2016/09/02 23:28:55
landerx74
khant14
I made a video of the issue if anyone is interested: youtu.be/Z3V-U3r8ISg?t=3m5s


Well thank goodness that all of these are now out of stock at Newegg so no one else has to suffer this defect. Recall recall recall immediately.
2016/09/02 23:35:09
Rakeos
Just encountered this problem today playing Guild Wars 2. Google led me here and it looks like it's time to RMA :(
2016/09/03 01:09:29
msweeney23
Same here just received mine today from Amazon and 15-30 mins into ED on the VIVE I get a black screen and fans at maximum. I have to actually unplug my machine to get it to reboot.
 
I did notice the temps were around 65C on the OSD right before the crashes occur. I will try cleaning all drivers out again tomorrow and enable debug mode etc. but this does look like another RMA case.
2016/09/03 01:11:47
FEAReaper
-Update-

I received my 3rd today after the first two had the defect. It was shipped out to me on the 31st so it was part of The "new?" batch of cards that are supposed to have the fix implemented. My 2 bad cards were having random artifacting and crashing to black screen and full speed fans within 30 minutes of rocket league.

The new card has not crashed in about 3 hours of rocket league, so that is promising for sure but i still feel quite uneasy about the card in general. I feel like im constantly just waiting for it to fail rather than truly enjoying my new build. Additionally, my first card would boost to 2025 mhz but this new card only goes to 1923 and so i lost some performance. Tried to overclock but even +50mhz causes Heaven benchmark to crash so thats dissapointing. I know thats within advertised speeds, and i dont really care about intense overclocking but at this point the boost is a tiny bit dissapointing and nothing above that even stable if i wanted to push it.

That said, the support i received was phenomenal so thank you to Chris B and the rest of the guys who helped me out with this ordeal. Unfortunately **** happens sometimes, and EVGA is no more immune to it than any other business. The only thing convincing me to keep this card rather than return it and look elsewhere, is the top notch customer support, because overall the 1080 FTW is not the card i want in my system any longer, and it really sucks because it's the card i had my eye on for months leading up to this.
2016/09/03 04:34:52
fakeyfakerson
Got my replacement card yesterday, so far so good. As others have noticed, mine overclocks less as well. So I've managed +50mhz for a total of 1987mhz, which is about 50mhz less than my previous (defective) card. Kind of disappointing that it overclocks so weak compared to other cards and can't even cross the 2000mhz mark that most 1080's seem capable of, but oh well, at least it isn't crashing anymore.
2016/09/03 08:31:17
landerx74
FEAReaper
-Update-

I received my 3rd today after the first two had the defect. It was shipped out to me on the 31st so it was part of The "new?" batch of cards that are supposed to have the fix implemented. My 2 bad cards were having random artifacting and crashing to black screen and full speed fans within 30 minutes of rocket league.

The new card has not crashed in about 3 hours of rocket league, so that is promising for sure but i still feel quite uneasy about the card in general. I feel like im constantly just waiting for it to fail rather than truly enjoying my new build. Additionally, my first card would boost to 2025 mhz but this new card only goes to 1923 and so i lost some performance. Tried to overclock but even +50mhz causes Heaven benchmark to crash so thats dissapointing. I know thats within advertised speeds, and i dont really care about intense overclocking but at this point the boost is a tiny bit dissapointing and nothing above that even stable if i wanted to push it.

That said, the support i received was phenomenal so thank you to Chris B and the rest of the guys who helped me out with this ordeal. Unfortunately **** happens sometimes, and EVGA is no more immune to it than any other business. The only thing convincing me to keep this card rather than return it and look elsewhere, is the top notch customer support, because overall the 1080 FTW is not the card i want in my system any longer, and it really sucks because it's the card i had my eye on for months leading up to this.

1923 isn't bad. I decided not to replace my EVGA FTW with another one because I would have been in the same boat as you and would have to send in one replacement after another and I didn't want to do that. One thing that EVGA didn't really realize when they created the FTW and SC cards was how much of an impact GPU boost 3.0 would have.. GPU boost 3.0 basically turns EVERY GTX 1080 into a superclocked or FTW card! There's really no need to have these Factory overclocks in my opinion because it basically pushes one overclock clock on top of another  and then  when people receive the cards  they add a third overclock  and  it pushes the card too much!  Think about this for a moment, the reference GTX 1080 is rated to boost to only 1733 out of the box. So GPU Boost 3.0 basically pushes that to over 1900 in many cases. Nvidia basically designed all of the GTX 1080's to already be overclocked out of the box. It does it for you!! The only Headroom I believe that exists after that is maybe 50 to 100 megahertz if we are lucky. And we're lucky if it will be stable then. Let me tell you how my new non factory overclocked card which is an MSI gaming card compares. Out of the box without any Factory overclock it boosts to 1911 megahertz. I can push it 50 to 75 megahertz higher without it crashing. The biggest difference I found is the cooling. While my EVGA FTW card would always get to 80c my MSI card barely ever gets above 72c. So really the biggest trade off for me really has been the quality of the community in the forums. 😊 
2016/09/03 08:39:29
test20090424
landerx74
1923 isn't bad. I decided not to replace my EVGA FTW with another one because I would have been in the same boat as you and would have to send in one replacement after another and I didn't want to do that. One thing that EVGA didn't really realize when they created the FTW and SC cards was how much of an impact GPU boost 3.0 would have.. GPU boost 3.0 basically turns EVERY GTX 1080 into a superclocked or FTW card! There's really no need to have these Factory overclocks in my opinion because it basically pushes one overclock clock on top of another  and then  when people receive the cards  they add a third overclock  and  it pushes the card too much!  Think about this for a moment, the reference GTX 1080 is rated to boost to only 1733 out of the box. So GPU Boost 3.0 basically pushes that to over 1900 in many cases. Nvidia basically designed all of the GTX 1080's to already be overclocked out of the box. It does it for you!! The only Headroom I believe that exists after that is maybe 50 to 100 megahertz if we are lucky. And we're lucky if it will be stable then. Let me tell you how my new non factory overclocked card which is an MSI gaming card compares. Out of the box without any Factory overclock it boosts to 1911 megahertz. I can push it 50 to 75 megahertz higher without it crashing. The biggest difference I found is the cooling. While my EVGA FTW card would always get to 80c my MSI card barely ever gets above 72c. So really the biggest trade off for me really has been the quality of the community in the forums. 😊 


Do you have this black screen issue? If so, then why not just do RMA or get refund?
It's a hardware malfunction, you won't know what upcoming games will crash it.
And about the Boost 3.0, I didn't hear this black screen issue from other brand. Maybe EVGA did some simple mistake somehow.
2016/09/03 09:01:23
landerx74
test20090424
landerx74
1923 isn't bad. I decided not to replace my EVGA FTW with another one because I would have been in the same boat as you and would have to send in one replacement after another and I didn't want to do that. One thing that EVGA didn't really realize when they created the FTW and SC cards was how much of an impact GPU boost 3.0 would have.. GPU boost 3.0 basically turns EVERY GTX 1080 into a superclocked or FTW card! There's really no need to have these Factory overclocks in my opinion because it basically pushes one overclock clock on top of another  and then  when people receive the cards  they add a third overclock  and  it pushes the card too much!  Think about this for a moment, the reference GTX 1080 is rated to boost to only 1733 out of the box. So GPU Boost 3.0 basically pushes that to over 1900 in many cases. Nvidia basically designed all of the GTX 1080's to already be overclocked out of the box. It does it for you!! The only Headroom I believe that exists after that is maybe 50 to 100 megahertz if we are lucky. And we're lucky if it will be stable then. Let me tell you how my new non factory overclocked card which is an MSI gaming card compares. Out of the box without any Factory overclock it boosts to 1911 megahertz. I can push it 50 to 75 megahertz higher without it crashing. The biggest difference I found is the cooling. While my EVGA FTW card would always get to 80c my MSI card barely ever gets above 72c. So really the biggest trade off for me really has been the quality of the community in the forums. 😊 


Do you have this black screen issue? If so, then why not just do RMA or get refund?
It's a hardware malfunction, you won't know what upcoming games will crash it.
And about the Boost 3.0, I didn't hear this black screen issue from other brand. Maybe EVGA did some simple mistake somehow.


I had this black screen issue weeks ago. Screen would turn black and fans would spin to 100%. If when I first got it if I chose to replace the card I would have gotten just another defective one in return so I just got a store credit from Newegg and chose an MSI 1080.  EVGA basically just made a major mistake and overclocked these cards too much... Or who knows maybe it was a defective chip on the card or something. It's just interesting that the replacement cards people are getting have lower top speeds.
2016/09/03 10:01:16
test20090424
landerx74
 
I had this black screen issue weeks ago. Screen would turn black and fans would spin to 100%. If when I first got it if I chose to replace the card I would have gotten just another defective one in return so I just got a store credit from Newegg and chose an MSI 1080.  EVGA basically just made a major mistake and overclocked these cards too much... Or who knows maybe it was a defective chip on the card or something. It's just interesting that the replacement cards people are getting have lower top speeds.




You did a smart choice and really lucky about the store credit!
Newegg China here is just a joker. Haven't bought anything from there since five years ago.
And I'm just curious how EVGA could make this fix so quickly.
 
2016/09/03 10:35:50
khant14
Support has been amazing though. No crazy troubleshooting steps or treating me like I am the one that is making a mistake. They are very understanding of this issue and RMA process started quickly. Hope to have my new GPU soon. Support here has been the best compared to other companies I've worked with in the past.

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