2016/10/02 11:19:46
ElBartoME
Just had the Black Screen problem for the second time after a long while. I guess it's time to RMA. :-/
2016/10/02 22:33:15
FljpFl0p
Finally got my RMA card after over a week, it was delayed for 2 days because of a storm in Taiwan...Nature hates me.
 
The serial number is smaller but it's from a different factory so I guess no surprise there.
 
Like others have said, the packing is a new retail one, with plastic inside instead of foam, though it does look more organized with an actual space for the cables instead of just shoving it randomly in the like foam packaging.
 
Will try some OC and test after work to see if I got any problem. At the very least I'm hoping the BS 100% is fixed and I got a normal LED this time (previous one had a very unappealing uneven light).
2016/10/03 07:56:05
FljpFl0p
FljpFl0p
Finally got my RMA card after over a week, it was delayed for 2 days because of a storm in Taiwan...Nature hates me.
 
The serial number is smaller but it's from a different factory so I guess no surprise there.
 
Like others have said, the packing is a new retail one, with plastic inside instead of foam, though it does look more organized with an actual space for the cables instead of just shoving it randomly in the like foam packaging.
 
Will try some OC and test after work to see if I got any problem. At the very least I'm hoping the BS 100% is fixed and I got a normal LED this time (previous one had a very unappealing uneven light).

 
Update:
Well, good news is, this OC slightly better than the old card, which was already OCing quite OK. I managed to do stable 2126 Mhz using the curve in Heaven. Another good news is the LED is now perfectly even across the logo.
 
HOWEVER, this is BAD: Upon peeling off the plastic, I notice there are another layer of plastic covering on the metal part in the 4 corners of the shroud, the these plastics are the ones that can't be peeled off completely without unscrewing the screws since they're stuck inside the screw holes. If you're unfamiliar, this is the issue that happens to the earlier batches, which EVGA supposedly made a change in their production line to mitigate the issue. The batches with the plastic wraps problem is definitely before 30th Aug.
 
Now the question is: Is my card an old card which just got a new packaging and I'll be getting the black screen soon or later (Let's face it, at this point we all assume any FTW would have black screen issue), or is this a fault in the packaging procedure of this card? I definitely hope it's the latter and I just need to unscrew and get the rest of the plastics out instead of having to do another RMA, especially when it's OCing quite decently.
 

2016/10/03 11:42:58
Lee7b
Is this still an ongoing problem or is it safe to buy one?
2016/10/03 13:07:46
aidolon
Lee7b
Is this still an ongoing problem or is it safe to buy one?




It is still ongoing problem. I bought my EVGA GTX1080FTW yesterday and card failed after 1 hour gaming in Witcher 3 :-(
2016/10/03 14:25:29
Arsenic13
Got my replacement - new, slightly different box. Tested 2 hours in GTAV, the game that triggered it before. So far so good, but I'm pessimistic. We'll see. 
 
aidolon
Lee7b
Is this still an ongoing problem or is it safe to buy one?




It is still ongoing problem. I bought my EVGA GTX1080FTW yesterday and card failed after 1 hour gaming in Witcher 3 :-(


 
Some faulty stock may be in the wild still. EVGA says their stock after 8/30 is fixed. 
2016/10/03 16:24:59
nautics889
Lee7b
Is this still an ongoing problem or is it safe to buy one?


I have Gotten my New Replacement from EVGA HQ in California. I live near them, and the replacement they gave had no issues since. and It seems to overclock higher than the original. If you live in the States, you may have a better chance of getting a Fixed version. Before purchasing i would call tech support depending on where you purchase it and ask if they were given the Fixed version of the card. 
 
2016/10/03 18:13:22
Salem13
Just a question, are you getting the manufacture number from the last of the digits in the serial number?

And if so, lol, I have one of the first 100 FTW 1070s?!?!?

0000073
2016/10/03 19:02:55
Piers123
Lee7b
Is this still an ongoing problem or is it safe to buy one?




I wouldn't buy one. EVGA has been helpful on the phone, but overall handled this situation really badly. It's such a shame seeing a company trying to ignore a problem in the hope it will go away.
 
I own one 1080 FTW and (so far) there have been no major issues. I was also offered the chance to return my card for a new one to alleviate any concerns, but I've seen countless reports on here of people receiving faulty cards or 'refurbished' cards. This is simply not acceptable.
 
I've gone from being EVGA's #1 first-time-buyer fan to being hesitant in about a month.
2016/10/03 22:04:51
nextgencfl
EVGATech_ChrisB
Dear Azuna,
 
I am very sorry for any confusion as it seems that the rep was likely confused.  I am reaching out to you directly through email so that we can have this resolved quickly to assist.
 
Azuna
EVGA Support told me that it is an issue with guild wars 2 not being updated for factory overclocked cards, this is a common issue across a lot of guild wars 2 forums.
As long as it is the only game that prompts the issue I should be fine, as soon as another game does it they recommend to RMA when possible.






Im in the same boat; Could you please help me directly too? I really need this process to go smooth. 
Thanks!@

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