2016/09/06 15:00:35
AHowes
Trelor
nextgencfl
To everyone experiencing this issue. 
Where did you get your card. I believe it might be helpful to see where these cards were sold. Since it was a "small number" of cards perhaps only certain vendors had them. 
Thanks!


I ordered my GTX 1080 Hybrid direct from EVGA.


So did I (ftw hybrid x2) and I have the problem :/ no idea if both or just one. Will have to test if needed.
2016/09/06 15:14:35
Maverick827
I have a GTX 1080 Hybrid ordered from EVGA and I'm getting the same issue.
 
How do I start the RMA process?
2016/09/06 15:19:46
landerx74
Maverick827
I have a GTX 1080 Hybrid ordered from EVGA and I'm getting the same issue.
 
How do I start the RMA process?


Call them.  Tell them the issue. They should know all about it.  
2016/09/06 16:10:54
khant14
I just underclocked down 200Mhz and set power target to 50%. Everything seems stable now and am able to play games, with less FPS. If this is just issue with overclock, they could have just given us a BIOS update. So I assume something wrong with the power delivery on the card?
2016/09/06 17:06:46
landerx74
khant14
I just underclocked down 200Mhz and set power target to 50%. Everything seems stable now and am able to play games, with less FPS. If this is just issue with overclock, they could have just given us a BIOS update. So I assume something wrong with the power delivery on the card?


This is a hardware defect. RMA it before it's too late. You bought a FTW edition card for a reason and it was not to underclock it.
2016/09/06 17:52:27
test20090424
I bought my 1080FTW from www.jd.com which is the valid EVGA GPU products online retailer in China, and yesterday EVGA 1080FTW and 1080SC were taken off shelvs from there, don't know the reason. As far as I know there are also several defect 1080FTW cards sold from there except mine, it seems it's not only "a small number" to me.
2016/09/06 18:03:26
Adger
I think its a "small number" considering how many of the 1080 FTWs that must have been sold around the world test20090424. Im assuming there,d be hundreds of people venting their anger and frustration on here if it was a widespread fault??
 
Ive mentioned in previous posts that OCUK are possibly one of the biggest suppliers of components here in the UK,ive yet to see a post on their forums regarding this issue.
Ive also previously said that i honestly believe that there is a percentage of cards that have the issue. Id be rightly cheesed off if i happened to have it but...at least with EVGA you get a fantastic aftersales support,their already advance RMAing...ive 2 friends who are in the middle of RMA,ing their MSI 1070 gaming X,s due to memory issues..and their both having a right old time of it.
2016/09/06 18:32:21
Consar
nextgencfl
Consar
nextgencfl
To everyone experiencing this issue. 
Where did you get your card. I believe it might be helpful to see where these cards were sold. Since it was a "small number" of cards perhaps only certain vendors had them. 
Thanks!


amazon US


Shipped and sold by amazon or from a third party amazon seller?


shipped and sold by amazon.
2016/09/06 19:00:26
test20090424
Adger
I think its a "small number" considering how many of the 1080 FTWs that must have been sold around the world test20090424. Im assuming there,d be hundreds of people venting their anger and frustration on here if it was a widespread fault??
 
Ive mentioned in previous posts that OCUK are possibly one of the biggest suppliers of components here in the UK,ive yet to see a post on their forums regarding this issue.
Ive also previously said that i honestly believe that there is a percentage of cards that have the issue. Id be rightly cheesed off if i happened to have it but...at least with EVGA you get a fantastic aftersales support,their already advance RMAing...ive 2 friends who are in the middle of RMA,ing their MSI 1070 gaming X,s due to memory issues..and their both having a right old time of it.


The frustration is that here we have no such good customer service as you guys living in US or EU.
I returned my FTW to the online store and they told me it will take 30 working days to finish the whole process. I bought this card just one month ago (barely played properly) and now I have to wait another month. It's a new card and pretty expensive to me, so it's really disappointing.
Another option was to RMA directly to EVGA Taiwan, but it will cost around 70 USD for the import duty when the card returns back from Taiwan. And EVGA Taiwan told me they won't pay it for me.
2016/09/06 19:22:03
TheGuz4L
RMA Update: 
 
Received my card today.   Stock clocks are much lower than my previous card out of the box. (1936 or so out of the box when running a game)
 
I was able to overclock to 2000 mhz / 5500 (11000) on memory so far.    2025 core crashed quickly in Overwatch, so I downclocked it to 2000.
 
NO Crashes so far, played over 1 hour of Battlefield 1.  I will keep monitoring it as games before would randomly crash, even at stock clocks.
 
EDIT:  Ran firestrike & Heaven simultaniously for 8 hours.   No crashes.   May have a stable clock here hopefully...

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