carlotti
ghettotronix
I just bought an EVGA GTX 780 SC 3GB w/ ACX Cooler on March 3rd, 2014. I registered the card and uploaded my invoice. I wanted to apply for the Step-Up program for the 6GB version, but when I checked my account it said under the details in "My Account" that this product is not available for Step-Up. I'm assuming my card doesn't qualify (not sure why they used the term available) for the Step-Up program from this statement. Is there an exclusion with my specific card (SC model)?
I think you have to use the sign up page instead of My Account.
Oh....so the 6GB "step up" program is different process than their normal "step up" process? hmmm.
Looking at their U.S. Step-Up list on the page, I see that the highest GPU Step-Up is the GTX 780 w/ ACX and mine is already a step up from that with the SC version.
Lucky for Europeans, owners can Step-Up to a GTX 780 Ti it seems.
So since it says a step-up is not available for my card, I'm assuming it's basing it on their current list which does not include the 6GB versions yet.)
I already signed up for the 6GB Step-Up program on the main sign up page so I guess I just have to wait for their email reponse since I'm in the que.
Regarding my concern..... this is from the steps I followed from their support page where I was able to check if my card qualifies:
- Request to start your Step-Up within 90 days of your original purchase from your product detail page
- Navigate to under Member Home
- Click on View Details of the product
- If your product qualifies, you will see the option to start your Step-Up