2016/10/21 11:44:38
dexters
stalinx20
dexters
3 week old build, ran through the benches (3D mark,  Unigine) fine, but is crashing on Civ 6 after about 30 minutes of play.   Black screen + fan at 100%
 
At first I though it was a CPU issue, but after the 2nd crash, it was clear it was the GPU as I could hear the music and my menu selections still going through.
 
Is RMA my only option or should i pull back my OC?
Current offset is +105 Memory +300


Try debug mode and see if you can still run the game. If it runs fine within debug mode, then it's not a overheat issue, but an unstable overclock. 




Quick Q do i lose my OC on debug mode?
 
2016/10/21 12:26:05
NordicJedi
dexters Quick Q do i lose my OC on debug mode?
 

Debug mode is designed to drop your clock speeds to the reference clock speed of a graphics card family.  The purpose of Debug mode is precisely to disable overclocks and factory overclocks, so, yes, you should lose your OC if it's working properly.


2016/10/21 13:34:58
sebianoti
midlan
Hey guys, you who recieved the card from EVGA RMA. I have question to you, does your card have coil whine issiue?
 
I have 2nd card and both have the black screen problem and pretty noisy coil whine. First I returned to the seller and get this seccond. The black screen problem is still present but not as much on the 1st card. With 1st card I had instant freeze in Crysis every time in 1st mission after fell into water. With the second card I am getting freezes at 3rd savepoint I think, at the GPS jammer. I think the crashes mostly occurs in scenes with watter.





My original card didn't have any coil whine, my RMA has insane coil whine when FPS goes over 60.
2016/10/21 13:38:09
sebianoti
ElBartoME
Put my Hybrid into debug mode and downclocked it with -200/-300 MHz. Played Battlefield 1 for some hours without a problem...




Without a problem you say? I think an €800 GPU that needs to run in debug mode downclocked to have no issues is a huge problem right there. 
2016/10/21 13:46:02
AHowes
sebianoti
ElBartoME
Put my Hybrid into debug mode and downclocked it with -200/-300 MHz. Played Battlefield 1 for some hours without a problem...




Without a problem you say? I think an €800 GPU that needs to run in debug mode downclocked to have no issues is a huge problem right there. 


That's just to get by while waiting for the new rma'ed card.
2016/10/21 13:48:49
sebianoti
AHowes
sebianoti
ElBartoME
Put my Hybrid into debug mode and downclocked it with -200/-300 MHz. Played Battlefield 1 for some hours without a problem...




Without a problem you say? I think an €800 GPU that needs to run in debug mode downclocked to have no issues is a huge problem right there. 


That's just to get by while waiting for the new rma'ed card.



No guarantees new one will fix anything, RMA'd 1080 FTW's seem to have the exact same issue after just one month, and there's little guidance and no official comment as to what I should do, will it be fixed? is it an isolated case? ¯\_(ツ)_/¯
2016/10/21 14:17:31
AHowes
sebianoti
AHowes
sebianoti
ElBartoME
Put my Hybrid into debug mode and downclocked it with -200/-300 MHz. Played Battlefield 1 for some hours without a problem...




Without a problem you say? I think an €800 GPU that needs to run in debug mode downclocked to have no issues is a huge problem right there. 


That's just to get by while waiting for the new rma'ed card.



No guarantees new one will fix anything, RMA'd 1080 FTW's seem to have the exact same issue after just one month, and there's little guidance and no official comment as to what I should do, will it be fixed? is it an isolated case? ¯\_(ツ)_/¯


That's why I returned mine 2 1080 hybrid ftw to evga and went with 1080 classifieds with ek 780 classy water blocks.
2016/10/21 16:46:29
ElBartoME
sebianoti
ElBartoME
Put my Hybrid into debug mode and downclocked it with -200/-300 MHz. Played Battlefield 1 for some hours without a problem...




Without a problem you say? I think an €800 GPU that needs to run in debug mode downclocked to have no issues is a huge problem right there. 




At least I can play BF1 while I wait for my replacement...
2016/10/21 17:40:05
dexters
stalinx20
dexters
3 week old build, ran through the benches (3D mark,  Unigine) fine, but is crashing on Civ 6 after about 30 minutes of play.   Black screen + fan at 100%
 
At first I though it was a CPU issue, but after the 2nd crash, it was clear it was the GPU as I could hear the music and my menu selections still going through.
 
Is RMA my only option or should i pull back my OC?
Current offset is +105 Memory +300


Try debug mode and see if you can still run the game. If it runs fine within debug mode, then it's not a overheat issue, but an unstable overclock. 




 
Just  a quick follow up from my earlier post.  I have a window for RMA with the retailer, which is good news, but I wanted to give the card another go before I pull the trigger with the retailer (who has been exceedingly nice about it)
 
 I haven't used Debug mode yet , but Haven't had any black screen + fan at 100% since I changed memory offset from 300 to 100 & rechecked the power pins (one of the 8 pin connectors was a bit loose) and there was an audible clicking when I pressed down.
 
Played Civ6 for a good 5 hours (2x 2.5hour sessions) w/ Xsplit running and recording for extra load
Ran unigine valley for about 30 mins (though it never crashed with this before)
 
I haven't had an EVGA card since the GTX260 so my question is, if it's stable now (obviously will look at it some more over the weekend) is my GTX 1080 FTW card likely not part of the defective batch?
 
Put differently, is the black screen + fan 100% a 'feature' of EVGA cards when it is having issues and not specific to this one hardware issue?  (ie: it could happen also due to bad overclocks, power connectors being a bit loose etc)
 
Thanks.  
2016/10/21 18:33:21
stalinx20
jaju123
Debug mode fixes the black screen issue for whatever reason. Doesn't mean the card itself doesn't have a hardware fault, however.

You're right, it doesn't. But it goes right back to the exact issues that the 980FTW had - the same issues. The 980FTW would freeze and crash the drivers, because the clocks were too high. EVGA had to fix a major issues on it, and there were massive RMAs on the GPU. This is not a overheat issue. You don't see any non FTWs crying, but only FTWs. You rarely see people with the SC models complaining, but it's not as much as the FTW. 

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