2016/09/09 17:52:22
pwner1984
landerx74
J0NOX
Update:
 
Just got my 2nd RMA card today and I got the black screen fan issue again after running Heaven for 15min. Weird because Evga got my card on the 2nd, which is after stating the prob had been fixed.
So it seems they are still sending out cards that are broken. Going to get yet another RMA, I wont be paying for the sipping a 3rd time Evga.


Wow! You're going for a third RMA!! unbelievable!! After my first card failed I decided not to take any chances and I'm glad I didn't otherwise I would have been in the same boat as you. I got an MSI card instead and it works amazingly well and much cooler.


Unbelievable. I hope EVGA TW has their stuff together as my RMA is waiting to be returned..
2016/09/09 18:44:50
Rabb02
Thanks, but debug mode doesn't work. Causes it to crash even more.
2016/09/09 19:14:49
illicium
Crashed again twice in a row, after ~10 minutes of Heaven. 2050/5103 @ 1.075V, 65 C.
 
Also why is nobody from EVGA saying what the exact issue is, or how exactly to diagnose a faulty card, even though they've "identified it"?
2016/09/09 19:24:27
c4rLo5
EVGATech_ChrisB
Dear c4rLo5,
 
I have requested that our Taiwan office contacts you to assist with this process.  Please allow until end of day Monday for a response.
 
c4rLo5
Hi @EVGA_JacobF and @EVGA_ChrisB.  I've submitted my RMA request through EVGA Taiwan since I'm in Australia. Is it possible to get an ADVANCE RMA please? As the turnaround time to ship to Taiwan and then have it tested then returned is really going to hurt.








Thanks Chris!
 
Well this is why EVGA's famous international warranty was the only choice for many looking at buying a Pascal card in Australia. Hopefully the downtime will be minimum, as while it has served me very well, my old EVGA GTX780 just doesn't have quite the same horsepower to run my Oculus Rift. 
2016/09/09 19:31:34
landerx74
illicium
Crashed again twice in a row, after ~10 minutes of Heaven. 2050/5103 @ 1.075V, 65 C.
 
Also why is nobody from EVGA saying what the exact issue is, or how exactly to diagnose a faulty card, even though they've "identified it"?


The issue is hardware related..so maybe a faulty controller chip or something. EVGA will never say exactly what it is so don't hold your breath. Man I have to keep returning to these forums..MSI forums are so boring! Noone is having any issues with their 1080's! haha! 
2016/09/09 19:41:16
Consar
I got the black screen only in some of the new wow dungeons. I can run heaven for 8+ hours and nothing happens, then i go to neltharion's lair and there it is the black screen.

Maybe it's time for me to give up and go for the RMA but i'm not sure if EVGA will send the card with duties and delivery paid like Amazon.
2016/09/09 21:59:15
seanthehulk
I just got my EVGA 1080 FTW from Amazon.  Ordered it on 9/4, past the cut over date.  30 minutes of WOW and it does this issue.  I have in game overlay software showing fan speeds and temp, no issues and then all of a sudden black screen and max fan speeds.  Pretty sad that they are still selling cards with this issue.
 
Luckily I have my 980 I can throw right back in and RMA this guy.  But I am not very happy about it.
 
Hopefully the RMA card does not have any problems.
2016/09/09 22:06:31
landerx74
seanthehulk
I just got my EVGA 1080 FTW from Amazon.  Ordered it on 9/4, past the cut over date.  30 minutes of WOW and it does this issue.  I have in game overlay software showing fan speeds and temp, no issues and then all of a sudden black screen and max fan speeds.  Pretty sad that they are still selling cards with this issue.
 
Luckily I have my 980 I can throw right back in and RMA this guy.  But I am not very happy about it.
 
Hopefully the RMA card does not have any problems.


I remember 3 weeks ago mentioning that they should issue a recall of all these cards or at the very least stop selling them. They didn't do this at all  and instead just introduced their EVGA FTW DT Edition.  Looks like they don't care about any of their customers. I'm not going to be coming back to EVGA because of this. I like participating in these forums because it's like watching a slow motion car accident.
2016/09/09 22:44:07
nextgencfl
EVGATech_ChrisB
Dear Rabb02,
 
I can confirm that Debug mode will help to stop the crashes until we can have the card replaced.  I am showing that you have a RMA processing for shipment and that the tracking information will be emailed to you later this evening.  
 
Rabb02
Is debug mode the only Fix? I'm still getting black screen and fan usage at 100% Issue is getting worse. I do have an RMA but not being able to use my PC while this is fixed really isn't an option for me and honestly I'm starting to get irritated.






I too now am having this problem. Please help! :D
2016/09/10 00:12:41
walesisok
Add me to the list too, I was troubleshooting high idle and load temps with my hybrid 1080 purchased 8/23, have been running Heaven with no problems, switch to 3dmark and it happens within 5 minutes. Not sure if it's related but the sky dive demo in 3dmark makes the coils whine like a car with squealing brakes.

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