Unable to Submit an RMA request

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Amunication
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2016/11/07 00:59:58 (permalink)
Hello I'm have a problem submitting an RMA request, after clicking submit RMA information I can't go any further because when I click calculate shipping cost it says select a shipping option but there is nothing under shipping options to select and selecting "add signature to my order" doesn't help either.
 
I will include a picture of what I mean.
 
 

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#1

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    Scarlet-Tech
    EVGA Forum Moderator
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    Re: Unable to Submit an RMA request 2016/11/07 06:45:34 (permalink)
    Could you try another browser, or clear you cache and cookies, then try again?

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    #2
    EVGATech_EddieH
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    Re: Unable to Submit an RMA request 2016/11/07 08:30:20 (permalink)
    Hello Amunication,
     
    I just reviewed your account and I do see that you were able to successfully submit your RMA request.  Next step would be to wait until it is approved.  Once approved you will receive a follow up email with further instructions. 
     
    Any further questions or concerns, please feel free to contact us

    _Eddie


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    Amunication
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    Re: Unable to Submit an RMA request 2016/11/07 11:22:39 (permalink)
    Thanks I'll do that, I think maybe the reason it happened was that I had the US selected as my home instead of Australia where I live in the drop down tab in the top right of the page it appears to have worked now
    #4
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