My RMA came back and I finally threw it in. Same as always play monstrom for two minutes and the same as every one happens.
I am at a total loss. This was an expensive card and I am losing way too much recording time trying to get it to work. I

boylag
My RMA came back and I finally threw it in. Same as always play monstrom for two minutes and the same as every one happens.
I am at a total loss. This was an expensive card and I am losing way too much recording time trying to get it to work. I

What is your card model number and when did they ship out your card? I think it was mentioned that the new model, 08G-P4-6286-KR, will not have the issue for sure. They only fixed the issue recently so you might have gotten another card with the same issue.

khant14

boylag
My RMA came back and I finally threw it in. Same as always play monstrom for two minutes and the same as every one happens.
I am at a total loss. This was an expensive card and I am losing way too much recording time trying to get it to work. I

What is your card model number and when did they ship out your card? I think it was mentioned that the new model, 08G-P4-6286-KR, will not have the issue for sure. They only fixed the issue recently so you might have gotten another card with the same issue.

No, 08G-P4-6286-KR must not be the new model's P/N, because my 1080FTW's model is 08G-P4-6286-KR which I bought in July. My card has this black screen issue.

So just got an email from Taiwan support. They want to pick up my card, have it shipped and fix a "firmware" issue and send it back. Too bad I'm already at the place of purchase having them test it before I swap it for a different card.

After some reluctance, Mwave decided to replace my card in store. This was after 1+ hours of testing and failing to replicate the issue (of course it only happens during certain games and after an arbitrary amount of time). They had FTW cards in stock, but I did not want to take the risk of it happening again when I live 3 hours away (was unsure if their current stock is still affected). So I upgraded to the Gigabyte Xtreme Water Cooling instead.

To anyone else having the same issue with their cards and getting pushback from the retailer, just make sure you have an RMA ticket from EVGA first.

Probs to EVGA Taiwan for the speedy response with an RMA number once emailed. Though in this case it was my own will and not accepting anything less than a refund or replacement that got me what I deserved in the end.

ImpulsePie
I was able to consistently replicate the issue in Heaven benchmark test at 1080P windowed, ultra with extreme tesselation. I found it was more likely to crash consistently after a gaming session, like after half an hour of playing BF1.

How long did you have to run the Heaven benchmark to trigger the issue?

HawkBat

ImpulsePie
I was able to consistently replicate the issue in Heaven benchmark test at 1080P windowed, ultra with extreme tesselation. I found it was more likely to crash consistently after a gaming session, like after half an hour of playing BF1.

How long did you have to run the Heaven benchmark to trigger the issue?

I would have to warm the card up first using something like BF1 or Furmark. Once warmed up, Heaven would crash within 10 mins.

ImpulsePie

HawkBat

ImpulsePie
I was able to consistently replicate the issue in Heaven benchmark test at 1080P windowed, ultra with extreme tesselation. I found it was more likely to crash consistently after a gaming session, like after half an hour of playing BF1.

How long did you have to run the Heaven benchmark to trigger the issue?

I would have to warm the card up first using something like BF1 or Furmark. Once warmed up, Heaven would crash within 10 mins.

And this was on stock clocks? Or overclocked?

HawkBat

ImpulsePie

HawkBat

ImpulsePie
I was able to consistently replicate the issue in Heaven benchmark test at 1080P windowed, ultra with extreme tesselation. I found it was more likely to crash consistently after a gaming session, like after half an hour of playing BF1.

How long did you have to run the Heaven benchmark to trigger the issue?

I would have to warm the card up first using something like BF1 or Furmark. Once warmed up, Heaven would crash within 10 mins.

And this was on stock clocks? Or overclocked?

Both. Happened quicker when even just slightly OC'd though (50 MHz over so the card would GPU boost automatically to around 2ghz and sit after a few minutes at about 1974 MHz).

I bought 2x GTX 1080 FTW cards, and both are showing this behavior (blacks out both monitors and fans spin to max) while playing FFXIV.  I was running them in 2 different computers with the same failure, so I'm assuming these fall into Chris' "small number of affected cards".
 
I've been a loyal EVGA supporter for a long time (my "old" GTX 980 SC cards went back into our computers while I figure this out), but I'm thinking I'll send these back to Amazon and try a different brand for a change.
 
Very disappointing holiday weekend without our new video cards!
 
-Psy