit is for the region it's sold in and the last 5 digits are simply the serial number sequence."

That's interesting. My 3rd digit is '8' ..I guess that's a special one for Hybrid cards? If the last 5 digits are the serial number sequence, I apparently have one of the first handful of hybrids released in the USA, but I know there were a bunch of people who got one before I did as they ran out of stock and restocked several times before I got lucky.
 

From the evga rma page I read: 
"The Advanced RMA does require you to place a collateral payment covering the full cost of your replacement through PayPal. The cost of the collateral is determined by EVGA EU. Once the collateral payment is received, EVGA EU will ship your replacement product to you first. Once you receive the product, you can then send the original product back to EVGA EU".
 
You' re speaking about individual cases. I hope you are right though.

JonIrenicus
From the evga rma page I read: 
"The Advanced RMA does require you to place a collateral payment covering the full cost of your replacement through PayPal. The cost of the collateral is determined by EVGA EU. Once the collateral payment is received, EVGA EU will ship your replacement product to you first. Once you receive the product, you can then send the original product back to EVGA EU".
 
You' re speaking about individual cases. I hope you are right though.

They just require you to enter your credit card details and they'll basically just do what gas stations do. They'll place a small charge on the card (that doesn't go through) to verify the card is legitimate, then if you don't return the old GPU within 14 days, they charge your credit card for the cost of the new GPU.

JonIrenicus

NorthEndNinja

ysk17
My card have same issue(witcher3) BlackScreen & fun spin 100%
Should I receive the RMA?
great stress

Call their service number for sure.  Their hardware is faulty.  I called them last night and the process is already in motion. You just need a PDF of your sales invoice and your card needs to be registered and you should be good. They will send a replacement to you and you send your faulty card back in the same box. Fairly hassle free.  *fairly, heh.  We can only keep our fingers crossed that the new cards won't have the same problem.  

You describe the advanced rma method which makes you pay again. I' m not going to pay for their mistake. I sent them an e-mail, requesting an advanced rma, without the extra payment. In case they refuse ( the most propable outcome), I' ll demand a full refund and go with another brand.
 
I should have cancelled the order when I first learned about the problem, but then I read that they have solved it, so I was convinced and did not cancel. Big big mistake.

 Like I said, they are sending me a card FIRST and then I'll send mine back in the same box. Advanced RMA, I guess.  I'm NOT paying anymore in the form of shipping or anything. They are replacing the hardware at their cost, rightly so. Call their 1-888 number and they'll sort it out.

And what if you don' t have a credit card. I only have a virtual prepaid master card which is  linked with my paypal account and obviously I don' t leave such large amounts of money there. I don' t leave it empty either, but again I' d love a clarification on that matter.
 
@northendninja : that' s good to hear. But I cannot make a phone call. We' ll have to sort it out via e-mail.