HeroicArchetype
Got my rma after the 31st of august batch and still have the same issue witnessed today.

When did you receive your RMA. What is the factory and serial for your card?

nvm

EVGATech_ChrisB
Dear cynique,
 
I am very sorry that you feel this way.  I can confirm that the update is a permanent change and that the card will not have the same issue in the future.  Please rest assured that the product is solid and can be used without issue.
 
I am here if there are any additional questions or concerns.   Chrisb@evga.com  
 

cynique

nautics889
 
no not really, you should be ok now. i believe most if not all have been fixed. i would still just call amazon or the affiliate that sold from amazon if that it were the revised version. and hopefully not a left over of defectives. and remember it was only a Small majority of cards. so yours may not be affected. 

Even if mine is a fixed one,it bothers me wether it will eventually perform this issue or not.I mailed to evga.eu and they replied mine was shipped out after sept 1 and should be fine.Though someone reported here a faulty one just like this

Someone of you told me the same thing back in august and I still have the issue, witnessed after 1-2 months but it occurred anyway. I know you have to protect the company but it looks like a ****in joke to me 

I am new to the forum and wanted to post up and say I recently switched from 2ea MSI gaming 6g 980ti under EK blocks to 2ea EVGA 1080 FTW cards.  (Technically 1ea in the system and 1ea be here in two days) However quite a few people pointed me to these FTW cards having issues.
 
Have these issues been correct?  Looking at the last few pages of this thread I stand to say NO,   but want to be sure I have ordered EK blocks for both these cards but I will NOT put them on until I know more information about the FTW issues.      Is it just the FTW that has these issues or is all of the EVGA 1080?
 
Killing me slowly I left MSI because all I heard about was how great EVGA was and there cards are OC kings now I have them I am a bit nervous lol.    Any help guys, my first FTW literally has been here 24hrs I will return it and refuse the second one if this is still an ongoing issue.

EVGA_ChrisB/EVGA_DaveB, would there be any chance that the 1080FTW is acting up like the 980FTW did in the past? I see a very close resemblance. You know what I'm talking about...
http://forums.evga.com/So-GTX-980-FTW-are-very-bad-cards-m2346232.aspx
 
With that in mind, has anybody (even their mother) tried underclocking the card to see if they get any stability? I'm talking underclocking at least by 200, even 300, on all fronts, Core Clock and Memory Clock. And i already know the first thing someone is going to say to that. "This is not why i bought the FTW." Of course it's not, but it will give EVGA an idea on what they need to work on. Trial and error is all you have now. 
 

HeroicArchetype
Got my rma after the 31st of august batch and still have the same issue witnessed today.

That really is not encouraging. At all.
 
You even confirmed what I feared that the new card might appear to be OK but in both yours and my case the black screen issue suddenly appeared after 1-2 months (2 in my case). My current card is from Factory 25 with Serial 1909.
 
So while I appreciate that ChrisB is doing his job by reassuring people that the issue is fixed and that their new cards will work fine, this is clearly not the case based on a few posts here from people who still have the same issue with their replacement cards. Without knowing what the problem was in the first place, since EVGA are keeping tight lipped about it, then we have no way of knowing whether it really is fixed and it does not help when people are claiming that there cards were fine but then developed the issue after 1-2 months. That's exactly what has happened with my current card that is deemed faulty!
 
It's all very confusing and I'm not 100% convinced that my replacement card will be free of the issue one or two months down the line. It does not help one iota that EVGA are remaining silent on the issue. We need an official statement in my opinion and I'm sure everyone else here with a faulty card that has had to RMA will agree with me.
 
What is even more puzzling is that since I've switched to a custom fan profile, I have not seen the black screen issue in three days using the v373.06 driver, albeit I have only been gaming lightly and mostly playing Shadow Warriors 2.
 
By the way, the NVIDIA cards do have an issue that triggers a black screen and a display driver crash as discussed here: https://forums.geforce.com/default/topic/955527/geforce-drivers/windows-10-build-1607-randomly-black-screens-nvlddmkm-/1/
 
I actually posted in there originally when I first saw a black screen a few days after installing my GTX 1080 for the first time. I assumed that it was a display driver crash triggered by an unstable overclock, particularly as the issue then went away for almost two months once I settled on lower values (+50 MHz core and +250 MHZ VRAM). The difference between that issue and the one discussed in this thread is that that black screen is not accompanied by the fans ramping up to 100%. However, the error and end result is the same: a display driver crash and a black screen. As such, it is not clear if the issue people are having with their replacement cards is this "other" black screen issue or the one that causes the fans to go to 100% (which I am told *is* due to faulty hardware).
 
As I said... all very confusing...

Daz1967

HeroicArchetype
Got my rma after the 31st of august batch and still have the same issue witnessed today.

That really is not encouraging. At all.
 
You even confirmed what I feared that the new card might appear to be OK but in both yours and my case the black screen issue suddenly appeared after 1-2 months (2 in my case). My current card is from Factory 25 with Serial 1909.
 
So while I appreciate that ChrisB is doing his job by reassuring people that the issue is fixed and that their new cards will work fine, this is clearly not the case based on a few posts here from people who still have the same issue with their replacement cards. Without knowing what the problem was in the first place, since EVGA are keeping tight lipped about it, then we have no way of knowing whether it really is fixed and it does not help when people are claiming that there cards were fine but then developed the issue after 1-2 months. That's exactly what has happened with my current card that is deemed faulty!
 
It's all very confusing and I'm not 100% convinced that my replacement card will be free of the issue one or two months down the line. It does not help one iota that EVGA are remaining silent on the issue. We need an official statement in my opinion and I'm sure everyone else here with a faulty card that has had to RMA will agree with me.
 
What is even more puzzling is that since I've switched to a custom fan profile, I have not seen the black screen issue in three days using the v373.06 driver, albeit I have only been gaming lightly and mostly playing Shadow Warriors 2.
 
By the way, the NVIDIA cards do have an issue that triggers a black screen and a display driver crash as discussed here: https://forums.geforce.com/default/topic/955527/geforce-drivers/windows-10-build-1607-randomly-black-screens-nvlddmkm-/1/
 
I actually posted in there originally when I first saw a black screen a few days after installing my GTX 1080 for the first time. I assumed that it was a display driver crash triggered by an unstable overclock, particularly as the issue then went away for almost two months once I settled on lower values (+50 MHz core and +250 MHZ VRAM). The difference between that issue and the one discussed in this thread is that that black screen is not accompanied by the fans ramping up to 100%. However, the error and end result is the same: a display driver crash and a black screen. As such, it is not clear if the issue people are having with their replacement cards is this "other" black screen issue or the one that causes the fans to go to 100% (which I am told *is* due to faulty hardware).
 
As I said... all very confusing...

In my case I've been having 1 month of hell with display driver crashes and then a black screen in Rise of the Tomb Raider and the fans on the gpu sounding like a jet taking off (I later tried to use 100% on the fan profile and unless I'm mistaken that is not close to the same noise level as the black screen crash).
 
Before I had always gotten up to 3x nvidkkmdl something has stopped working in the event viewer but this black screen event had nothing in there except the unexpected shutdown and what normally follows.
 
Card has now been sent to my reseller, I asked for another brand unless they have received instructions that the new EVGA batches hitting Finland have this issue 100% fixed.

jlp209

jaju123
 
From reading through this thread it seems you have better chances of getting a perfect card if you have a version from factory 29 and a serial number above 4000 or so (last 4 digits).

Not necessarily true with newer cards. My card was purchased last week at Microcenter, factory 25 and last 5 digits of SN are 00495. Checked the chips on the back of the board and I see 673QK. My faulty one was 65-something on those chips. Also the plastic wrapping was over the screws on the card and not caught under them. No BS100% has popped up yet for me on this card. Also runs 3-ish degrees cooler under load than my old RMA replacement that I sent back, for what that's worth. Cautiously optimistic. Probably have stressed the card for a total of 10 hours so far. 

 

Ok got my replacement today, just like you, my old faulty card Chips started with 65, new is 67QQJ.
Mine also had the plastic under the screws, but is a higher SN then the last. this one doesnt boost as high as my old card, about 40MHz less, will test it over the next few days to see how it goes without issue.

NetQvist
 
In my case I've been having 1 month of hell with display driver crashes and then a black screen in Rise of the Tomb Raider and the fans on the gpu sounding like a jet taking off (I later tried to use 100% on the fan profile and unless I'm mistaken that is not close to the same noise level as the black screen crash).

Thank you for confirming that.
 
I noticed the same thing. When I got my first black screen a couple of weeks ago, I did hear abnormal fan noise which I was told is coming from the graphics card (I did not open my case to check but it seemed plausible as none of my other case fans could generate that much noise). On restarting my PC, I was curious and set the GPU fans to 100% in MSI Afterburner and it was surprisingly much quieter than the noise I heard when the display driver crashed and I got a black screen.
 
Since the fans cannot spin faster than 100% (presumably) then why does this issue create more noise?
 
I know then card has two fans but what percentage speed the fans are spinning presumably applies to both. The only way it would make sense to me for the black screen issue to be louder is if 100% fan speed by default is only spinning one fan not two. The black screen crash causes both to spin at 100% thus creating more noise.
 
Hopefully, you will understand what I mean?

Daz1967

NetQvist
 
In my case I've been having 1 month of hell with display driver crashes and then a black screen in Rise of the Tomb Raider and the fans on the gpu sounding like a jet taking off (I later tried to use 100% on the fan profile and unless I'm mistaken that is not close to the same noise level as the black screen crash).

Thank you for confirming that.
 
I noticed the same thing. When I got my first black screen a couple of weeks ago, I did hear abnormal fan noise which I was told is coming from the graphics card (I did not open my case to check but it seemed plausible as none of my other case fans could generate that much noise). On restarting my PC, I was curious and set the GPU fans to 100% in MSI Afterburner and it was surprisingly much quieter than the noise I heard when the display driver crashed and I got a black screen.
 
Since the fans cannot spin faster than 100% (presumably) then why does this issue create more noise?
 
I know then card has two fans but what percentage speed the fans are spinning presumably applies to both. The only way it would make sense to me for the black screen issue to be louder is if 100% fan speed by default is only spinning one fan not two. The black screen crash causes both to spin at 100% thus creating more noise.
 
Hopefully, you will understand what I mean?

I think it's simply that the hardware 100% is different from the maximal 100% you can put in the software, as spinning at the 'true' 100% would probably limit the life of the card. The hardware fault thus overrides this limit when the crash occurs.