2016/10/29 09:25:04
Matimote
at the base if, as the problem is on the side of the backplate is that I have the original : /
2016/10/29 09:33:31
Dicehunter
Matimote
at the base if, as the problem is on the side of the backplate is that I have the original : /



I think you'll still be ok as the problem pertains to cards with the ACX 3.0 cooler only.
2016/10/29 16:38:30
s1nrgy
Was about to buy a 1080 FTW from Fry's and was going to see if I could check the ship date on them before I buy. If they are the ones after the 9/1/16 ship date should I still be worried?
2016/10/29 16:42:00
jas84732
iv'e got a reply from tech support to try my 1070 in another PC to confirm there's a problem before proceeding with a RMA.
 
i just read a article that 1080 & 1070 EVGA Cards Reportedly Catching Fire & Dying Due To VRMs Overheating...i'm not keen on testing my 1070 in a friends PC in case it burns.
 
 
 
 
 
 
 
2016/10/29 18:00:52
s1nrgy
So would the FTW Hybrid be safe to buy?
2016/10/30 03:51:52
Timmaigh
I do have a question:
 
is this issue (black screen, fans at 100 percent) the same issue as the burned out VRMs caused by lack of VRM heatsink (hence those optional thermal pads), or are we talking about 2 separate issues? 
 
Since EVGA Jacob stated in this thread black screens are not related to heat (where as burned out cards clearly are, right?), i would think these are 2 different problems. Or am i wrong?
2016/10/30 04:00:56
Angier_1985
There are several things going on.
 
First: There is no overheating issue that EVGA can confirm.
Second: There has been a batch with faulty VRM. These may cause the black screen AND may cause the combustion in rare cases. This issue has been fixed with batches released after 30/8
Third: Every component put under so much stress like a GPU may fail without the manufacturer anticipating it.
2016/10/31 05:47:32
charlemagnes_joy
For everyone asking. There are two unrelated issues. First is the fact that thermal pads were not installed between the backplate and the PCB and between the baseplate and the heatsink fins causing the certain 1080's and 1070's to get very hot while still staying within acceptable levels. This would effect your ability to overclock. Newly manufactured cards are shipping with the installed thermal pads and EVGA will provide older card owners with a kit to install the pads themselves or you can send in your card and they will be installed. Although EVGA insists that you can use the card without the thermal pads, there are many reports emerging online of cards without thermal pads melting, burning or catching fire. Most likely happening due to a combination of heavy overclocking, no thermal pads and stress testing.
 
Second, the BS100% issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) causing the screen to black out and fans to go to 100%. This causes no damage to the card but any card with out of spec VRM IC's needs to be RMA'd and replaced. EVGA claim that cards manufactured after September 1st have correct spec VRM IC's.
 
Hope this helps a few people.
2016/10/31 06:21:42
Daz1967
charlemagnes_joy
For everyone asking. There are two unrelated issues. First is the fact that thermal pads were not installed between the backplate and the PCB and between the baseplate and the heatsink fins causing the certain 1080's and 1070's to get very hot while still staying within acceptable levels. This would effect your ability to overclock. Newly manufactured cards (After Sept 8th apparently) are shipping with the installed thermal pads and EVGA will provide older card owners with a kit to install the pads themselves or you can send in your card and they will be installed. Although EVGA insists that you can use the card without the thermal pads, there are many reports emerging online of cards without thermal pads melting, burning or catching fire. Most likely happening due to a combination of heavy overclocking, no thermal pads and stress testing.
 
Second, the BS100% issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) causing the screen to black out and fans to go to 100%. This causes no damage to the card but any card with out of spec VRM IC's needs to be RMA'd and replaced.
 
Hope this helps a few people.




Good post but I have to ask (again) why all this information is not posted as a sticky in the main forum for newcomers to find easily? All the information posted in this thread will eventually get lost as more posts are added or the thread slips onto page 2 of the forum, meaning people experiencing the issue in the future will not be able to find information on what the issue is and what they should do to get it fixed.
2016/10/31 06:32:12
charlemagnes_joy
The part about BS100% is now stuck on the first post on this thread which is a helpful move from EVGA, so thanks. The other part about the thermal pads is not mentioned here by EVGA as it is totally separate and has nothing to do with the BS100% issue. The thermal pads issue has been popularized by a post on Toms Hardware showing very high VRM temps during heavy bench marking caused by less than perfect thermal planning on EVGA's part. Some people have come forward as a result and said that there card has got so hot that its started to burn. People with the BS100% issue have seen this and assumed both are related (as I did at first) and have started conflating the two. EVGA have addressed this on another post which I basically copied to put in here. EVGA are probably right to keep the issues separate to stop more people thinking they are linked.

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