2016/07/07 11:41:21
spiderheiney
Rich666DemoN
spiderheiney
This is getting ridiculous i see people from EU getting there pre orders shipped and i'm happy for them but the people who are getting there orders shipped ordered there 1080 ftw on 6/1/2016 i ordered mine on 5/29/2016 and my order status is still pre-ordered so people who ordered after me are getting there cards shipped.
 
I also send 6 emails to different email accounts with no response from any of them.
 
EVGA makes great cards but there customer service at the moment is crap.
 
We have to wait almost a month and a half on our preorders with no updates what so ever.
Made my decision after i get my card i'm not order from evga ever again.




1. What makes you think that Evga is unique here? Every manufacturer is having the exact same issues with supply and demand...
2. Evga is not responsible for companies selling their cards...Meaning if someplace like Newegg decides to offer a Pre-Order on an item, Evga isn't responsible for that, the company is...
3. We're all mad about not having the things we pre-ordered...but seriously, let's not resort to adolescent behavior to try and get our point across.


 
1. i know every manufacturer i having the same issues but not responding to no mails is not good i send 6 mails over a month not all at the same time.
2. The cards that got shipped are to people who also pre-ordered FROM evga not a reseller.
3. Not mad just frustrated.
 
2016/07/07 11:43:38
haslam22
Actually, it seems like bad practise to ship out units to retailers when you haven't even fulfilled your own orders. EVGA is unique here because they have their own store, MSI and Gigabyte and others do not have an online store to buy their cards. I would be really angry too.
FarmerKlink
spiderheiney
This is getting ridiculous i see people from EU getting there pre orders shipped and i'm happy for them but the people who are getting there orders shipped ordered there 1080 ftw on 6/1/2016 i ordered mine on 5/29/2016 and my order status is still pre-ordered so people who ordered after me are getting there cards shipped.
 
I also send 6 emails to different email accounts with no response from any of them.
 
EVGA makes great cards but there customer service at the moment is crap.
 
We have to wait almost a month and a half on our preorders with no updates what so ever.
Made my decision after i get my card i'm not order from evga ever again.




1. What makes you think that Evga is unique here? Every manufacturer is having the exact same issues with supply and demand...
2. Evga is not responsible for companies selling their cards...Meaning if someplace like Newegg decides to offer a Pre-Order on an item, Evga isn't responsible for that, the company is...
3. We're all mad about not having the things we pre-ordered...but seriously, let's not resort to adolescent behavior to try and get our point across.




1) They're unique because they have their own store to buy the cards. Other card manufactures do not.
2) EVGA is responsible for sending shipments to the right places - they decided to prioritise retailers over the people who pre-ordered at their own store. They have complete control over this I believe? I've read that they are prioritising certain places - so I would assume they control what goes where.
3) Yes we're all mad. I personally think it's bad practise to send cards to retailers before fulfilling your own pre-orders. But hey, maybe EVGA have a reason for this.
2016/07/07 11:44:02
FarmerKlink
spiderheiney
Rich666DemoN
spiderheiney
This is getting ridiculous i see people from EU getting there pre orders shipped and i'm happy for them but the people who are getting there orders shipped ordered there 1080 ftw on 6/1/2016 i ordered mine on 5/29/2016 and my order status is still pre-ordered so people who ordered after me are getting there cards shipped.

I also send 6 emails to different email accounts with no response from any of them.

EVGA makes great cards but there customer service at the moment is crap.

We have to wait almost a month and a half on our preorders with no updates what so ever.
Made my decision after i get my card i'm not order from evga ever again.




1. What makes you think that Evga is unique here? Every manufacturer is having the exact same issues with supply and demand...
2. Evga is not responsible for companies selling their cards...Meaning if someplace like Newegg decides to offer a Pre-Order on an item, Evga isn't responsible for that, the company is...
3. We're all mad about not having the things we pre-ordered...but seriously, let's not resort to adolescent behavior to try and get our point across.


 
1. i know every manufacturer i having the same issues but not responding to no mails is not good i send 6 mails over a month not all at the same time.
2. The cards that got shipped are to people who also pre-ordered FROM evga not a reseller.
3. Not mad just frustrated.
 




Well, I am too. But the fact is, the world isn't going to end if I don't have a GPU sitting in my PC for a month or two...Patience is a virtue, you only get it if you exercise it.
2016/07/07 11:56:06
EVGATech_ChrisB
Dear spiderheiney,
 
I am very sorry to see that you are upset.  I have looked through your account and I can confirm that we have only received one email from the email address on file and this was responded to promptly to assist.  I assure you that we are processing the EU pre-orders in order from the time received and I am showing that a email notifying you of the availability to make payment was sent out earlier today to assist.  I would also like to apologize as we are having a issue currently affecting payment for EU pre-orders and we are working to resolve this error as soon as possible to assist our customers.  I will be posting as soon as this is resolved and your payment can be made for your pre-order.
 
I assure you that we do care and that we are doing everything possible to make this experience as easy and trouble-free as possible to assist our customer.  Please do not hesitate to let us know if you should have any additional questions or concerns.  supportEU@evga.com 
 
spiderheiney
This is getting ridiculous i see people from EU getting there pre orders shipped and i'm happy for them but the people who are getting there orders shipped ordered there 1080 ftw on 6/1/2016 i ordered mine on 5/29/2016 and my order status is still pre-ordered so people who ordered after me are getting there cards shipped.
 
I also send 6 emails to different email accounts with no response from any of them.
 
EVGA makes great cards but there customer service at the moment is crap.
 
We have to wait almost a month and a half on our preorders with no updates what so ever.
Made my decision after i get my card i'm not order from evga ever again.




2016/07/07 12:04:11
Via Sin Dios
1070 ACX 3.0 SC In stock at newegg apparently
Says in stock. Ordered one and got charged. Waiting on shipping confirmation.

http://www.newegg.com/Pro...x?Item=N82E16814487248
2016/07/07 12:20:57
mattlissy
I am a very good customer of EVGA. (I purchased four 980Ti kingpins)
Can someone at EVGA please inform me when the 1080 classified will be available for sale/preorder? Status?
2016/07/07 12:27:00
chanesaw
EVGA_JacobF
FTW at Newegg CA http://www.newegg.ca/Product/Product.aspx?Item=N82E16814487245&cm_re=GTX_1080_FTW-_-14-487-245-_-Product 




 
I just wanted to point this out from the Newegg.ca listing ........... 
 
In stock. Limit 1 per customer. Ships from United States.
Sold and Shipped by Newegg


If they still have US back-orders, that's pretty crappy.
2016/07/07 12:28:07
gc_panzerfin
Still nothing about GTX 1080 Classified.
FTW stock is practically non-existent. Only way to get one is get very lucky hitting F5 on store page, something which I hardly call practical. 
Already well over a month through launch.
Every retailer has truck load of FE cards in stock, which nobody wants. 
 
So, what is going on in EU? Next-gen is here before can buy one of these. 
 
 
2016/07/07 12:38:16
Slamina
EVGA GeForce GTX 1080 CLASSIFIED GAMING ACX 3.0
08G-P4-6386
    Base Clock: 1721 MHz
    Boost Clock: 1860 MHz
Looks like stats were updated on the main 1080 page today & they have the same clocks as the FTW.  Not showing up on the main products page with a price yet though.
 
Will we be able to pre-order the 1080 Classified this week??  I realize they should be available in 1-2 weeks, I'm just getting tired of hitting refresh!

2016/07/07 13:42:54
FarmerKlink
I'm so sick of this entire Rat-Race...I might as well have just kept my old 970, at least then I would have a card right now. I'm stranded without anything for who knows how long.

Use My Existing Forum Account

Use My Social Media Account