2015/01/21 03:30:51
Trip4w
Ordered the backplate 100-BP-2981-B9 for my EVGA SC GTX 980 ACX 2.0. 04G-P4-2983-KR
The backplate has 9 screwholes and only 5 align with 5 on my gtx 980. I have the correct ID number on the backplate. In the PDF techincal Spec sheet on EVGA acessories page there is another backplate that would fit to my Gtx 980. I need the Backplate in the techincal Spec sheet.
Where is the backplate that fit my 04G-P4-2983-KR?
 

Attached Image(s)

2015/01/21 04:12:15
bkhan530
Doesn't the straight pipe design of ACX 2.0 negate the need for a backplate anyhow? I had them on my Titans and I found it didn't really do much for them aside from just being a bit more aesthetically pleasing.
2015/01/21 04:43:54
Trip4w
bkhan530
Doesn't the straight pipe design of ACX 2.0 negate the need for a backplate anyhow? I had them on my Titans and I found it didn't really do much for them aside from just being a bit more aesthetically pleasing.




You are correct it probably will not make much difference on the performance but it looks very nice with backplate :)
2015/01/21 08:28:21
Hopper64
I have the same video cards and was waiting on the backplate that you mention. Maybe that's why they are not in stock?? Do you have pictures of the incompatibility? Thanks.
2015/01/21 09:09:26
Trip4w
Hopper64
I have the same video cards and was waiting on the backplate that you mention. Maybe that's why they are not in stock?? Do you have pictures of the incompatibility? Thanks.


The one I got is the picture of the item P/N: 100-BP-2981-B9 but if you check both on EU and US site and download the Manual that Backplate has another layout of the holes and that backplate is not the same as the one on the product page for P/N: 100-BP-2981-B9. The one in the Manual has 8 screwholes but the one featured on the product page has 9 and only 5 of them align with the screws of 04G-P4-2983-KR.
2015/01/21 09:15:35
Hopper64
Trip4w
Hopper64
I have the same video cards and was waiting on the backplate that you mention. Maybe that's why they are not in stock?? Do you have pictures of the incompatibility? Thanks.


The one I got is the picture of the item P/N: 100-BP-2981-B9 but if you check both on EU and US site and download the Manual that Backplate has another layout of the holes and that backplate is not the same as the one on th epropduct page. The one in the Manual has 8 screwholes but the one featured on the product page has 9 and only 5 of them align with the screws of .




That's really strange. Hope you get it sorted. EVGA tech support/customer support should be helpful.
2015/01/21 09:25:10
Hopper64
Thanks for adding the pictures too. That's helpful.
 
I wonder why this has happened. I have installed several of their backplates without issue. ??
2015/01/21 09:39:54
VVhiplash
EVGA is still trying to figure out what its doing with its own backplates. Because there are so many PCB revisions of the 980 and 970, (acx, evga-1982, nvidia refernce, ssc+, ftw+, etc) the original backplates they made no longer fit correctly. They're remanufacturing their backplates for the time being and will reannounce them in some way once they're finished. Sad, but true. But thats why a couple of those screw wholes don't line up. Also, if you try and use the backplate with the computer turned on, they're saying that it will ground-out, or short, the video card due to solder points making contact with the backplate. Soo..... 


2015/01/21 11:21:06
Hopper64
VVhiplash
EVGA is still trying to figure out what its doing with its own backplates. Because there are so many PCB revisions of the 980 and 970, (acx, evga-1982, nvidia refernce, ssc+, ftw+, etc) the original backplates they made no longer fit correctly. They're remanufacturing their backplates for the time being and will reannounce them in some way once they're finished. Sad, but true. But thats why a couple of those screw wholes don't line up. Also, if you try and use the backplate with the computer turned on, they're saying that it will ground-out, or short, the video card due to solder points making contact with the backplate. Soo..... 






 
Wow, thanks for the insight. Had no idea. Wish EVGA would announce somethng about this.
2015/01/21 11:24:04
Trip4w
Thanks I also noticed that the middle hole do contact with soldering points on the PCB. I dont understand why they sell backplates that does not fit and if I were to try and attach it and start my graphiccard would most likely get destroyed?

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