Just to make sure, our cards that are getting RMA'ed to us will NOT be refurbs correct? I paid 700$+ for my FTW version at Microcenter DAYS ago and there is no way in hell I will accept a refurb.
 
Again, these will be BRAND NEW cards getting sent to us right?
 
Thanks.

jarablue
Just to make sure, our cards that are getting RMA'ed to us will NOT be refurbs correct? I paid 700$+ for my FTW version at Microcenter DAYS ago and there is no way in hell I will accept a refurb.
 
Again, these will be BRAND NEW cards getting sent to us right?
 
Thanks.

Yeah, I installed mine 2 days ago lol.
 

EVGA_JacobF
It will not be a refurb card, give us a call we will get a replacement out to you immediately.

 

 
Jacob, one question... I installed the card and Precision X OC 2 days ago and had to provide the card serial number to install Precision, but that card is going to be RMA'ed.. should I re-register Precision with the new serial number when I get it (which I guess means uninstall Precision, remove registry entries possibly, then reinstall)?
 
 

I RMA'ed mine and got a new one from EVGA. All my problems went away, new one works 100%

FTW1080
I RMA'ed mine and got a new one from EVGA. All my problems went away, new one works 100%

Good to know, thanks. Can you imagine any other supplier providing service like this? Not a chance. This is why I always buy EVGA.


 

FTW1080
I RMA'ed mine and got a new one from EVGA. All my problems went away, new one works 100%

Please upload your bios for testing.

Got my RMA unit installed, about to test it. 
 
I did notice that the back end of the card,  right above the backplate.. It is missing something, the LED bleeds.  I compared it to my other 1080 that I am sending back and apparently there is suppose to be black tape there.  

I noticed my new cards clock speeds are between 1925-1970 where my previous once was 1985-2015. Maybe that means the factory overclock went down some. Not a big deal to me since I can also try manually overclocking to get it back to 2000ish

opened a ticket 50 hours ago, still waiting for a response. even if i get an answer, it's a shame that i'll be paying loads of money for customs and shipping again because of a defective product.

FTW1080
I noticed my new cards clock speeds are between 1925-1970 where my previous once was 1985-2015. Maybe that means the factory overclock went down some. Not a big deal to me since I can also try manually overclocking to get it back to 2000ish

Same for mine. So far no black screens but GTA5 has crashed 5 times. Play time at about 20 minutes each. Card never goes above 73C.