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is it common with a damaged screw on a gtx 480?

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zzcool
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2010/10/08 21:19:23 (permalink)
hi i have a question since i got in a major dispute with the retailer i bought my SC from
i bought a evga backplate from evga and decided to install it all screws wen't up without a problem what so ever untill i get to the last one which is completely impossible note this screw did not have locktite and wouldn't move no matter what
 
is this normal as the retailer is blaming me for the whole thing that i used the wrong screw driver and damaged the screw i did not use the wrong screw driver i actually used a precision screw driver that came with different bits
this type

 
and used the bit that fit the best in the other screws and i had no problem what so ever with the screws and i was extremely careful the other screws wen't up without a problem even the screw with locktite (blue around it) untill i get to the screw located in the corner
 
so is this a common thing as i am right now in a major situation due to this screw no matter what i tell them they keep repeting that i damaged the screw i know that the screw was unmovable it wouldn't go up no matter what i pressed and turned slowly the only thing turning was the screw driver yes i managed to strip the screw so i would like to know
 
please only post here if you had the problem if you want to judge me then please do not post here send me a pm if you want me to explain this thread is only about the screw nothing else and i repeat i have nothing against evga what so ever the old thread i made about this problem was nothing against evga so please if you don't have anything good to say unless relevant don't say it at all
thankyou
post edited by zzcool - 2010/10/09 13:12:15
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    icslowmo
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 21:30:20 (permalink)
    You already started a thread for this,
    http://forums.evga.com...943&mpage=2#610974
     
    And it got locked down because it got heated. It is what it is, sorry man. Don't blame others for your wrong doing, it's not nice. 
    #2
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 21:33:00 (permalink)
    yea that one got  locked due to flaming it caused as everyone thought i was blaming evga while i actually was blaming the retailer evga did nothing wrong actually they offerd to clean the card for me and install the backplate even thou they didn't have too so i have no problems with evga it is the retailer
     
    now i just want to know from others if this is a common problem as in no flaming and could you please keep that thread out of this now i just need to find a way to sell that card in one way or another
     
    thankyou 
     


    post edited by zzcool - 2010/10/08 21:39:22
    #3
    icslowmo
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 21:39:49 (permalink)
    When the 400 series came out, there were a few people that had a hard time getting screws out, so yes it does happen. I'm sure if you searched for this you could find some posts, maybe, maybe not. So is this retailer charging you for "fixing" the screw????
    #4
    XrayMan
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 21:41:27 (permalink)
    You can just google "Damaged screw on GTX 480" and you can come up with some links to this problem. Not every piece of hardware is perfect. Errors will eventually occur. I'm sorry your having a problem returning your card to the retailer.

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    HeavyHemi
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 21:57:32 (permalink)
    The only advice I would give is get rid of that $14 tool kit and get a decent set of screw drivers. That should prevent a future mishap. No offense, but no self-respecting tinkerer (or professional as some of us are) would be caught dead using it. I look at it this way: Time is money. How many hours ($) have you spent on this?

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    CraptacularOne
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 22:05:05 (permalink)
    You're still obsessing over this nonsense? Geez dude, move on with your life. You damaged it and they fixed it for you. Why is this so hard to understand for you? Please stop making pointless threads.

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    rjbarker
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 22:47:20 (permalink)
    The bottomline when your doing any "job". make damn sure you have the right tool, your picture is of a typical Multi-function Screwdriver, certainly not what I would call a "precision" screwdriver...
    When I bought my Backplates I:
    1. Researched it a bit and found folks were having some issues and the right screwdriver was necessary to avoid grief.
    2. Went out and spent $25 on a decent little Precision Screwdriver Set with # 0
     
    all went without a hitch, a couple of screws were a little tight, but direct vertical pressure downwards and the #0 bit in nicely..all screws came out fine.
     
    I use my Multi Drive screwdriver for fixing things around my house, excluding my PC Components ;)
     

     

     


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    #8
    perptt
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/08 23:05:56 (permalink)
    i think most people with damaged screws where using bad-fitted tools. It's close to impossible to strip it using a correct fitted screwdriver, the screw-head would break instead if using using correct fitted screwdriver.

    My 2 cards cards came with instructions to contact EVGA directly to handle possible RMA's and to not contact the dealer. I guess that would have been a better way to handle this.

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    chrisdglong
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 00:05:27 (permalink)
    XrayMan

    You can just google "Damaged screw on GTX 480" and you can come up with some links to this problem. Not every piece of hardware is perfect. Errors will eventually occur. I'm sorry your having a problem returning your card to the retailer.


    Have you ever heard of a zero defects policy? I would remove you from the team for making a statement like you just did. 
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    HeavyHemi
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 00:19:38 (permalink)
    chrisdglong

    XrayMan

    You can just google "Damaged screw on GTX 480" and you can come up with some links to this problem. Not every piece of hardware is perfect. Errors will eventually occur. I'm sorry your having a problem returning your card to the retailer.


    Have you ever heard of a zero defects policy? I would remove you from the team for making a statement like you just did. 

    Umm...yes and there are such things as zero tolerance policies too. As fallible humans are involved in the process, perfection is the goal but never obtained with any mass produced electronic product. I'd bounce you from the team for bankrupting the company trying to eliminate the .0001% defect rate....haha

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    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 09:41:43 (permalink)
    a wish this thread was mainly about if others are having the same issues i do not want to get the same thing again that happened with the other my decisions etc has nothing to do about this thread this thread is mainly about the screw issue i had as for the screw driver
     
    i just took a picture but thats what it looks like the bits come in a red little bar the screw driver is not cheap like the one i showed a picture of
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    HRPuffnstuff
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 09:59:23 (permalink)
    If you're using a tool set with interchangable bits that didn't come from one of the better known brand name tool makers then it's a cheap tool set.  With that said you should've seen the umpteen posts where we all recommended a quality #0 phillips head screwdriver.  You can't be in a rush to get them off then screw up and blame everybody else for it.

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    HeavyHemi
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:00:36 (permalink)
    zzcool

    a wish this thread was mainly about if others are having the same issues i do not want to get the same thing again that happened with the other my decisions etc has nothing to do about this thread this thread is mainly about the screw issue i had as for the screw driver

    i just took a picture but thats what it looks like the bits come in a red little bar the screw driver is not cheap like the one i showed a picture of


    Using the proper tool has everything to do with this issue. I've got  4 GTX 470's.  I've removed the screws on the cards a couple of them more than once between changing the TIM and adding back plates. I've not had a single issue with even one screw and I torque them down pretty good.  Pretty much all those box kits are made out of cheap material and the bits don't fit properly and have dull edges that will slip on a Phillips head screw. I don't know why you're arguing the advice to get a quality set of screw drivers. It's good advice and that is what others should take away from this thread: Use quality tools or you might end up with a stripped screw.

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    #14
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:04:36 (permalink)
    it was a BOSCH screw driver
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    YerBuddy
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:12:44 (permalink)
    Frakly, it makes no difference if it was a bosch screw driver or a toothpick.  The problem is that one of the screws was not removed correctly.  However, the retailer fixed it for you and then sent the card back to you.  Is your argument that the card is not working?  From what I've read no.  You got what you paid for and then some.  Nobody held a gun to your head to purchase the card nor take it apart to put the backplate on or whatever it was you were doing.
     
    If the card is broke then RMA it.  If it's not broken and you can use it then stop complaining and move on to more important things like using it.  I have one suggestion however.  After reading this thread and the other one that got locked then I don't recommend you try to overclock it (or anything for that matter) because you are just setting yourself up for another failure. 
    #16
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:15:59 (permalink)
    like i said please do not bring up anything else then the screws i want to know this has nothing to do of what happend they won i am forced to sell the card that is it
     
    i just want to know so please tell me without telling me anything that may lead to flaming or any other unpleasentness Falcon-CMH followed that perfectly
     
    so basically this thread is only about the screw the other things are forgotten they won anyway i can't do anything i just want to know you are allowed to have your own opinions that everything was my foult but there is no need to throw it at me here as thats not what this thread is about if you think i did wrong or that im crazy keep it out of this thread or send me a pm
    post edited by zzcool - 2010/10/09 10:18:52
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    BlackKnight.KTN
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:25:02 (permalink)
    I don't recommend you try to overclock it (or anything for that matter) because you are just setting yourself up for another failure

    Wow a little harsh there.
     
    Anyways, like everyone said...Get over it, the issue is resolved.  Now let all go to Buffalo Wild Wings 


    #18
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 10:30:27 (permalink)
    he is sort of right there i never overclocked and i probably won't either it is  like gambling away your pc if you win you win if you loose YOU LOOSE
     
    so unless i absolutely need it i won't overclock any of  my hardware i know basic overclocking but it is way too risky imo and it just wears out your hardware also a reason why i get factory overclocked im not the tweaker kind of person when it comes to risky things if it's risky i won't touch it
     
    offcourse i had no idea that the screw wouldn't go up and i didn't see installing the backplate being risky i mean if you can build a pc you can install a backplate but the screw stopped me completely so far falcon has answerd my question describing exactly what happend too me
     
    the reason for this thread is simple there blaming me i know that i did nothing wrong if i have proof i know that i did nothing wrong
    post edited by zzcool - 2010/10/09 10:39:03
    #19
    Arctic. Light
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 11:30:12 (permalink)
    l.o.l......both of your threads have kept me entertained for quite awile now, just read them both today....i had the very same problem with my screws, i stripped my screw completely. But with enough time and effort i got it out anywway, and i dont have good tool kit or anything...i found a screwdriver in my draw that semi fit it. I wouldn't send my card back for a stripped screw xD..OH WAIT one of the stickers on the side of my card isnt completely strait! CAN I SEND IT BACK AND GET A NEW ONE??? :O

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    #20
    BlackKnight.KTN
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 11:35:53 (permalink)
    replacement sticker....totally worth paying the shipping cost to RMA it for a new sticker xD


    #21
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 12:25:30 (permalink)
    like i said please don't start flaming about the things in the other thread this thread is about the screws thats it
     
    i thought i would get a new one thats why i sent it no other reason if they told me the truth i would never send it in the first place
     
    so let me repeat myself the only reason i actually even thought of sending it back was to get a new card that was it i told them myself that i didn't want it back if i sent it if they told me the truth i wouldn't be having this problem if they did i would just try to get it up myself but i thought why risk it if you can get a new card instead
     
    thats it
     
    so now please keep those stuff out of this thread i just want to know about the screws like the reply falcon made the old thread is old news as in forgotten please let it just die
    post edited by zzcool - 2010/10/09 12:29:48
    #22
    Arctic. Light
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 12:29:10 (permalink)
    i talked about the other thread and talked about my problems with screws :p

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    ctf4175
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 12:41:50 (permalink)
    zzcool

    like i said please don't start flaming about the things in the other thread this thread is about the screws thats it

    i thought i would get a new one thats why i sent it no other reason if they told me the truth i would never send it in the first place

    so let me repeat myself the only reason i actually even thought of sending it back was to get a new card that was it i told them myself that i didn't want it back if i sent it if they told me the truth i wouldn't be having this problem if they did i would just try to get it up myself but i thought why risk it if you can get a new card instead

    thats it

    so now please keep those stuff out of this thread i just want to know about the screws like the reply falcon made the old thread is old news as in forgotten please let it just die

     
    This is why you are getting flamed.  It really has nothing to do with the screws,  it is what YOU expected in return.  You attempted to take the card apart,  messed up a screw that wouldn't come out and then wanted another card or a refund on a card that YOU messed up.  Yes,  the screws being too tight to remove may be an issue,  but it isn't an issue that renders the card being replaced with another brand new, unopened card.  They removed and replaced the screw at no cost to you.   What happens next if they do send you a brand new card and you mess up a screw on that one?  Are they supposed to keep replacing them everytime you mess up?
    post edited by ctf4175 - 2010/10/09 12:43:57

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    #24
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 12:59:07 (permalink)
    like i said this has nothing to do about this thread if you havn't experienced the issue don't post in the thread it will just rip up the old thread if the old thread wasn't linked here it wouldn't start all over here again
     
    basically if you have experienced the issue post here if not and you just want to start discussing the old thread which has nothing to do about this thread don't
     
    like i mentiond falcon did exactly the thing i wanted he had the issue and posted about it please let the other thread and it's content die only post here if you experienced the problem and not to only judge
     
    and no this would not happen again as this would probably not happen again as now i know about the problem which let's me try to get it up a completely different way not stripping it  and about the sending back i never asked them to fix it if they told me no they will not send me a new one then all would be well i never asked them i told them something and they did the complete opposite thing that is my problem but please could you let that part die they won theres nothing i can do about that im going to sell the card done just post if you had the issue
     

    post edited by zzcool - 2010/10/09 13:02:21
    #25
    CraptacularOne
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 13:00:18 (permalink)
    Guys, just let this thread die the miserable death it deserves. He's obviously expecting unrealistic compensation on something he himself damaged and is now crying about something he got fixed for free.
     
    Let this thread just sink to the depths where it belongs......

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    #26
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 13:09:59 (permalink)
    if you don't like it forget that it exists i never asked for a new flame war due to the old thread
     
    my question was simple leave the rest out of this thread i don't understand why if you hate it so much do you have to post here i have nothing against your opinions but keep them to yourself a bad thing happend sure but that was was before and not now that thing is forgotten please let it be forgotten i only want one thing in this thread that i made replyes from other users who experienced the same problem like the reply falcon did there is nothing bad with a question about the screws pretend im a new person asking about this and leave the old things out of this thread i don't know what you have against me but if you hate everything i do so much don't look at it
    now please stop repeating the same thing over and over again as it will result in a lock due to derailing i asked a question thats it leave the rest out of this
    #27
    patchesanook
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 13:23:25 (permalink)
    if you are going to try and work on expencive parts dont buy cheap tools.i used to work on guns and would not ever think of buying my tools at walmart i have a chapman screw driver set i bought in the 1980,s that cost me $40.00 back then,always research what tools you need.everyone making screw driver kits nowadays try and call them precision,all it takes is the screw driver bit to be off by a few thousands of a inch to ruin a screw.



    #28
    zzcool
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 13:26:41 (permalink)
    this was not a cheap screw driver ontop of the bits it also has a moving screw not sure what to call it but you set it like a wrench and never have to turn your hand while screwing it also has a compartment in the back you unscrew a cap and put in bits in there this is not a cheap screw driver i think it wen't for 30$ i don't know if bosch is a swedish brand or american but either way it is a big company that sells highend washing machines and other things as in a big company
     
    so no this is not a cheap screw driver
    #29
    Arctic. Light
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    Re:is it common with a damaged screw on a gtx 480? 2010/10/09 13:26:51 (permalink)
    ok, its a common issue, alot of people had problems with it, me included. Some got it out easier then others. Good day sir.

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    x58FTW3/4.4ghz Xeon-X5660/12GB Gskill&Patriot/EVGA RTX 270/AX1200/Aging HDD's, 60gb Corsair Force 3, 500gb 970 EVO plus
      
    #30
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