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Has a single person received any updates on their step-up (GTX 900 series)?

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joder
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2014/10/06 13:46:48 (permalink)
Title says it all... I am curious to see if anyone has even received a step-up unit yet?  
post edited by joder - 2014/10/06 21:44:53
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    sinned.
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    Re: Has a single person received any updates on their step-up? 2014/10/06 17:30:55 (permalink)
    Are you talking about stepping up to the 900 series?

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    #2
    joder
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    Re: Has a single person received any updates on their step-up? 2014/10/06 21:45:10 (permalink)
    Yes - edited the title to reflect this.  Thanks!
    #3
    regisque
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    Re: Has a single person received any updates on their step-up? 2014/10/07 19:40:24 (permalink)
    Yup! Just got a notification that my queue was complete and they are reviewing my step up request for the GTX 980 ACX 2.0 And my queue completion date shows 10/7/2014 under my products. 
     
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    Accursed Entity
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    Re: Has a single person received any updates on their step-up? 2014/10/07 22:45:16 (permalink)
    regisque
    Yup! Just got a notification that my queue was complete and they are reviewing my step up request for the GTX 980 ACX 2.0 And my queue completion date shows 10/7/2014 under my products. 



    When did you start the process for step-up?
    #5
    regisque
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    Re: Has a single person received any updates on their step-up? 2014/10/08 04:38:46 (permalink)
    Sep 20, 2014, 3:36 PM was when I got the email confirmation of registering my step-up request. 
    post edited by regisque - 2014/10/08 06:10:54
    #6
    pepibih
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    Re: Has a single person received any updates on their step-up? 2014/10/08 07:04:49 (permalink)
    Hi all. New in here. Sep 25 signed up for step up, still waiting.
    #7
    anarchy998
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    Re: Has a single person received any updates on their step-up? 2014/10/08 09:25:37 (permalink)
    Signed up on the 19th, still haven't budged.

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    Petronic
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    Re: Has a single person received any updates on their step-up? 2014/10/08 09:47:23 (permalink)
    anarchy998
    Signed up on the 19th, still haven't budged.




    Same.
     
    Of course, I'm also registered to step up to a reference design of the 980, as that was all that was available on the 19th. Supposedly they'll just send you whatever's in stock, but I can't help but wonder if I'm in a queue that leads nowhere.
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    regisque
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    Re: Has a single person received any updates on their step-up? 2014/10/08 11:59:16 (permalink)
    I was originally in line for the reference design but switched when they released the ACX model.
     
    They completed all the verification steps this morning and I dropped my card off at UPS today. 
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    KnightSparda
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    Re: Has a single person received any updates on their step-up? 2014/10/08 12:08:19 (permalink)
    regisque
    I was originally in line for the reference design but switched when they released the ACX model.
     
    They completed all the verification steps this morning and I dropped my card off at UPS today. 


    Eu or Us?
    #11
    regisque
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    Re: Has a single person received any updates on their step-up? 2014/10/08 12:18:51 (permalink)
    Texas, USA so central time. They approved it and sent me my RMA number around 10:00 this morning. 
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    Petronic
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    Re: Has a single person received any updates on their step-up? 2014/10/08 13:11:29 (permalink)
    I just received a response from tech support informing me that I'd automatically been switched to an ACX 2.0 model, so it sounds like I'm just a little further behind regisque in line.
    #13
    madclassic
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    Re: Has a single person received any updates on their step-up? 2014/10/08 13:50:58 (permalink)
    I stepped up when the reference was still available.  I was under the impression that they were still going to ship references to those that got in during that time.  So now they're switching to ACX 2.0 models?
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    B.haddock
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    Re: Has a single person received any updates on their step-up? 2014/10/08 14:24:07 (permalink)
    Started both of my step ups on the 19th I believe it was. I tried to get the 1.0 but they just sent an email stating that they will be sending me the 2.0 instead (when I get to that point in the que)
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    joder
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    Re: Has a single person received any updates on their step-up? 2014/10/08 16:17:51 (permalink)
    Great to hear folks are getting theirs.  It looks like a whole slew of the the GTX 980 ACX 2.0s went through today.  Fingers crossed for my 970 ACX 2.0.
    #16
    superebola
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    Re: Has a single person received any updates on their step-up? 2014/10/09 08:58:40 (permalink)
    Started 09/24 here, still waiting. Good to know people are already getting responses though.
    #17
    keodark
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    Re: Has a single person received any updates on their step-up? 2014/10/09 11:18:12 (permalink)
    I put in my request for a 980 on the 19th (pretty much immediately), and no emails or queue complete for me yet. I did not change queue for the ACX 2.0.
    #18
    shogon
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    Re: Has a single person received any updates on their step-up? 2014/10/09 12:24:39 (permalink)
    Next Step: Verifying Transaction
     
    Not sure what's next but I assume after my payment is accepted in due time I'll get my 970! I also would like to thank EVGA for upgrading me to the ACX 2.0 version. It'll be nice to enjoy it before I throw a block on it :)
     
    EDIT:
     
    Next Step: Return Original Product to EVGA
     
    Shipped out the 750ti today so maybe next week sometime I'll have it! 
    post edited by shogon - 2014/10/09 18:21:33

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    wezlypipz
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    Re: Has a single person received any updates on their step-up? 2014/10/09 13:49:51 (permalink)
    I put in for a reference before it was even announced (refreshed the step up page all day) and then cancelled that for an ACX 2.0 and rec'd a confirm email on 9/22. I haven't heard anything since then. 
     
    Seems like the people who signed up early for the reference design are getting pushed back further in queue since they ran out and only have ACX 2.0 now. 
     
     
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    MaelstromOC
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    Re: Has a single person received any updates on their step-up? 2014/10/11 00:04:16 (permalink)
    I'd rather receive the ACX 2.0 model. I wish They'd send me that one instead, but I was told it was impossible to change without canceling your queue and starting over. If I'm going to be pushed back simply because I was early enough to get in before they even offered the ACX 2.0, that kind of blows lol...

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    B.haddock
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    Re: Has a single person received any updates on their step-up? 2014/10/11 07:21:12 (permalink)
    MaelstromOC
    I'd rather receive the ACX 2.0 model. I wish They'd send me that one instead, but I was told it was impossible to change without canceling your queue and starting over. If I'm going to be pushed back simply because I was early enough to get in before they even offered the ACX 2.0, that kind of blows lol...

    Check your email they sent a mass mail to a a lot people saying there sending the 2.0 instead of the 1.0 that was available when you first tried to step up.
    #22
    keodark
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    Re: Has a single person received any updates on their step-up? 2014/10/11 09:35:56 (permalink)
    I did not receive such an email (checked my spam folder thoroughly). That makes me nervous. EVGA - why didn't I receive this announcement email? I'm still "pending" in queue, and would clearly prefer the ACX 2.0.
    #23
    MaelstromOC
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    Re: Has a single person received any updates on their step-up? 2014/10/11 09:51:07 (permalink)
    When I first signed up, the only thing available was the vanilla model from Nvidia. There was no ACX option at all. That said, I'll take whatever I'm sent and be happy with it for sure!

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    madclassic
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    Re: Has a single person received any updates on their step-up? 2014/10/11 10:32:59 (permalink)
    I haven't received any email either.  I stepped up when the reference was available.  I'm still pending everything.  
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    smoly93
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    Re: Has a single person received any updates on their step-up? 2014/10/12 11:06:38 (permalink)
    Yup, stepped up on the 19th for the 980 reference. It seems like they are only dealing with the people who stepped up to the ACX 2.0. 
    #26
    SpenserA
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    Re: Has a single person received any updates on their step-up? 2014/10/12 23:13:41 (permalink)
    I wanted to clarify a few things in this thread.
     
    If you entered the step up queue for the 970 ACX 1 card, you were automatically upgraded to the 970 ACX 2.0 model when we put that on the step up list instead.
     
    If you entered the step up queue for the 980 Reference card, you will still be receiving that card as supplies allow. If you wish to change to the ACX 2.0 card as your replacement, please contact customer service and we can put in a request to have you changed over.
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    sbcdiablo
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    Re: Has a single person received any updates on their step-up? 2014/10/13 08:19:08 (permalink)
    so i have some question here :
    first where can you guys see your position in queue ?? 
    and i sign up for step up on 9/22/2014 for the acx 2.0, that was all they have at the time i signed up, so can i have an aproximately date of when i am gonna receive that email ? i have been waiting for that card for so long ! 
    thank you and sorry for my bad english
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    B.haddock
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    Re: Has a single person received any updates on their step-up? 2014/10/13 09:29:45 (permalink)
    sbcdiablo
    so i have some question here :
    first where can you guys see your position in queue ?? 
    and i sign up for step up on 9/22/2014 for the acx 2.0, that was all they have at the time i signed up, so can i have an aproximately date of when i am gonna receive that email ? i have been waiting for that card for so long ! 
    thank you and sorry for my bad english


    Can't see your position in the que until you've been approved basically which doesn't make much sense! There is also no approximate date on how long it will take, I stepped up right away I was spamming f5 on the 19th and still haven't received an e-mail, odd thing is there are a few people that have been approved yet entered the que 2-3 days later than I.
    #29
    MaelstromOC
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    Re: Has a single person received any updates on their step-up? 2014/10/13 15:42:56 (permalink)
    The big question there is if those people had 970s vs 980s they were stepping up to. Plus, vanilla models vs acx models. I just called CS to see what my options were as far as switching and just decided I'm gonna stick with the oem 980.

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