landerx74

vaxutopia

test20090424

zmarchant
Totally agree it's hardware.  My point was that something must be set in certain games that is triggering it while others aren't.  A 5 year old game crashes in 5 minutes but newer more demanding games don't seem to as fast (for me at least).  Definitely hardware, yes.  Just interesting why some cause this failure and others don't.  

Yes, I'd like to know the root cause too from the technical point of view, not blaming EVGA. Just pure curiosity.

Without knowing the root cause; this issue (black screen + 100% fan spd) is difficult to reproduce. It has happened once during COD BO III gameplay but I have difficulties to reproduce the issue. I have tried Heaven and 3Dmark stress test but it doesn t trigger the issue. Which benchmark, stress test is triggering the issue 100% of the time?
 
I have submitted a ticket and just got the answer to run in debug mode, are we sure that debug mode is 100% proof to avoid this issue ? I didn t spend 800 Euro to be stuck in debug mode.
 
Thanks,
 
 

It's interesting that no Benchmark triggers this issue. I tested this numerous times with my defective EVGA FTW Edition by running numerous benchmarks with Heaven and Valley and 3dmark. Only games for me triggered this issue. It's just so interesting again that the benchmarks don't trigger this and of course all the reviewers on YouTube just basically test the card with those benchmarks. How convenient for EVGA. 😒

It actually crashed on me while using 3dmark surprisingly for the 1st time. I just ARMA'd mine today as it started crashing more heavily on all games i played except Ghost in a Shell.

Since EVGA knows of this issue and have supplied some customers with a Advance RMA within the US. I have purchased the EAR plan, will that be gone now since i have "technically used it" or can it transferred to the replacement? i don't want to have to keep spending on a EAR plan each time when some are being offered it.  

illicium
Received RMA card two days ago. No problems so far in synthetics (Heaven, Time Spy, Fire Strike) or games (DX:HR, Witcher 3). OC stable at 2037/5300, 75°C, no coil whine.
 
I'll report back if I get this issue again, but so far I'm pleased!

glad to hear! 
 

JPS2K5

vaxutopia
I feel quite anxious about the new RMA card, the serial number is 1612536286802389 which is prior fromer card 1612536286802508 having the black screen + 100% fan issue. It was said that a hardware fix was put in place after the 30th of August (in your official forum) and I get a fully sealed card from prior that date. 


How can I make sure that the new card is bullet proof ? 

Plenty of suggestions in this thread I would think ?


 
BTW my faulty cards are 16125xxxx aswell. replacement will be 16129xxxx
 

Both my faulty Cards are 16125 aswell. dont know what the replacement will be yet.

zell2004

JPS2K5

vaxutopia
I feel quite anxious about the new RMA card, the serial number is 1612536286802389 which is prior fromer card 1612536286802508 having the black screen + 100% fan issue. It was said that a hardware fix was put in place after the 30th of August (in your official forum) and I get a fully sealed card from prior that date. 


How can I make sure that the new card is bullet proof ? 

Plenty of suggestions in this thread I would think ?


 
BTW my faulty cards are 16125xxxx aswell. replacement will be 16129xxxx
 

Both my faulty Cards are 16125 aswell. dont know what the replacement will be yet.

Same as well..
 

Received my 2nd RMA FTW Hybrid card today, this time with a bios toggle switch . So far so good with minimal benching, out of the box with slave bios and voltage set to +100 in Afterburner, no overclock at all my boost clock runs at 2025mhz. Fingers crossed I won't experience any crashing over the weekend. Thanks EVGA for the prompt support. 

I just received my card from amazon (they had it in preorder to be shipped on Wednesday for a few hours this monday), it was supposely a fresh version...
 
1 hour on Guild Wars 2 and the error happened...

jlp209
Received my 2nd RMA FTW Hybrid card today, this time with a bios toggle switch . So far so good with minimal benching, out of the box with slave bios and voltage set to +100 in Afterburner, no overclock at all my boost clock runs at 2025mhz. Fingers crossed I won't experience any crashing over the weekend. Thanks EVGA for the prompt support. 

good to know! keep all of us posted and so will i when i receive my "Fixed" version.

Received my RMA card today. Seems to be doing fine... Like others say, it doesn't overclock as well. I have yet to see a clock above 2 GHz (although I haven't pushed it much and haven't had much time to test games so far). The serial numbers are the same except for the last four digits, the old being 2998 and the new  being 5430.

Well, guess what. Black screen and fans spin up to 100%. No overclock, no nothing. 
 
I received my 1080 ftw yesterday, and this thing happened some moments ago, when I was playing Dragon Age: Inquisition.
 
I bought the card directly from eu.evga.com and I made the purchase on the 2nd of September and it was shipped on the 8th of September. Obviously I will RMA it, but I hate if I have to pay the shipping cost. I already paid too much for a frustrating issue. I hope someone from the evga team wil explain better how the process goes exactly, because it asks a lot of information, just for one support ticket.
 
I don' t know if this is relative, but my serial number is 16125xxxxxxxxxxx.
 
I' ll try this debug fix, but I didn't pay premium for that. First evga graphics card and I' m starting to regret it. I hope at least, that the support is as good as I hear.