2016/08/20 13:02:35
xiionic1
landerx74
You have to monitor your temperature. Best guess in my opinion is that the card is reaching 94c and then it's shutting down.  So do a test.  First set your fan profile to aggressive, make sure that the OSD of Precision X is running in game, see how hot it get's and make sure the fan is spinning.  Also then if that will not work then put your card in debug mode and run the test again.




Temperature climbs to about 72 degrees and sits there before the crash occurs, memory usage was about 2800mb and clock was sitting at about 1959 - The same as what it sits at when playing the Witcher 3 - Except the Witcher I can play for long periods of time without experiencing the crash - So far the only game I've had this problem with is Rise of the Tomb Raider and it occurs within the first few minutes...
 
Is it normal for the clock speeds to drop to 259 when in some menus / non 3D sequences like FMV cut scenes etc ?
2016/08/20 14:31:31
bek_storm
I'm running into the same issue for the GTX 1080 FTW. I was advised by support to check my power supplies 12v rail. Since I can recreate the issue nearly on demand (Dragon Age Inquisition, Storm Coast) I decided to set the file to log. No changes in the 12v rail. I did notice that it appears the GPU Clock Speed dropped and then spiked hard before the crash. I have had some luck in the XOC software of backing the clock speed down by 100-200 MHz. Which I find to be a problem as that tells me the card might not be stable under it's advertised clock speeds. Currently I'm trying to decide between RMA or straight return to vendor for refund.
2016/08/20 14:38:12
arestavo
I have a 980 Ti, but I was getting black screens (no 100% fan speed, I am under water) with the new 372.54 drivers.
 
Then I saw that Nvidia has the 372.54 drivers for both Windows 10 AND Windows 10 Anniversary update. I was running the standard Win10 drivers on my Win10 Anniversary update PC, so I used DDU to uninstall the drivers and installed the Anniversary version.
 
Black screens went buh-bye!
 
Edit: For posterity, the two drivers are different file sizes.
2016/08/20 14:39:01
Sajin
arestavo
I have a 980 Ti, but I was getting black screens (no 100% fan speed, I am under water) with the new 372.54 drivers.
 
Then I saw that Nvidia has the 372.54 drivers for both Windows 10 AND Windows 10 Anniversary update. I was running the standard Win10 drivers on my Win10 Anniversary update PC, so I used DDU to uninstall the drivers and installed the Anniversary version.
 
Black screens went buh-bye!


They are the same driver. 
2016/08/20 14:40:14
Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
2016/08/20 14:41:58
arestavo
Sajin
arestavo
I have a 980 Ti, but I was getting black screens (no 100% fan speed, I am under water) with the new 372.54 drivers.
 
Then I saw that Nvidia has the 372.54 drivers for both Windows 10 AND Windows 10 Anniversary update. I was running the standard Win10 drivers on my Win10 Anniversary update PC, so I used DDU to uninstall the drivers and installed the Anniversary version.
 
Black screens went buh-bye!


They are the same driver. 




And the Anniversary driver is a larger file - so it isn't the exact same.
2016/08/20 14:46:07
jtg01
Definitely nothing to do with temps. Like I said, idling at the desktop.
2016/08/20 14:46:59
Sajin
arestavo
Sajin
arestavo
I have a 980 Ti, but I was getting black screens (no 100% fan speed, I am under water) with the new 372.54 drivers.
 
Then I saw that Nvidia has the 372.54 drivers for both Windows 10 AND Windows 10 Anniversary update. I was running the standard Win10 drivers on my Win10 Anniversary update PC, so I used DDU to uninstall the drivers and installed the Anniversary version.
 
Black screens went buh-bye!


They are the same driver. 




And the Anniversary driver is a larger file - so it isn't the exact same.


Look the same to me...
 

2016/08/20 14:48:08
arestavo
Sajin
arestavo
Sajin
arestavo
I have a 980 Ti, but I was getting black screens (no 100% fan speed, I am under water) with the new 372.54 drivers.
 
Then I saw that Nvidia has the 372.54 drivers for both Windows 10 AND Windows 10 Anniversary update. I was running the standard Win10 drivers on my Win10 Anniversary update PC, so I used DDU to uninstall the drivers and installed the Anniversary version.
 
Black screens went buh-bye!


They are the same driver. 




And the Anniversary driver is a larger file - so it isn't the exact same.


Look the same to me...
 





Not what I saw yesterday when I finally fixed my issue. I deleted the old file, I'll redownload and check.
 
EDIT: looks like they changed it on their end - the original 372.54 non-anniversary update that I downloaded was a smaller file size than what is now on their server (which is the same size as the anniversary update now).
2016/08/20 15:33:06
ziethriel
So my card was crashing like this with a GPU temp of 50c. I noticed the back plate was getting super hot. I just derped a large spare fan to blow air over the card. I haven't crashed since and my GPU is getting 70c+ and doing smart things like ramping up fans (default profile) and dropping the clock as it gets hotter.
 
Maybe the issue is that something else on the card is overheating, a component on the back of the PCB and the back plate is trapping in the hot air, and my case airflow just sucked.
 
Dropbox photo of derpy solution:
 
https://www.dropbox.com/s/1olzkn19fwtle9h/2016-08-20%2015.28.52.jpg?dl=0
 
https://www.dropbox.com/s/dvgdewgrlwxzdr3/2016-08-20%2015.29.02.jpg?dl=0
 
Edit: Wrong Link

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