Helpful ReplyUnable to re-request power link

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Trelor
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2016/10/31 06:58:51 (permalink)
The first time I requested it requested three for me and that was denied, now I am trying to re-request 1 power link and I keep getting an error that I can't request more that 1, which is what I am trying to do.  I already emailed EVGA ~3 days ago and that request was ignored.  Can someone please assist.

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    bcavnaugh
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    Re: Unable to re-request power link 2016/10/31 10:25:35 (permalink)
    You can only request ONE Per Card for a Total of Four.
    How many Cards do you Have?

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    Trelor
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    Re: Unable to re-request power link 2016/10/31 10:36:57 (permalink)
    Yes but I am trying to request one because the first request went as three. I have one card, however now I am unable to re request as I was emailed and told to do



    Heatware: Trelor - I primarily use eBay which is attached to my heatware.
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    EVGATech_ChrisB
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    Re: Unable to re-request power link 2016/10/31 11:28:01 (permalink)
    Dear Trelor,
     
    Thank you for your post and we are working on this.  I will post back as soon as I can confirm that this is updated to assist.



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    EVGATech_ChrisB
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    Re: Unable to re-request power link 2016/10/31 13:27:55 (permalink) ☄ Helpfulby XrayMan 2016/10/31 22:25:04
    Hi,
     
    I received confirmation that you should be able to request this now.  Please let me know if you should need any additional support.  chrisb@evga.com 
     
     



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    Trelor
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    Re: Unable to re-request power link 2016/10/31 15:16:13 (permalink)
    Works now thanks



    Heatware: Trelor - I primarily use eBay which is attached to my heatware.
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    XrayMan
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    Re: Unable to re-request power link 2016/10/31 22:25:00 (permalink)
    Trelor
    Works now thanks



      

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    Marty76
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    Re: Unable to re-request power link 2016/11/06 07:01:09 (permalink)
    Does anyone know when we will be getting this I requested on day one of notice email getting sent out and still no word just said I would get an email for how to pay postage and handling cost but still nothing. I have emailed support about 2-3 times and no answer to them no reply on Facebook or twitter
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    VanishingImage
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    Re: Unable to re-request power link 2016/11/07 04:27:20 (permalink)
    I got an email last night that they will sending notification on how to pay when they are ready to be shipped.

    Ryan 
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    Scarlet-Tech
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    Re: Unable to re-request power link 2016/11/07 06:36:01 (permalink)
    Marty76
    Does anyone know when we will be getting this I requested on day one of notice email getting sent out and still no word just said I would get an email for how to pay postage and handling cost but still nothing. I have emailed support about 2-3 times and no answer to them no reply on Facebook or twitter


    Give it time. They are sending them out, with email notifications, as quickly as possible. Evga has been extremely busy over the last few days, and will be getting these out as time is available.

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