Hello all, I am pulling a card and a backplate to test fit as this should definitely not be happening.  I will follow up again once I have parts in hand to verify with.

EVGATech_DaveB
Hello all, I am pulling a card and a backplate to test fit as this should definitely not be happening.  I will follow up again once I have parts in hand to verify with.

Thanks for checking Dave

Great, let us know Dave, thanks!

I just pulled the card and the backplate, and i actually found no fit problems.
After comparing the card I just assembled (I have pics if any of you are curious) and the backplates posted here, it looks as though the regular version and the FTW have been mis-packaged, I will let the support manager know about this so we can assist those who have had the issue and speak with our back end and get this resolved at the source.
Again I apologize for the inconvenience, and we will work to get this resolved for all of you.
 
 
**addendum**
I have informed the heads of US and EU customer service know so we can get this straightened out for those of you who have the incorrect backplates.

EVGATech_DaveB
I just pulled the card and the backplate, and i actually found no fit problems.
After comparing the card I just assembled (I have pics if any of you are curious) and the backplates posted here, it looks as though the regular version and the FTW have been mis-packaged, I will let the support manager know about this so we can assist those who have had the issue and speak with our back end and get this resolved at the source.
Again I apologize for the inconvenience, and we will work to get this resolved for all of you.
 
 
**addendum**
I have informed the heads of US and EU customer service know so we can get this straightened out for those of you who have the incorrect backplates.

My friend who helped me buy the backplate just send me the photos of my FTW backplate. It looks much the same as

And it matches the paper GTX 980 FTW backplate installation.
 
Actually when I replyed this post few hours ago, I didnt realise Trip4w and N.i.C are in EU. So I was quite uneasy.
 
Now it seems that, EVGA US just put the pics in wrong place. But EVGA EU maybe really made a big mistake.
 
 

Dear Trip4w,
 
I am very sorry for any inconvenience and I can confirm that I have requested that our German office sends you the correct backplate to assist. 
 
If anyone else did purchase one of these backplates and you did receive the wrong one for your card then please email me at chrisb@evga.com with a picture of the backplate received and your order number.
 
I would also like to mention that this has been fixed and will not occur on future orders.
 

Trip4w
Ordered the backplate 100-BP-2981-B9 for my EVGA SC GTX 980 ACX 2.0. 04G-P4-2983-KR
The backplate has 9 screwholes and only 5 align with 5 on my gtx 980. I have the correct ID number on the backplate. In the PDF techincal Spec sheet on EVGA acessories page there is another backplate that would fit to my Gtx 980. I need the Backplate in the techincal Spec sheet.
Where is the backplate that fit my 04G-P4-2983-KR?
 

Great news and thanks for solving the problem.

Thanks Chris for taking immediate action. Kudos to Dave and FlankerWang for letting us know!

That makes things more clear, but in the pictures above, which is for the SC and which is for the FTW? The contours of each backplate are distinct, so which one goes with which card? Thanks.

GTX 980:

GTX 980 FTW:

 
 

Hopper64
That makes things more clear, but in the pictures above, which is for the SC and which is for the FTW? The contours of each backplate are distinct, so which one goes with which card? Thanks.