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Ioneyes
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2016/02/14 10:14:29 (permalink)
I am having issues with Ubisoft games I have a EVGA GTX 770 SC. Rainbow Six:siege shuts down my PC after just a few minutes, as far as I can tell the card is not over heating. I tried the Division closed beta and the game would freeze then ctd. I was advised to underclock my card, is this a solution? I can play any other game for as long as I want, with no issues.
#1

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    Ioneyes
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    Re: Ubisoft Games 2016/02/14 16:41:13 (permalink)
    Hi thank you for the reply.
    Rainbow six siege and The Division Beta are the only Ubisoft games I have, and the only games I have problems with. I can play any other games without having to adjust anything. for example bf4, cod black ops 3, cod advanced warfare, world of warships. Elite Dangerous. I can play all of those games for as long as I want with no issues at all. I tried the debug mode but it is grayed out, I can not use debug, I do not know why. I have a SC card
    post edited by Ioneyes - 2016/02/14 17:00:00
    #2
    Ioneyes
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    Re: Ubisoft Games 2016/02/15 11:13:08 (permalink)
    I followed your instructions but debug mode is still grayed out. here is my Video system report.
     
    Operating System: Windows 10 Pro, 64-bit
    DirectX version: 12.0
    GPU processor: GeForce GTX 770
    Driver version: 361.91
    Direct3D API version: 12
    Direct3D feature level: 11_0
    CUDA Cores: 1536
    Core clock: 1110 MHz
    Memory data rate: 7010 MHz
    Memory interface: 256-bit
    Memory bandwidth: 224.32 GB/s
    Total available graphics memory: 6092 MB
    Dedicated video memory: 2048 MB GDDR5
    System video memory: 0 MB
    Shared system memory: 4044 MB
    Video BIOS version: 80.04.EB.00.70
    IRQ: Not used
    Bus: PCI Express x16 Gen2
    Device ID: 10DE 1184 27763842
    Part Number: 2005 0000
    [Components]
    NvGFTrayPluginr.dll 2.9.1.35 NVIDIA GeForce Experience
    NvGFTrayPlugin.dll 2.9.1.35 NVIDIA GeForce Experience
    nvui.dll 8.17.13.6191 NVIDIA User Experience Driver Component
    nvxdsync.exe 8.17.13.6191 NVIDIA User Experience Driver Component
    nvxdplcy.dll 8.17.13.6191 NVIDIA User Experience Driver Component
    nvxdbat.dll 8.17.13.6191 NVIDIA User Experience Driver Component
    nvxdapix.dll 8.17.13.6191 NVIDIA User Experience Driver Component
    NVCPL.DLL 8.17.13.6191 NVIDIA User Experience Driver Component
    nvCplUIR.dll 8.1.820.0 NVIDIA Control Panel
    nvCplUI.exe 8.1.820.0 NVIDIA Control Panel
    nvWSSR.dll 6.14.13.6191 NVIDIA Workstation Server
    nvWSS.dll 6.14.13.6191 NVIDIA Workstation Server
    nvViTvSR.dll 6.14.13.6191 NVIDIA Video Server
    nvViTvS.dll 6.14.13.6191 NVIDIA Video Server
    nvLicensingS.dll 6.14.13.6191 NVIDIA Licensing Server
    nvDispSR.dll 6.14.13.6191 NVIDIA Display Server
    NVMCTRAY.DLL 8.17.13.6191 NVIDIA Media Center Library
    nvDispS.dll 6.14.13.6191 NVIDIA Display Server
    PhysX 09.15.0428 NVIDIA PhysX
    NVCUDA.DLL 6.14.13.6191 NVIDIA CUDA 8.0.10 driver
    nvGameSR.dll 6.14.13.6191 NVIDIA 3D Settings Server
    nvGameS.dll 6.14.13.6191 NVIDIA 3D Settings Server
    #3
    Sajin
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    Re: Ubisoft Games 2016/02/15 17:06:50 (permalink)
    What are your full system specs?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #4
    Ioneyes
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    Re: Ubisoft Games 2016/02/15 19:12:39 (permalink)
    OS Name Microsoft Windows 10 Pro
    Version 10.0.10586 Build 10586
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name DAVE-PC
    System Manufacturer To be filled by O.E.M.
    System Model To be filled by O.E.M.
    System Type x64-based PC
    System SKU SKU
    Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 2006, 2013-10-01
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Desktop
    Secure Boot State Unsupported
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale Canada
    Hardware Abstraction Layer Version = "10.0.10586.0"
    Username Dave-PC\Dave
    Time Zone Mountain Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.90 GB
    Available Physical Memory 5.51 GB
    Total Virtual Memory 9.15 GB
    Available Virtual Memory 6.08 GB
    Page File Space 1.25 GB
    Page File C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualisation Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes
    #5
    Sajin
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    Re: Ubisoft Games 2016/02/15 19:29:59 (permalink)
    What make/model of psu are you using & how old is it? Have you tried underclocking your card to reference 770 speeds yet?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #6
    Ioneyes
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    Re: Ubisoft Games 2016/02/15 23:46:45 (permalink)
     Thermaltake 850W Tough power Grand 80+ Gold power supply. New in 2014. I have not tried to underclock yet I am not sure how to do it. Nvidea debug mode is greyed out. I can use EVGA_PrecisionX_16_v5.3.10 if You can tell me what settings I have to change and what the speeds are.
    #7
    Sajin
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    Re: Ubisoft Games 2016/02/16 11:21:40 (permalink)
    Try setting the core & memory to -105 each.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    Ioneyes
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    Re: Ubisoft Games 2016/02/18 10:05:36 (permalink)
    Hi I am in the processes of doing some comparisons on both settings, out of box and underclocking I will send the screenshots when I am done. I have been playing the game with the new nvidea drivers 15/2/2016 v 361.91 and the game seems to run fine now, so it is possible the new drivers have fixed the issue without having to underclock. I will post in a few days and update this.
    post edited by Ioneyes - 2016/02/18 12:13:45
    #9
    Ioneyes
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    Re: Ubisoft Games 2016/02/19 20:18:05 (permalink)
    I played the Division open beta today, and I had to underclock the card or the game froze and CTD. The same problem they had in closed beta.
    #10
    Sajin
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    Re: Ubisoft Games 2016/02/19 22:29:55 (permalink)
    Time to make a choice... 
     
    #1 Run the card in debug mode on games that cause the problem.
     
    #2 RMA the card.
     
    I would personally rma the card myself. The card should work on all games without having to underclock it.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #11
    Ioneyes
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    Re: Ubisoft Games 2016/02/19 22:53:21 (permalink)
     Thank you for your assistance. I will RMA it.
    #12
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