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Weird noise coming from brand new PSU

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Plagasx
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2016/02/10 23:52:59 (permalink)
Hey Guys, new G2 owner here!

I have this weird tinkering toy like sound happening. Everything is brand new. Has anyone ever had this? It happens whenever I plug it in and flick the back switch on. Takes about a minute to go away after I switch it off and unplug it...

Here's a video of what I'm talking about: 
 
[VIDEO]https://www.youtube.com/watch?v=OJbGTJuSLdE[/VIDEO]

I'm scared to even turn on my PC while it's making that sound. This is my first time using it.
Any idea??
 
 
post edited by Plagasx - 2016/02/10 23:55:45
#1

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    Vlada011
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    Re: Weird noise coming from brand new PSU 2016/02/11 02:15:48 (permalink)
    Yes, weird clicking noise... you should contact support and send them PSU.
    Maybe nothing happen but that's not normal sound. 

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    Zuhl3156
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    Re: Weird noise coming from brand new PSU 2016/02/11 04:06:02 (permalink)
    No, that's not right. Send it back for RMA replacement.

     
     https://www.heatware.com/u/100032/to
    #3
    rjohnson11
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    Re: Weird noise coming from brand new PSU 2016/02/11 04:26:59 (permalink)
    Are you in Europe, Australia, Asia, or North America?

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    Plagasx
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    Re: Weird noise coming from brand new PSU 2016/02/11 13:06:34 (permalink)
    rjohnson11
    Are you in Europe, Australia, Asia, or North America?




    I'm in North America.
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    BrandonS
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    Re: Weird noise coming from brand new PSU 2016/02/11 13:32:11 (permalink)
    I do apologize for any inconveniences you are having. Please contact our support team directly at  888-881-3842 who are available 24/7 to further assist you with a warranty replacement. If you have any questions or concerns you may also email us at Support@evga.com
    post edited by EVGATech_JamesL - 2016/02/11 20:32:44
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    Plagasx
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    Re: Weird noise coming from brand new PSU 2016/02/11 23:02:00 (permalink)
    Okay, so I just took out the PSU from my system and I tested it using the test connector to see if the fan runs..
     
    It's running fine. Which means the PSU is fine right? Could having wrong cables connected to the PSU cause the problem??
     
     
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    _ParkerM
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    Re: Weird noise coming from brand new PSU 2016/02/11 23:40:43 (permalink)
    Hello Plagasx,
    When the power supply is plugged into the tester, does it still make the clicking noise? 
    Does this noise appear when a specific cable is connected to the motherboard?
     
     
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    Plagasx
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    Re: Weird noise coming from brand new PSU 2016/02/11 23:43:27 (permalink)
    When I plug it in to the tester the PSU runs fine. The fan comes on with no problem.

    I think it's one of my cables. I'm not using the cables that came with the PSU, I'm using sleeved cables.
     
     
    #9
    _ParkerM
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    Re: Weird noise coming from brand new PSU 2016/02/11 23:53:36 (permalink)
    What happens if you use the original cables? I would start at the 24 pin cable. 
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