2015/02/18 11:03:40
cerealkeller
What about the backplates? I ordered the blocks while they were still in stock but the backplates were sold out already at that point. Does the same apply for those as well?
2015/02/18 11:04:14
Smokey the Bear
Thanks so much for the clarity and information Derick.
 
Very happy to know that by next week we should all have our hands on this pup.
2015/02/18 11:17:45
EK_Derick
cerealkeller
What about the backplates? I ordered the blocks while they were still in stock but the backplates were sold out already at that point. Does the same apply for those as well?



Backplates are also in the process of being packed, but may cause a slight delay for orders. 
2015/02/18 11:26:02
Xyzibit
Please don't get me wrong, I said it earlier, I think EK is a very talented company with products of high quality and reliability.
 
I just disagree with their way of doing public relations and treatment of customers.
 
Delays can happen and there might be good reasons for that, but its still possible in such situations to give clear and faithful instead of childish and vague statements.
 
For sure there are some fanboys that are happy with a picture of the block itself and which are also happy to F5 their page every 5 minutes. However there are also others that cannot do so all day long for multiple weeks.
And please also don't forget there are other companies which also suffer. They are rare but they also exist: local retail stores. Not everyone who wants to have water-cooling does realize it by himself. There are orders from people who ordered a water-cooled classified card for their PC at local retail stores and been waiting for a very long time now. What does the owner of that rare store tell them?! Should he print the FB-picture of the water-block and say: "look that is how it will look like in uhm... no idea when it will be done. They said 2014 initially then it was mid-January or late-January and now its still not clear when exactly.". Do you really think the customer of a local store owner does care about content of this forum or even a FB post?! I do know such a store owner who has these problems. His customers already pre-paid 50% of the hardware costs 2 months ago and can't make any use of their 980 Classy yet; that store owner now has problems, big problems since the customer is angry (very angry) AT HIM.
I am just thinking a little bit out of the box of this forum here...
 
I just hope someone at EK does care about such stuff and it will be better in future. Delays are alright but good communication is important and better than unrealistic statements. Better plan in more time than needed if issues occur, then people will be happy if its done earlier than they thought. Its a matter of psychology. One single time good news make happier than four times bad news in a row.
 
Please keep that in mind for the future!
2015/02/18 11:30:37
Mangofire
I back ordered 2 Nickel blocks and 2 backplates from Ek today. Then I went to EVGA and ordered my classifieds. First time I've every ordered the blocks before the cards!
2015/02/18 12:33:19
efilloon
I overslept today :(. I check every morning and the day that I sleep in they go on sale, even checked last night before bed. I ended up back ordering 2 Nickel blocks from Ek this morning. I guess I can wait another month or two before I can get mine :(....ohhh well...
2015/02/18 13:03:11
Leyaena
Your avatar couldn't possibly suit your post more :)
2015/02/18 13:31:55
WhiteDragon_
Leyaena
Your avatar couldn't possibly suit your post more :)


LMAO -- Absolutely
2015/02/18 17:44:31
fkrIII
http://www.ekwb.com/news/571/19/EK-releases-two-new-EVGA-GeForce-GTX-900-series-blocks/
 
this says they should be available.  I am not a water cooler but I hope this helps.  If not just ignore me
2015/02/18 18:28:55
Stay Puft
Xyzibit
Please don't get me wrong, I said it earlier, I think EK is a very talented company with products of high quality and reliability.
 
I just disagree with their way of doing public relations and treatment of customers.
 
Delays can happen and there might be good reasons for that, but its still possible in such situations to give clear and faithful instead of childish and vague statements.
 
For sure there are some fanboys that are happy with a picture of the block itself and which are also happy to F5 their page every 5 minutes. However there are also others that cannot do so all day long for multiple weeks.
And please also don't forget there are other companies which also suffer. They are rare but they also exist: local retail stores. Not everyone who wants to have water-cooling does realize it by himself. There are orders from people who ordered a water-cooled classified card for their PC at local retail stores and been waiting for a very long time now. What does the owner of that rare store tell them?! Should he print the FB-picture of the water-block and say: "look that is how it will look like in uhm... no idea when it will be done. They said 2014 initially then it was mid-January or late-January and now its still not clear when exactly.". Do you really think the customer of a local store owner does care about content of this forum or even a FB post?! I do know such a store owner who has these problems. His customers already pre-paid 50% of the hardware costs 2 months ago and can't make any use of their 980 Classy yet; that store owner now has problems, big problems since the customer is angry (very angry) AT HIM.
I am just thinking a little bit out of the box of this forum here...
 
I just hope someone at EK does care about such stuff and it will be better in future. Delays are alright but good communication is important and better than unrealistic statements. Better plan in more time than needed if issues occur, then people will be happy if its done earlier than they thought. Its a matter of psychology. One single time good news make happier than four times bad news in a row.
 
Please keep that in mind for the future!




Agreed with everything that you said. I was peeved this morning when the blocks sold out in like 10 minutes. EK should have anticipated this and prepared more blocks than what they offered. 

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