2016/09/10 13:12:03
ugpHD
I just got a reply from Tech Support...
 
Hello,

Thank you for troubleshooting the problem, it does sound like the 1080 FTW is having a problem that we have identified in a small number of units and we are now correcting. It is possible that the last RMA did not fix the issue for you as we were still identifying the hardware problem with this cards when we did the last RMA, we have found the solution to the issue and would be happy to offer you another RMA for this card.
We are able to offer you an Advanced RMA replacement on that 1080 FTW. With the Advanced RMA we can send you out a replacement 1080 FTW with a pre-paid shipping label on the outside so that you can install the replacement unit, put the original in the box and use the pre-paid label to send it back to us. 
In order to complete this Advanced RMA for you we will need a few things: We will need you upload a copy of your retail invoice, the place to upload that is EVGA.com > Support > Invoice Upload. When we approve the RMA you will receive an email that requests an credit card number, this card will only be charged a $1 test authorization fee which will drop off the card in 24-48 hours, this allows us to both confirm that it is a valid card and would only be charged any money if we never received the original unit back from you. We can submit that RMA for you now, first we just need you to confirm your shipping address for us.

Regards,
EVGA
 
2016/09/10 14:46:25
jlp209
Add me to the list. I have a FTW Hybrid that had been driver crashing (display device removed error, also insane micro stutter) during some games over the past week and a half. Already have an RMA replacement set to arrive Wednesday. I miss playing F1 2016 while I wait, so I fired it up. 10 minutes into the game I get the black screen and I think the pump, not the radiator fan, was going at max. So this affects the FTW Hybrid cards too. I may just return both cards at this point. Not cool. 
2016/09/10 15:04:27
AHowes
Hybrid ftw here as well..

Yeah it's loud when it happens and ive run them at 100% fans so I know what that sounds like and it's much louder like twice as loud.. so if that's the pump.. wow. Sounds more like the fan runing super fast past what it allows you to run it.
2016/09/10 15:05:23
wils07
just took mine back to scan and got a classified
 
2016/09/10 15:50:46
jlp209
@wils07: I might do the same, Microcenter near me has 10+ Classifieds in stock. I'll contact support to see if I can just send both back when RMA card arrives. Not worth it.

Also, it may have been the other fan on the card going at full and not the pump. I didn't take the panel off my case to find out. It def was not the radiator fan freaking out.

Edit- just called tech support and was told that all cards being sent out within past 2 weeks have been checked and revised due to the issue. Fingers crossed. Dud card or not, I love EVGA support.
2016/09/10 16:15:29
AHowes
My Mc has 10+ as well.. you in michigan? Haha. Debating it but the wife sort want me tying up that kind of money :/
2016/09/10 16:27:01
fightertoad
This has been happening to me as well. On my second FTW from Amazon after I got the first one replaced when it could not even stay stable at stock speeds on Firestrike Stress test. I thought it was my PSU, so ordered a new PSU as well. Now I'm wondering if I should just return the FTW to Amazon and get a different card if this is not a solved issue?
2016/09/10 16:52:01
AHowes
Evga customer service has stated all cards going out from the factory since August 31st are fixed. So it may take awhile before those trickle into stores. Best to order from evga or get a different card.. maybe a classified.. ftw hybrid has the same issues. Though evga has said it's a small portion of the cards have the issue.

Also you can contact evga and get the card rma'ed to get the card cross shipped for free and you'll get one of those new fixed cards.
2016/09/10 17:31:06
Boogur
Well, it looks like I spoke too soon. My RMA card tested okay for about a day then just now playing Gears of War the same problem happen again. Black screen, fan spins up to 100%. Is it possible to get a refund? I don't want to keep playing the RMA game.
 
For reference, I had a Titan X Pascal for two weeks before returning it. That card had zero issues.
2016/09/10 17:34:33
AHowes
Boogur
Well, it looks like I spoke too soon. My RMA card tested okay for about a day then just now playing Gears of War the same problem happen again. Black screen, fan spins up to 100%. Is it possible to get a refund? I don't want to keep playing the RMA game.
 
For reference, I had a Titan X Pascal for two weeks before returning it. That card had zero issues.



This is a rma'ed card after August 31st??

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