2016/02/29 14:34:18
infosecdad
Just installed X16 on a brand new Win10 Pro install and can't run it; just get a constant popup about missing d3dx11_43.dll, d3dx10_43.dll, d3dx9_43.dll.
It's supposed to be DX12, why is it looking for 11, 10, & 9?
2016/02/29 15:49:19
Scarlet-Tech
infosecdad
Just installed X16 on a brand new Win10 Pro install and can't run it; just get a constant popup about missing d3dx11_43.dll, d3dx10_43.dll, d3dx9_43.dll.
It's supposed to be DX12, why is it looking for 11, 10, & 9?


Ummm... DX12 isn't even fully released, and it uses backward compatibility. There is only one game/benchmark that properly utilizes any DX12 right now. This version of PX is only compatible, which doesn't mean it runs DX12 on stuff that doesn't have DX12 support.

Where did you load the software from? Steam, or one of the mirrors?

Could you provide a Snip (snipping tool, use widows search if you can't find it) of the errors?

Do they happen when you install or when you try to boot Precision?

Also, you said a fresh install of windows. What games have you loaded and played so far? Did you try them before installing precision or after?
2016/02/29 16:02:29
infosecdad
I have not played any games yet. It was a fresh install of windows 10 pro and the 970; dxdiag says DX12, Precision X16 says DX12.
Downloaded Precision x16 from a mirror, install was fine.
When I start it I get a error prompt that will cycle through dx11, dx10, dx9 errors repeatedly until I close the precision app.
I don't have a screen shot because it is on the other machine. 
Basically like this:
 
PrecisionXServer.exe - System Error
The program can't start because d3dx11_43.dll is missing from your computer. Try reinstalling the program to fix this problem.
 
If I click ok, I will get the error for dx10, then dx9, then back to dx11 and so on.
I've tried reinstalling PrecisionX 16, but get the same error messages.
 
2016/02/29 17:12:19
Scarlet-Tech
Ok, uninstall precision x and install a couple of games that you like. BF4 is a good start if you have it.

When you install games, they install direct X if they use it. If you never install it, it won't be on your system. If it can't it isnt insralled, it cant be detected, and may be causing the errors.

Benchmarks like Unigine Valley, Unigine Heaven, 3d Mark 11, Firestrike, cloud gate and others are also options to force direct x onto your pc.

You can't expect Precision to detect something that doesn't exist, so give this a shot and see if it works.

If it is a fresh install of windows, may I ask whY you started with loading precision without anything else on the pc? Just curious, as precision won't help with desktop applications. It will help with fames, benchmarks, work loads like video editing, folding, crunching and so on, but by itself, it won't be of much use.

Dxdiag is showing what Direct X version your card is compatible to.. not what it is running.. ashes of singularity is the only thing that utilizes DX12 right now. It's a moot point until games actually use it. Again, as I stated before, precision x is Compatible with direct x 12. That doesn't mean it is using it. Direct x is also backward compatible, or every game that came out before ashes of singularity wouldn't work at all.. pretty much a waste if it doesnt support older generations, don't you think?

Note: Full support For direct x 12. It has to support generations before dx12.. lIke 11, 10, and 9.
2016/03/03 14:16:32
infosecdad
After an install of 3DMark11 and the DirectX Runtime, a couple of restarts later it is working now, thanks!
2016/03/08 22:04:28
Machinates
SOLVED: Black Ops III crashes to black screen after launch. I fell back to the 362.00 Nvidia drivers, still crashed on BOIII start-up. The EVGA Precision X16 GPU monitoring software is crashing my game on start-up since the new VC drivers were installed. I close the EVGA software and the game loads / plays. It only crashed BOIII and works fine on other NON-Steam game; (Star Wars Battlefront 2015)
2016/03/09 11:33:53
billyash04
Machinates
SOLVED: Black Ops III crashes to black screen after launch. I fell back to the 362.00 Nvidia drivers, still crashed on BOIII start-up. The EVGA Precision X16 GPU monitoring software is crashing my game on start-up since the new VC drivers were installed. I close the EVGA software and the game loads / plays. It only crashed BOIII and works fine on other NON-Steam game; (Star Wars Battlefront 2015)




I have the exact same issue, and it only started happening after the most recent Blops 3 update.
2016/03/09 11:55:43
Machinates
True that. 
2016/03/11 18:02:32
NATOuk
I love Precision X, however two small suggestions for future improvement:
 
1. It's not obvious that if you have 2+ GPU cards installed, the fan profile needs to be set for each individually - either make this more obvious, or allow a setting to link the fan profile to all cards.
2. I think this might be a bug: When Precision X starts up, only the custom fan profile for GPU1 is activated, GPU uses default. However, if you open the fan profile graph for GPU2 then the custom profile seems to be activated.
 
Keep up the good work.
2016/03/12 08:35:26
gasparm
I recently built 2 new rigs and finding the "Start Up On Windows" works fine on one, but not on the other. Different motherboards, cpu, memory in them, but the same EVGA 980 Ti Classified in both along with the exact same Windows 8.1 Pro 64bit software running. I saw that 5.3.10 actually said it had fixes in it for this exact problem with other systems. Wondering if EVGA would be willing to look at what the issue is with mine.

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