2016/10/03 23:10:03
Nereus
 
"GW2 not updated for factory overclocked cards" ...lol smh.
 
2016/10/04 06:23:58
charlemagnes_joy
I have correlated some data from this thread to help those looking to buy or those who are unsure about their own card. If there's something I missed. Let me know.
 
  • SNS: Serial Number Sequence (See SN details below).
  • Stock shipped from Evga factories after August 30th 2016 should be shipped without issue. Pre August 30th stock may still be in stores.
  • Apparently a bad batch was mislabeled and shipped by Evga on September 9th. Pushing forward the date where the issue can be considered fixed. 
  • GPU should be packed in plastic as opposed to hard foam to signify newer model.
  • GPU screws go through the plastic film on GPU signal older model (Not clear as to whether or not this is accurate).
  • The diagonal-spaced chips visible through the back plate should be numbered 67k or higher to signify newer batch. 
  • Factory 25 seems to have had the issue very prominently.
  • If BS 100% happens, under clock the card by 85 MHz also increase cooling as temporary fix.
  • If BS 100% happens, enable debug mode in NVIDIA control panel as temporary fix.
  • Error found in SNS lower than 03109 (factory 8).
  • Error found in SNS lower than 02508 (unknown factory).
  • Error found in SNS lower than 02387 (unknown factory).
  • After SNS 03995 GPU’s are working (unknown factory).
  • After SNS 05430 GPU’s are working (unknown factory).
  • After SNS 04009 GPU’s are working (unknown factory).
 
Serial number details:
 
    • First two digits:                                   Year Manufactured
    • Third digit:                                          Product type (1 being graphics card).
    • Fourth and Fifth:                                  Factory.
    • Sixth:                                                 Warranty Length.
    • Seventh to Tenth:                                Part Number.
    • Eleventh:                                            Region Sold.
    • Twelfth to Sixteenth:                           SNS or Serial Number Sequence.
2016/10/04 07:10:37
maxheadroom101
charlemagnes_joy
I have correlated some data from this thread to help those looking to buy or those who are unsure about their own card. If there's something I missed. Let me know.
 
  • SNS: Serial Number Sequence (See SN details below).
  • Stock shipped from Evga factories after August 30th 2016 should be shipped without issue. Pre August 30th stock may still be in stores.
  • GPU should be packed in plastic as opposed to hard foam to signify newer model.
  • GPU screws go through the plastic film on GPU signal older model (Possibly hearsay).
  • The diagonal-spaced chips visible through the back plate should be numbered 67k or higher to signify newer batch. 
  • Factory 25 seems to have had the issue very prominently.
  • Factory 08, 29 have had success. 08 seems very successful.
  • If BS 100% happens, under clock the card by 85 MHz also increase cooling as temporary fix.
  • If BS 100% happens, enable debug mode in NVIDIA control panel as temporary fix.
  • Error common in SNS lower than 02508 (unknown factory).
  • Error common in SNS lower than 02387 (unknown factory).
  • After SNS 03995 GPU’s are working (unknown factory).
  • After SNS 05430 GPU’s are working (unknown factory).
  • After SNS 04009 GPU’s are working (unknown factory).
 
Serial number details:
 
    • First two digits:                                   Year Manufactured
    • Third digit:                                          Product type (1 being graphics card).
    • Fourth and Fifth:                                  Factory.
    • Sixth:                                                 Warranty Length.
    • Seventh to Tenth:                                Part Number.
    • Eleventh:                                            Region Sold.
    • Twelfth to Sixteenth:                           SNS or Serial Number Sequence.




Thanks for taking the time to do that.
 
Just for clarity though, all 3 of my cards came with the plastic inlay packing (first 2 being faulty)
Although the official word is "Everything after August 30 is ok", a faulty batch was reportedly incorrectly labelled as working and some faulty cards were still being shipped after that date (including my 2nd one which was shipped on Sept 9th). So I'd say the true 'safe' date is more like mid September (assuming my 3rd one works. not uncrossed my fingers yet but so far, so good)
 
 
2016/10/04 07:32:54
charlemagnes_joy
.
2016/10/04 07:37:42
charlemagnes_joy
I have updated the post. Thanks Max.
2016/10/04 08:41:12
maxheadroom101
Hadn't considered the relevance of the factory. Looking back over my list of serial numbers my first 2 cards was from factory 25 (the 'bad' factory), and the 3rd card is from factory 08 (the 'good' one). So that gives me more hope this card isn't going to wig out on me at any time and I can stop feeling that weird sense of dread and trepidation every time I fire up Witcher 3!
2016/10/04 08:50:34
charlemagnes_joy
I'm happy to put you at ease a little bit. I am actually looking to buy one and I was directed here from the Amazon reviews. I was so annoyed to see this issue as the 1080 FTW suits my build so well and I was really sold on EVGA's customer service and RMA policies. Then I saw all this and freaked out lol. I'm not buying until November but the first thing I will be doing is checking my serial number lol. A good high SNS from factory 08 or 29 please lol. Do you know your SNS (last five digits) from your third 1080?
2016/10/04 08:57:53
D1as23
maxheadroom101
Hadn't considered the relevance of the factory. Looking back over my list of serial numbers my first 2 cards was from factory 25 (the 'bad' factory), and the 3rd card is from factory 08 (the 'good' one). So that gives me more hope this card isn't going to wig out on me at any time and I can stop feeling that weird sense of dread and trepidation every time I fire up Witcher 3!


I wouldn't "read" much into the factory number or a serial number not associated with the factory number.
For example, my card was bought on Amazon on 30 august and has a relative high number for that date = #3109.
And it's from factory 08.
And is in for RMA (arrived today at EVGA Germany - thanks again Chris!).

So, a number 3995 for factory 25 may be ok but for factory 08 not ok...
2016/10/04 09:04:46
charlemagnes_joy
Thanks, I edited the post in response to your comment. I have referenced the factories as much as possible (and the lack of information on which sns relates to which factory), but due to people not understanding the nature of the serial numbers they often left out the factory. I'm hoping people will respond with their factory, SNS and whether their unit is working.
2016/10/04 10:54:45
D1as23
charlemagnes_joy
Thanks, I edited the post in response to your comment. I have referenced the factories as much as possible (and the lack of information on which sns relates to which factory), but due to people not understanding the nature of the serial numbers they often left out the factory. I'm hoping people will respond with their factory, SNS and whether their unit is working.


Look, what you are stating in your post is that all cards have this issue up until an identified number of a card with this issue, so there would be a total of around 8000 cards.
I don't think this is the case, as EVGA mentioned, there is a small number with this problem.
Not all cards.

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