Daz1967
I actually got an email from EVGA confirmed the RMA was complete along with confirmation of the collateral refund, which they say will take 3-5 days.
 
That is far more reasonable and what I was expecting (not sure why it would ever take 7-14 days...) and while having to pay upfront for the replacement card and then be reimbursed once the old one is returned is not exactly my idea of customer-friendly (bearing in mind the card was faulty out of the box...), the RMA was otherwise dealt with quickly and, so far, my new card seems to be working fine. It even overclocks higher on the VRAM, currently at +400 MHz. My old one was only really stable up to +250 MHz.

The charge is because of cross-shipping. If it was an ordinary RMA where you returned the faulty product then they sent out a replacement, you would not have that temporary charge/hold. I'm sure you can understand that EVGA have to protect themselves - unfortunately there are people out there who would just keep both cards otherwise, but it's no reflection on you or me, we just have to put up with the consequences of the scammers. Enjoy the new card :)
 
 

I don't think it's an actual charge...just a hold (similar to what a hotel does).

ksgnow2010
I don't think it's an actual charge...just a hold (similar to what a hotel does).

Depends where you live I guess. Here in Germany they actually charged my credit card.

I should have clarified in the USA...sorry!  :D

It seems my second RMA card has the problem fixed. Played Battlefield 1 for several hours with no crash. Clock was at 2012MHz the whole time.

ElBartoME
It seems my second RMA card has the problem fixed. Played Battlefield 1 for several hours with no crash. Clock was at 2012MHz the whole time.

  
   
 
 

ElBartoME

ksgnow2010
I don't think it's an actual charge...just a hold (similar to what a hotel does).

Depends where you live I guess. Here in Germany they actually charged my credit card.

Same here. My credit card showed a charge of £722.21 for almost two weeks until it was refunded yesterday.

i had 2 x black screen & full fan speed today with 1070 SC gaming Black Edition (08G-P4-5173) it also happened for the first time about a week ago, each time PC was idling on desktop and no manual OC..it hasn't happened during gaming. i can't be bothered RMA it now only when it fails regularly i will.

stalinx20

JPS2K5

EVGA_JacobF

Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.
 
The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.
 
This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above.  At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.
 
If you have any questions, please contact our support directly at: support@evga.com.
 
Thanks,
EVGA

'recently'.... 'we believe'.... You let this thing go on for what, 2 months while people want an explanation and now you come with one. That's not believing, that is called surrendering with a knife at your throat.
 
And now I get to open up my cards and put on thermal pads, because 'no, there is no problem with the cards, it's just a service for people who want cooler cards', yeah right like I want to take the risk not putting them on...
 
I can not believe that there are actually people that cheer at you guys for doing what you should not have to be doing in the first place.
 
EVGA cards... The gift that keeps on giving.

First, you guys (yes, you guys) complain, complain, complain (and complain some more) about stocks not available. Nvidia/EVGA provide "different" solutions to try and satisfy the community and customers by giving an alternate solution to provide stock. Now another problem has arrise, and now you complain complain complain again. WHy dont you give them time to fix their issues? They're human just like you. Yes, they have engineers, but engineers have to diagnose and do trial and errors just like us on our PCs. Take a pill; chill. Let them fix the problem. Like little kids who can't get their hand in the cookie jar...We'll all sit and wait for the next rant. 


What have you done on your end to try to get the card working? Have you tried Debug Mode? Have you tried to under-clock the card a bit to see if you can get any stability? Have you tried cranking the fans full speed and under-clock the card? 

You must come from another planet than me. The planet I'm from, I expect when I buy something for it to work properly instead of me being the beta-tester.
 

the bs 100% issue is also affecting the GTX 1070 FTW cards? I read there some faulty out of spec resistors have been used in some FTW cards as the 1070/1080 FTW cards share the same PCB and I wonder if the 1070 FTW cards have the same issue or using the out of spec IC's?
http://forums.evga.com/FindPost/2564890