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Torq x3 Optical freezes in BIOS

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FranklinBR
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2016/01/24 17:03:56 (permalink)
Good evening,
I am facing a problem with this mice. When i access the bios, any action, such as clicking or move the wheel (except move the arrow) makes the bios freeze. I need to restart the PC through the physical button. I tested other USB mices, and had no problems.
My board is a Asus Z97-PRO.
Can anyone help me, or this problem needs a RMA
Thanks.
#1

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    _JoseR
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    Re: Torq x3 Optical freezes in BIOS 2016/02/09 08:42:29 (permalink)
    Hi FranklinBR and welcome to the forums. This post has been up for a while not sure if you got this sorted out but did you do other testing such as test the mouse on a different system?

     
     
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    NO_sauce
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    Re: Torq x3 Optical freezes in BIOS 2016/02/09 09:02:34 (permalink)
    BIOS update can fix this problem with some ASUS BIOS. There also might be an option for enabling USB mice, I know you have had it work with others but its still worth a shot looking for the setting.

    If you have a moment, please rate my service  Agent: Joseph L
    #3
    FranklinBR
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    Re: Torq x3 Optical freezes in BIOS 2016/02/10 13:01:37 (permalink)
    EVGATech_JoseR
    Hi FranklinBR and welcome to the forums. This post has been up for a while not sure if you got this sorted out but did you do other testing such as test the mouse on a different system?


    Hi Jose,
    Unfortunately I could not solve the problem. Sent back to the store to RMA. Now is wait.
    Thanks
    #4
    FranklinBR
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    Re: Torq x3 Optical freezes in BIOS 2016/02/10 13:12:48 (permalink)
    NO_sauce
    BIOS update can fix this problem with some ASUS BIOS. There also might be an option for enabling USB mice, I know you have had it work with others but its still worth a shot looking for the setting.


    It was the latest bios. Even so, I installed the bios again, cleared the CMOS memory, but the problem continued. I sent the mice to RMA
    #5
    Cool GTX
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    Re: Torq x3 Optical freezes in BIOS 2016/02/10 14:01:26 (permalink)
    test

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    Cool GTX
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    Re: Torq x3 Optical freezes in BIOS 2016/02/10 14:02:27 (permalink)
    Did you use the USB 3 or USB 2 port ?
     
     
     

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    FranklinBR
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    Re: Torq x3 Optical freezes in BIOS 2016/02/10 18:09:31 (permalink)
    Cool GTX
    Did you use the USB 3 or USB 2 port ?
     
     
     


    2.0 and 3.0, all usb ports of the board.
    #8
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