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class action against nvidia for the 970 owners

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Clickalot
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Re: class action against nvidia for the 970 owners 2015/02/05 11:30:29 (permalink)
gamester5
This would be a waste of time. It is like "I am going to bring a lawsuit against Seagate because my 1TB drive only gives me 975GB, not 1TB"




It's not a waste of time if we are talking about half a gig.
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Re: class action against nvidia for the 970 owners 2015/02/05 11:39:38 (permalink)
Clickalot
gamester5
This would be a waste of time. It is like "I am going to bring a lawsuit against Seagate because my 1TB drive only gives me 975GB, not 1TB"




It's not a waste of time if we are talking about half a gig.




The half a gig is there on the card, the only thing at this point is the info on the box and what was given out was untrue. To say the card isn't a 4gb card is silly.
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Re: class action against nvidia for the 970 owners 2015/02/05 11:43:06 (permalink)
Clickalot
gamester5
This would be a waste of time. It is like "I am going to bring a lawsuit against Seagate because my 1TB drive only gives me 975GB, not 1TB"




It's not a waste of time if we are talking about half a gig.


Technically it would be a 1024 GB drive only have 896 GB available, and yeah if every single one they shipped was like that, it would be a big deal.  1/8th is gone.  
 
But of course the HD analogy is poor because manufacturers label in terms of bytes available, so when you get 1 TB you are actually getting 1,000,000,000,000 bytes, but windows reads it in a factor of 1024 not 1000, so it shows as less space, when it is actually exactly as advertised. I know that is oversimplifying it ass there are other factors that make windows show less space, but that is the purpose of an analogy.  Also HD Manufacturers were sued on this, and now have statements on their products to clarify the difference,. 

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Re: class action against nvidia for the 970 owners 2015/02/06 11:51:43 (permalink)
update: PETITION reached 7000 subscription!!



RiffyDivine
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Re: class action against nvidia for the 970 owners 2015/02/06 11:57:34 (permalink)
ziomuschio
update: PETITION reached 7000 subscription!!




I wonder how many people bought 970s, that could be great or it could be 1%
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Re: class action against nvidia for the 970 owners 2015/02/06 11:59:15 (permalink)
 
gamester5
This would be a waste of time. It is like "I am going to bring a lawsuit against Seagate because my 1TB drive only gives me 975GB, not 1TB"




the memory of a HDD and the VRam can not be taken as a comparison even remotely... 
 
When you buy an external hard drive, on the package the size of the disk reported by producers is understood as GB, or as multiple gigabytes of bytes in a decimal system (1 GB = 10 ^ 9 B, ie 1,000,000,000 B). So you would expect that Windows on the disk just as big as the one declared. Instead Windows counts GiB, ie gibibyte multiple of bytes in a binary system (1 GB = 2 ^ 30 B, ie 1,073,741,824 B), then the space that Windows reads exactly is 7.4% less than that declared by the manufacturer disc. 1 GB "decimal" in fact corresponds to approximately 92.6% of a GiB (GB "computer"). Obviously, a producer should indicate a space of 500 GB instead of 465 GiB.
 
blue ribbon for this XDXDXDXDXD
 



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Re: class action against nvidia for the 970 owners 2015/02/06 21:08:04 (permalink)
RiffyDivine
ziomuschio
update: PETITION reached 7000 subscription!!




I wonder how many people bought 970s, that could be great or it could be 1%




Probably some 3-7% of all buyers.
Petition sign and many people who changed minds and people who cross on GTX980 in past few days.
 

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Re: class action against nvidia for the 970 owners 2015/02/06 22:43:17 (permalink)
Thankfully Amazon let me return my 970's, was a nice setup but really I couldn't take that they weren't what we were told they were.  Picked up a 980 FTW and that is where I will stay until we get 20 or 16nm.  Hated to buy another Nvidia card right now but what other option is there really.  
 
I really hope Nvidia does get sued. Its not the half gig, its the fact that they misrepresented, covered it up and then full on lied about it until their hand was forced.  Sure sign of a company that has lost focus on the hand that feeds them, nice lawsuit and some form of forced compensation will go a long way to keeping them honest down the road.  
 
Tough times for team green.
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Re: class action against nvidia for the 970 owners 2015/02/06 22:51:48 (permalink)
loopflow
Thankfully Amazon let me return my 970's, was a nice setup but really I couldn't take that they weren't what we were told they were.  Picked up a 980 FTW and that is where I will stay until we get 20 or 16nm.  Hated to buy another Nvidia card right now but what other option is there really.  
 
I really hope Nvidia does get sued. Its not the half gig, its the fact that they misrepresented, covered it up and then full on lied about it until their hand was forced.  Sure sign of a company that has lost focus on the hand that feeds them, nice lawsuit and some form of forced compensation will go a long way to keeping them honest down the road.  
 
Tough times for team green.


I agree with you, 100%... Problem is that Nvidia weaseled out of bumpgate by providing 500 dollar laptops to people who bought 1500 dollar laptops... I really hope AMD can put some serious pressure on Nvidia. Nvidia has been pulling some pretty crappy stunts lately. Bumpgate, Shield tablet with cracking edges, and now this? Yeah, I hope Nvidia gets sued and the judge isn't an idiot that lets them get away with providing replacements that are 1/3 the cost of the original device.
 
Edit: Before anyone acts a fool with a response, Nvidia was required to replace or repair... Nvidia started replacing with laptops that cost 1/3 the price of a lot of consumer's original laptop. Consumers appealed and some idiot judge allowed Nvidia's solution... Probably some 90 year old judge who knows nothing of technology. 
post edited by chrisdglong - 2015/02/06 22:57:57
Vlada011
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Re: class action against nvidia for the 970 owners 2015/02/07 00:31:28 (permalink)
I understand one thing, NVIDIA earn much less on GTX970 than they planed.
They could earn much more, this with memory happen exactly in time when most customers prepare money to buy new cards.
I don't understand, so many replacements because coil whine, driver problem, etc...
How they don't understand once and for all they will earn more if their products are better.
Probably need to happen something like this where they will lose numbers X.000.000 to launch better quality.
Why is hard to NVIDIA produce same quality as GTX580 and cards before. Much less RMA was before 3-4 years than now with GTX970. 
AMD will put pressure on NVIDIA but for some short time and Radeon is not same as GeForce, they need to launch at least 20% faster card than any NVIDIA option for at least 100-200$ less. Only than some bigger percent of customers could think on AMD.
They will launch 15-20% stronger card than GTX980 and NVIDIA will again to win for 2 months with big Maxwell and we are on same again for long time in future.

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Re: class action against nvidia for the 970 owners 2015/02/07 09:40:25 (permalink)
...i still have a gut feeling that this will all be resolved by a simple driver update....
call it intuition... or just a gut feeling.
 
Maybe even as soon as the 350 series becomes available...
 
 
 
or not, who knows, 
 
I still trust the green to make it right, either way....

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BF3PRO
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Re: class action against nvidia for the 970 owners 2015/02/07 09:46:16 (permalink)
The piazza analogy doesn't really work.... You should inspect the pizza fully before you accept it while the pizza shop will most likely replace it they shouldn't as you clearly weren't smart enough to look at it first.. I want the company to win... But I'm just a true capitalist and understand most people signing the petition are one of three things:
Haters of success
Didn't care or notice until the word lawsuit came up
Don't even own a 970

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ziomuschio
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Re: class action against nvidia for the 970 owners 2015/02/07 12:01:20 (permalink)
Pgcmoore
...i still have a gut feeling that this will all be resolved by a simple driver update....
call it intuition... or just a gut feeling.
 
Maybe even as soon as the 350 series becomes available...
 
 
 
or not, who knows, 
 
I still trust the green to make it right, either way....


  
 
http://imgur.com/gallery/HMqmIw7
 
HeavyHemi
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ziomuschio
mmm. i think that the driver will come...


What makes you think so ? I assume that at the beginning they were really trying to fix that and that comment from NVIDIA member was posted. But most probably they realized they can't do anything with that so they've deleted that part. But praying to god I'm wrong.... 



Because there are other posts still up that talk about a driver update in that thread from PeterS.


 
quote from: http://forums.evga.com/97...-POOL-m2286812-p2.aspx



jmike00
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Re: class action against nvidia for the 970 owners 2015/02/07 13:36:55 (permalink)
zeroseoul
TL:DR the entire thread, but how many consumers looked at the bandwidth specs and that became a deciding factor in purchasing the card?


Probably not many, but how many consumers looked at benchmarks, tests, reviews, etc as a deciding factor? I'd guess a lot. The ROPs and the L2 Cache don't matter. The memory architecture does. If Nvidia had disclosed the design to the testers would they have explored it's limitations? Would we have known that in situations that cause the card to dip into the secondary .5gb memory pool that we would experience stutter? That's all speculation but that design choice has proven to be a factor in how the card performs and it's one I would have liked to have known about before making my decision.
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Re: class action against nvidia for the 970 owners 2015/02/07 14:05:45 (permalink)
BF3PRO
The piazza analogy doesn't really work.... You should inspect the pizza fully before you accept it while the pizza shop will most likely replace it they shouldn't as you clearly weren't smart enough to look at it first.. I want the company to win... But I'm just a true capitalist and understand most people signing the petition are one of three things:
Haters of success
Didn't care or notice until the word lawsuit came up
Don't even own a 970



Works perfectly fine.  Who is examining video cards before buying from an online retailer? Who goes to a pizza shop? You get delivery just like you do with video cards.

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Re: class action against nvidia for the 970 owners 2015/02/07 14:33:52 (permalink)
OP, your original link is broken. You need to add a 0 at the end of the link.

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Re: class action against nvidia for the 970 owners 2015/02/07 14:54:08 (permalink)
Now angry customers will avoid and reviews who are didn't notice. OK NVIDIA didn't say specification but really how someone didn't notice that GTX970 become wierd compare to GTX980 when usage cross 3.4GB... What they thought??? Weaker GPU.
OK for single card but what is with SLI...
I suggest at least to stay silent if they didn't notice slide show on GTX970 after 3.4 GB usage while 980 continue to keep more than 60 fps. 
They notice 100% only they didn't know why that happen and than decide to stay silent. 
I looked now video clips and we must be fair, card have performance up to 3.5GB after that GTX970 become crazy. 
For single card I don't see problem, but for SLI I see big problem.
Small number of game need power of two GTX970 and only 2-3GB memory. 

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BF3PRO
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Re: class action against nvidia for the 970 owners 2015/02/07 18:05:05 (permalink)
schmak01
BF3PRO
The piazza analogy doesn't really work.... You should inspect the pizza fully before you accept it while the pizza shop will most likely replace it they shouldn't as you clearly weren't smart enough to look at it first.. I want the company to win... But I'm just a true capitalist and understand most people signing the petition are one of three things:
Haters of success
Didn't care or notice until the word lawsuit came up
Don't even own a 970



Works perfectly fine.  Who is examining video cards before buying from an online retailer? Who goes to a pizza shop? You get delivery just like you do with video cards.
So before you pay at the door you can't open the box and inspect it? Many people go to pizza shops and many people go to best buy, tiger direct, micro center, and mom and pop shops... Newegg will usually allow you to return the item if you aren't happy... My here are many options you just have to choose to exercise them...

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billygilley1
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Re: class action against nvidia for the 970 owners 2015/02/07 19:49:01 (permalink)
Hey What about the 760 GTX 4gb card owners?? its says i only have 3.7gb
levifig
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Re: class action against nvidia for the 970 owners 2015/02/08 14:12:07 (permalink)
"Class action lawsuits" or "How to get rich quick - a guide for sleazy lawyers".
 
Hmmm… no thanks.

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unpredictabl3
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Re: class action against nvidia for the 970 owners 2015/02/08 16:12:41 (permalink)
You know after reading all these posts , green team makes me sick period. Quit protecting Nvidia for their downfall, I just bought a gtx 970, how about I did that through my work was after Christmas I went Outta town worked by bag off to buy this (Deleted for Foul Language) Really? PLUS they dumped support for their gtx 285, that was suppose to be my dedicated card for physx? (Deleted for Foul Language) you Nvidia, my reciept  for the 30 day return was last week. I have been with Red team after the fx 5500 I had a x1650xt. I should of stuck with ATI, I am a little hot right now, sick and tired of upgrading every 2 years.
 
Well tell you what fools that are still with this green machine, they have duped me well, this card will only last 2 years max. Heck Cod AW is pushing this card tp 3.2 gigs of vram, I don't have everything maxed out. Unbelieveable first card I bought from Nvidia I get screwed!!! Thanks (Deleted for Foul Language). Oh how much of a blessing for your step up program,(Take a hike)
 
From Canada, Got ripped off 430 bucks only to replace this crap after what? Maybe 1.5 years? How I know this is because of DX12. Just like any upgrade to a new DX format always makes peepz upgrade.
 
I really can't believe what I just bought. Good today, shat by 2016.
post edited by XrayMan - 2015/02/08 16:35:40
chrcoluk
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Re: class action against nvidia for the 970 owners 2015/02/08 16:25:25 (permalink)
the 970 remains a good card, but nvidia were wrong to mislead.
 
They sold it as a 4gig card with a 256 bit bus, my view is that is technically incorrect.
 
3.5gig is at 7/8 256 bit speed, 0.5gig is at 1/8 256 bit speed and thats when it works.  Various tests have been done including by that jayz guy showing some games will max out at 3.5 gig, and the games that go over 3.5 gig can stutter pretty badly.
 
To those who say its all overreacting you have to wonder how did people notice in the first place if the performance was normal?
XrayMan
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Re: class action against nvidia for the 970 owners 2015/02/08 16:26:01 (permalink)
 
Temp locking for TOS violations.
 
 
EDIT: Reminder that TOS violations such as Swearing/Foul Language will not be tolerated, and will be dealt with accordingly.
 
Unlocking.
post edited by XrayMan - 2015/02/08 16:38:18

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Re: class action against nvidia for the 970 owners 2015/02/08 19:01:00 (permalink)
chrcoluk
the 970 remains a good card, but nvidia were wrong to mislead.
 
They sold it as a 4gig card with a 256 bit bus, my view is that is technically incorrect.
 
3.5gig is at 7/8 256 bit speed, 0.5gig is at 1/8 256 bit speed and thats when it works.  Various tests have been done including by that jayz guy showing some games will max out at 3.5 gig, and the games that go over 3.5 gig can stutter pretty badly.
 
To those who say its all overreacting you have to wonder how did people notice in the first place if the performance was normal?




Well honestly people did notice. There were reports as early as October on the Nvidia forums and I think November here on the EVGA forums. I have 2 970s in SLI and I've tried to reliably duplicate the issue at 1080 and 1440 and it's been unsuccessful. I have managed to do it at 1440 but it's not always guaranteed and it's no where near as bad as you would think it by reading all the complaints. So that puts us into the 2160p area, which is where the problem rears it's ugly head. In truth it's a very small % of 970 owners that are going to encounter the problem. Keep in mind the problem only shows up in the games that love to eat up VRAM. How many times in the past has a new card or a new game needed a few months to get optimal drivers? Quite often. So naturally people just assumed that it was a driver issue or game issue. That brings us to anandtech admitting they noticed a problem with the card in their testing. They said they noticed something changed in the memory but due to their own incompatibility issues, nvidia releasing new drivers during testing and some of the testing tools not being programmed to the Maxwell architecture, anandtech didn't explore it.
 
I buy the fact that there was a miscommunication between the PR team and the tech team, things like that happen often in all fields of business. What I don't buy is Nvidia didn't notice those false reports for 4 months and only after the benchmark came out that exposed the 970s memory problem did they admit the numbers were incorrect. It's my opinion that Nvidia noticed the stuttering reports early on and knew the memory was cause. At that point they couldn't call up anandtech and say there's a problem with your ROP and L2 Cache numbers. If they had, lightbulbs would have gone off, there would have been retesting of the 970s that would have uncovered the memory architecture difference between the 980 and 970(remember, everyone assumed those parts of the cards were identical). They would have put the 970 to the test to determine what it's limits were which is that it's pretty crippled in VRAM intensive games. Nvidia couldn't afford for that to happen that early in the cards life. Again that's just my opinion to be taken lightly. 
 
In the event that the retesting did happen, not much really would have changed. The 970 is still the best performance for the money. Just don't expect to SLI them and have reliable 4k performance.
post edited by jmike00 - 2015/02/08 19:05:08
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Re: class action against nvidia for the 970 owners 2015/02/08 20:02:10 (permalink)
unpredictabl3
You know after reading all these posts , green team makes me sick period. Quit protecting Nvidia for their downfall, I just bought a gtx 970, how about I did that through my work was after Christmas I went Outta town worked by bag off to buy this (Deleted for Foul Language) Really? PLUS they dumped support for their gtx 285, that was suppose to be my dedicated card for physx? (Deleted for Foul Language) you Nvidia, my reciept  for the 30 day return was last week. I have been with Red team after the fx 5500 I had a x1650xt. I should of stuck with ATI, I am a little hot right now, sick and tired of upgrading every 2 years.
 
Well tell you what fools that are still with this green machine, they have duped me well, this card will only last 2 years max. Heck Cod AW is pushing this card tp 3.2 gigs of vram, I don't have everything maxed out. Unbelieveable first card I bought from Nvidia I get screwed!!! Thanks (Deleted for Foul Language). Oh how much of a blessing for your step up program,(Take a hike)
 
From Canada, Got ripped off 430 bucks only to replace this crap after what? Maybe 1.5 years? How I know this is because of DX12. Just like any upgrade to a new DX format always makes peepz upgrade.
 
I really can't believe what I just bought. Good today, shat by 2016.


Even the 780ti can't push resolutions that the 970 is at least more capable of doing, but not completely of course.

The 285 for PhysX would have helped anyway, so it doesn't matter. It would have slowed the 970 down. That test has been done too often for that to make you angry. The rest I understand.
the_Scarlet_one
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Re: class action against nvidia for the 970 owners 2015/02/08 20:05:56 (permalink)
chosin
Scarlet-Tech
I have installed GeForce experience, just for shadow play, and had games start acting up or crashing. Most notably, Arma 3 and CSGO would just close when I had never had an issue without it installed, and have had none since removing it.

I do not currently have a link, but I definitely won't install it again. I don't like having essentially bloat were on my computer.

Optimizing the settings of your card should be a task you take on since it takes a matter of seconds. Software can't get the setting correct when every single card can and usually will act different.


 
my system pass the specs so does yours. But i get crashes with Samsung magician software running. i use shadow play sometimes. Ive yet to find somewhere that says don't use it. Tech support at nvidia also claim that experience panel is based on my rig standards. That was my point, It says DSR 4k. Not everyone has time to go into game to look at every graphic setting and make a new profile under the control panel. And most dont have the knowledge to change it. Lot of people on here and other places are commenting on our 970 issues. We didn't get the performance that we paid for that's the bottom-line. Period end of story.


GeForce experience says my 760s are far more capable than they really are. Just because garbage software says you can go to the moon doesn't mean it will work.

Turn DSR down to 1440 and you won't see issues.. Or buy a 1440 screen. DSR seems like a joke.. You can push 4k to a 1080p monitor, but just because you want garbage frame rates over fake beauty (that is dsr) doesn't hang your 1080p screen to something magical, it is still only 1080p. Pushing 4k through 1080p is still 1080p.

Also, it's one setting in nvidia control panel when you set global setting, so your argument of going into every game is incorrect unfortunately.

*I will add this. This conversation/thread had gone completely off course in every known way. I won't be responding any more and hopefully the lawyers get a lot of money like they plan to. Sad that none of the end users will see anything from this other than a free game.
post edited by Scarlet-Tech - 2015/02/08 20:55:08
seahawkgfx
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Re: class action against nvidia for the 970 owners 2015/02/09 01:42:11 (permalink)
Come on, DSR is improving the image quality. Less flickering from shaders or textures,  kind of extra AF level, can reduces the need for MSAA and works even on games who do not support MSAA. I played the old Fall-Out New Vegas in DSR @4k in a Full-HD screen and it looks great.
kdarkmoor
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Re: class action against nvidia for the 970 owners 2015/02/09 02:46:11 (permalink)
billygilley1
Hey What about the 760 GTX 4gb card owners?? its says i only have 3.7gb




That last .3 is likely being reserved by windows.

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TrekCZ
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Re: class action against nvidia for the 970 owners 2015/02/09 02:47:16 (permalink)
I would be carefull with lawsuits, because card indeed has 4GB so now only problem is ROP count (and cache?), but some shops had 56ROP in their specifications from beginning.
So everyone should really check their card individually and make sure they can prove false specification. In that case specification was incorrect retailer can refund their card according their good will and their terms and conditions (quality shops in my country refund cards, but if they had correct spec = 56ROPs they usually do not refund).
 
chosin
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Re: class action against nvidia for the 970 owners 2015/02/09 09:12:01 (permalink)
Scarlet-Tech
chosin
Scarlet-Tech
I have installed GeForce experience, just for shadow play, and had games start acting up or crashing. Most notably, Arma 3 and CSGO would just close when I had never had an issue without it installed, and have had none since removing it.

I do not currently have a link, but I definitely won't install it again. I don't like having essentially bloat were on my computer.

Optimizing the settings of your card should be a task you take on since it takes a matter of seconds. Software can't get the setting correct when every single card can and usually will act different.


 
my system pass the specs so does yours. But i get crashes with Samsung magician software running. i use shadow play sometimes. Ive yet to find somewhere that says don't use it. Tech support at nvidia also claim that experience panel is based on my rig standards. That was my point, It says DSR 4k. Not everyone has time to go into game to look at every graphic setting and make a new profile under the control panel. And most dont have the knowledge to change it. Lot of people on here and other places are commenting on our 970 issues. We didn't get the performance that we paid for that's the bottom-line. Period end of story.


GeForce experience says my 760s are far more capable than they really are. Just because garbage software says you can go to the moon doesn't mean it will work.

Turn DSR down to 1440 and you won't see issues.. Or buy a 1440 screen. DSR seems like a joke.. You can push 4k to a 1080p monitor, but just because you want garbage frame rates over fake beauty (that is dsr) doesn't hang your 1080p screen to something magical, it is still only 1080p. Pushing 4k through 1080p is still 1080p.

Also, it's one setting in nvidia control panel when you set global setting, so your argument of going into every game is incorrect unfortunately.

*I will add this. This conversation/thread had gone completely off course in every known way. I won't be responding any more and hopefully the lawyers get a lot of money like they plan to. Sad that none of the end users will see anything from this other than a free game.


 you dont even have a 970. It performs almost the exact same in & on 4k as it does at 1080. Im sorry ive got to argue about the global settings if there magic one button change, they wouldn't made 16+ lines of features to change. DSR its a feature, like cruise control in a car. I turn it on at 70 mph i expect to stay at 70. OR ATTEMPT to stay. Not drop to 55 because of a incline. Not sure whats your complaint is. You should be proud that users that feel they have been deceived in there price range are complaining. Im not asking for handout. Im asking oem's and after market, to care about their customers as much as they do their profits. To clear thing up im sure 50% of the complaints would not exist if they 1. made it 3.5 gb 2. kept the cache all enabled 3. made the statement before they were caught. I for one bought a extra card ( sli ). Thinking that it would fix things. I am currently in the stepup process 970 FTW+. If i known that beforehand most likely wouldnt done it, being that it is 70+$ per card for shipping and handling just to have the stepup that is more than likely going to produce the same results. Ive not own a nvidia product since 8800. I thought new x99 (last intel was conroe) build hey im going to try nvidia because the specs price and ratings were in my budget.

2 Evga For The Waste+ 970 gtHEX'S
ASRock Fatal1ty X99X Killer
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G.SKILL Ripjaws 4 series 16GB (4 x 4GB) DDR4 2400
Intel Core i7-5820K Haswell-E 6-Core
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Crucial M100 512gb game drive
Razor Sabertooth Xbox controller
OS Win 8.1 64bit
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