2016/09/27 08:55:59
Jordanluke
Avisari
Jordanluke they couldn't replicate the problem in testing, which I think is rubbish.  


Benchmarks doesn't trigger it, and IIRC stress testing doesn't either. Doubt any store will try gaming as a way of reproducing the error.

Heaven triggers it. What kind of testing would they do if not stress tests and gaming/benchmarks? It's pretty convenient for them to claim there's nothing wrong with the card, while EVGA is acknowledging the problem. Whatever their testing is, it's very one sided in favour of them. 
2016/09/27 09:01:49
Avisari
Jordanluke
Avisari
Jordanluke they couldn't replicate the problem in testing, which I think is rubbish.  


Benchmarks doesn't trigger it, and IIRC stress testing doesn't either. Doubt any store will try gaming as a way of reproducing the error.

Heaven triggers it. What kind of testing would they do if not stress tests and gaming/benchmarks? It's pretty convenient for them to claim there's nothing wrong with the card, while EVGA is acknowledging the problem. Whatever their testing is, it's very one sided in favour of them. 


I see. From what I recall people have been doing benchmarks without error but it fails when gaming. Is it only Heaven that triggers it?
I don't doubt they would run benchmarks or stress tests, just gaming.
Though I guess stores differ when it comes to how thorough of testing they actually do.
2016/09/27 09:44:16
nautics889
tehbigbug
What happened to the free Advanced RMAs they were giving out earlier? Now they're asking you to pay extra for their mistake to be fixed? That's just wrong...


They shouldn't be, the only thing they would ask is for a credit card but not charge if defective card is received at manufactures
 
2016/09/27 09:46:10
nautics889
Dungeoncrawler
tehbigbug
What happened to the free Advanced RMAs they were giving out earlier? Now they're asking you to pay extra for their mistake to be fixed? That's just wrong...


darn, wish i'd known about the free part :(.  personally i didn't ask about it, i simply purchased the option since i only had 24hrs before my 30 days passed. now if only the 1080ti is released in time for me to get the step-up :P


you can have your purchased EAR program transferred to your replacement item, just call them back when you receive the GPU.
2016/09/27 09:48:01
nautics889
zell2004
Evga sent my 2. replacement with UPS express. 1 day from Germany to Norway! So that was quite nice. The replacement card was new as promised. Im at work now so i wont be available to test it untill later tonight.
 
 


Glad to here! hopefully all goes well!
2016/09/27 10:08:50
costersall
Jordanluke
Avisari
Jordanluke they couldn't replicate the problem in testing, which I think is rubbish.  


Benchmarks doesn't trigger it, and IIRC stress testing doesn't either. Doubt any store will try gaming as a way of reproducing the error.

Heaven triggers it. What kind of testing would they do if not stress tests and gaming/benchmarks? It's pretty convenient for them to claim there's nothing wrong with the card, while EVGA is acknowledging the problem. Whatever their testing is, it's very one sided in favour of them. 



Rise of the Tomb Raider always triggers it for me at some point during play without fail.
2016/09/27 10:47:19
zell2004
costersall
Jordanluke
Avisari
Jordanluke they couldn't replicate the problem in testing, which I think is rubbish.  


Benchmarks doesn't trigger it, and IIRC stress testing doesn't either. Doubt any store will try gaming as a way of reproducing the error.

Heaven triggers it. What kind of testing would they do if not stress tests and gaming/benchmarks? It's pretty convenient for them to claim there's nothing wrong with the card, while EVGA is acknowledging the problem. Whatever their testing is, it's very one sided in favour of them. 



Rise of the Tomb Raider always triggers it for me at some point during play without fail.


Path of exilie did it for me. ALL THE TIME. especially with the first card.
 
Alot of people have been mentioning WOW, Elite Dangerous and Witcher 3 also. 
 
Heavenly worked perfectly well with both my cards. I only did like 20-40 mins tests. i did not let it go for hours and hours. 
2016/09/27 11:04:20
nautics889
Quick question if anybody can answer, what does the Digits mean within the serial number. I a saw it before in this there and i happen to lose it. too many pages to go through. if anybody can answer, that would be great. Thanks!
 
 
Edit: Never mind, i found it. In case anybody is wondering. 
 
 
 tehbigbug

For anyone wanting to know about EVGA serial numbers, here's what I was told by a rep:
"The first two digits correlate to the year, so 16 being for 2016, the third digit designates the product type, 0 being power supply, 1 being graphics card, 2 being motherboard, etc. Then the 4th and 5th number designates the factory is was manufactured in, as far as I know. The 6th digit signifies the warranty length, this particular one being a 3, for 3 years, while 7,8,9 and 10 are the part number. The 11th digit is for the region it's sold in and the last 5 digits are simply the serial number sequence."
 tehbigbug
 
2016/09/27 11:05:35
nautics889
zell2004
costersall
Jordanluke
Avisari
Jordanluke they couldn't replicate the problem in testing, which I think is rubbish.  


Benchmarks doesn't trigger it, and IIRC stress testing doesn't either. Doubt any store will try gaming as a way of reproducing the error.

Heaven triggers it. What kind of testing would they do if not stress tests and gaming/benchmarks? It's pretty convenient for them to claim there's nothing wrong with the card, while EVGA is acknowledging the problem. Whatever their testing is, it's very one sided in favour of them. 
 

Path of exilie did it for me. ALL THE TIME. especially with the first card.
 
Alot of people have been mentioning WOW, Elite Dangerous and Witcher 3 also. 
 
Heavenly worked perfectly well with both my cards. I only did like 20-40 mins tests. i did not let it go for hours and hours. 




 
 
my first card went as bad as black screening during America's Army and Metro 2033



2016/09/27 12:02:30
Azuna
I only got my card today and I have had this happen.
I have played WoW for a short time, played dark souls 3 for a while and modded skyrim with latest enb builds requiring 970+ for around 2 hours.
 
Loaded up guild wars 2 and roughly 20 minutes until the screen goes black and the fans ramp up.
 
I dont want to RMA this, as I have only just got it. Im hoping it is just some issue with guild wars but would need someone else to comment on this.

Use My Existing Forum Account

Use My Social Media Account