ATRedline
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Hi, thats me again. Here already was my thread, here it is: http://forums.evga.com/FTW-1080-failure-m2532201.aspx#2532201 So, i understand why my FTW so HOT. There is two troubles, trouble n.1: 1) The GPU chip is bumpy (or uneven, i dont know how to say right), as in attached image, and it isnt contact with the cooling radiator well, also i think what its whe reason of bad overclocking abbility, cause some parts of chip is hotter than sensor show (and its show HOT), cause they dont touch radiator. How such chip was passed QC? And the chip also changed the colour after the few mounts of work 2) The memory chips isnt in contact with thermal pads on thermalplate, as in attached picture shown. I cant take a photo of this, cause its difficult in such place with such macro-things, but i take a photo of unassembled card - you can see, what the VRM parts and one of memory chips is wet of cooling pads, but other memory chips is dry. What can i do with such videocard? I bought it in "Computer Universe" of Germany, but i'm from Russia, can i use my warrianty to change this card to other one?
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the_Scarlet_one
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 05:19:53
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☼ Best Answerby ATRedline 2016/10/25 05:27:54
Did you purchase this new?
Was there thermal material on the core when you removed the cooler?
Can you get closer pictures of the heat spreader plate as well as pictures of the thermal tape on each section to see if there is appropriate impressions?
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Sean1976 
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 05:38:19
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I wouldn't of self diagnosed, especially under warranty. RMA the card if it runs oddly compared to others FTWs.
Intel i5 8600k @5.3ghz with 1.450 Vcore Asus ROG Strix-E GamingZ370 deck Hyper 212 Evo Air After-Cooler Evga 1080 GTX Founder's Edition@ 1987mhz core/5400mhz memory G-Skill TridentX 3600mhz XMP4000mhz (2x8GB RGB) 1x Intel 540 series SSD 480GB 2x Intel 520 series SSD 240GB each(480GB) 2x Intel 535 series SSD 240GB each(480GB) Corsair HX850 Watt Gold Psu Antec Eleven Hundred v2 Carbon Fiber case w/ 9x 120mm fans BenQ XL2420TE 144hz 1ms Lightboost/MotionBlur/ Gaming panel(1080p)TN G15/G9 Logitech gear [URL=http://s1273.photobucket.com/user/SeanJ76/media/8600k%20new%20pics_zps2k125brl.jpg.html] [/URL]
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 08:26:36
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Scarlet-Tech
Did you purchase this new?
Yes, and wait for it for 1.5 months(( Scarlet-Tech
Was there thermal material on the core when you removed the cooler?
Yes, of coarse it was Scarlet-Tech
Can you get closer pictures of the heat spreader plate as well as pictures of the thermal tape on each section to see if there is appropriate impressions?
Its done, in attachments, also, please, watch this videos: https://yadi.sk/d/SEiBc_cIxbZ6T(i dont know, is this site has an english version, if not, then Download button called "Скачать" at the upper-right side)
post edited by ATRedline - 2016/10/25 08:32:48
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 08:29:07
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and more
post edited by ATRedline - 2016/10/25 08:31:34
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 08:32:56
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the last one
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the_Scarlet_one
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 08:50:20
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☄ Helpfulby ATRedline 2016/10/26 14:19:40
With it being a brand new card, I would request an RMA. I am very sorry to see these issues, but something is definitely a little bit off, and EVGA will probably want to take a look and see what happened.
If you have registered your gpu, then use that to contact support and set up a support ticket.
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 09:13:08
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the_Scarlet_one
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 09:16:32
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Hopefully the next card treats you well.
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ksgnow2010
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 09:21:02
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Hrm - kind of makes me (an EVGA fan boy) doubt the claim that each FTW is tested...
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Poliacido
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 09:29:51
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wow this is interesting.... u make me want to check my 1070 FTW too
how you took those photos of the clearence? can i take with my cell phone or you used a good camera witha flash on the back of the card?
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 09:38:03
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Scarlet-Tech
Hopefully the next card treats you well.
Thanks! Poliacido
wow this is interesting.... u make me want to check my 1070 FTW too
how you took those photos of the clearence? can i take with my cell phone or you used a good camera witha flash on the back of the card?
I'm used Sony DSC-WX7, and its hard to take focus, and yep, at the back was flashlight of my cellphone. Why for you need the photos? You can check that with your eyes at the memory case, and at the GPU then remove the thermal paste
post edited by ATRedline - 2016/10/25 10:03:06
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Poliacido
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 10:03:52
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ATRedline
Scarlet-Tech
Hopefully the next card treats you well.
Thatnks!
Poliacido
wow this is interesting.... u make me want to check my 1070 FTW too
how you took those photos of the clearence? can i take with my cell phone or you used a good camera witha flash on the back of the card?
I'm used Sony DSC-WX7, and its hard to take focus, and yep, at the back was flashlight of my cellphone. Why for you need the photos? You can check that with your eyes at the memory case, and at the GPU then remove the thermal paste
ok thanks , i asked because i thought it was hard to see it by eyes and maybe needed a zoom with a camera also could be useful just in case we have those gaps and ppl decide to rma's the cards... some photos could be useful as a proof
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sedropop
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 12:22:48
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ATRedline
Hi, thats me again. Here already was my thread, here it is:
So, i understand why my FTW so HOT. There is two troubles, trouble n.1:
1) The GPU chip is bumpy (or uneven, i dont know how to say right), as in attached image, and it isnt contact with the cooling radiator well, also i think what its whe reason of bad overclocking abbility, cause some parts of chip is hotter than sensor show (and its show HOT), cause they dont touch radiator. How such chip was passed QC? And the chip also changed the colour after the few mounts of work
2) The memory chips isnt in contact with thermal pads on thermalplate, as in attached picture shown. I cant take a photo of this, cause its difficult in such place with such macro-things, but i take a photo of unassembled card - you can see, what the VRM parts and one of memory chips is wet of cooling pads, but other memory chips is dry.
What can i do with such videocard? I bought it in "Computer Universe" of Germany, but i'm from Russia, can i use my warrianty to change this card to other one?
I have same problem with my EVGA GeForce GTX 1080 FTW GAMING ACX 3.0 I found some gap between the Memory and the thermal pad. Well this is disappointing.  
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Poliacido
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 12:45:21
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stupid question:
did you guys check if maybe the screws are not tight nicely??
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ATRedline
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Re: What i supposed to do with my 1080 FTW?
2016/10/25 13:02:20
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Poliacido
stupid question:
did you guys check if maybe the screws are not tight nicely??
You right, its realy stupid question. sedropop
I have same problem with my EVGA GeForce GTX 1080 FTW GAMING ACX 3.0
I found some gap between the Memory and the thermal pad.
Well this is disappointing.
Gap between GPU-core and radiator much more worst( Trouble with the memory pads can be fixed at least(
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EVGA_JacobF
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Re: What i supposed to do with my 1080 FTW?
2016/10/26 13:42:40
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☄ Helpfulby ATRedline 2016/10/26 14:19:26
Thanks, we are investigating this and reaching out to the posters in this thread directly.
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HungryHamster
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Re: What i supposed to do with my 1080 FTW?
2016/10/26 16:36:45
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Another day, another design/manufacturing issue found with the EVGA GTX 1080 FTW... I wonder how many cards have this issue.
post edited by HungryHamster - 2016/10/27 01:46:10
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