Mardel
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Re: Torq mx5 scrolling issue
2016/06/03 10:02:56
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Hello Is anybody from EVGATech going to slove this problem?!?! I have exacly same issue that scrolling mouse wheel down works very bad - 2 lines down then 1-2 lines up. Changing to 1-line scroll do not help, no settings can fix it. Can we get some firmware update to fix it? Can it be fixed mechanically? EVGA please answer cause I like this mouse but I'm going return it if I don't get answer in reasonable time. update: my OS is windows 7 and mouse X5L
post edited by Mardel - 2016/06/03 10:09:53
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dwoodward
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Re: Torq mx5 scrolling issue
2016/06/07 13:41:40
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Hi EVGA. Long time no see.
Anyhow, I just bought the Torq X3L locally as my work mouse died this morning and I don't really need anything elaborate. I was curious about the EVGA mouse line and possibly ordering a X10 Carbon as a new replacement for my aging G9x that I'm still using at home for gaming. Little disappointed that I am having the issues described in this thread right out of the box, and even further disappointed to see so many people with the same issues in a thread started almost 11 months ago. I downloaded the latest firmware update hoping it would fix it, but it has not. Needless to say, I'm not very impressed and think i'll skip the X10 Carbon for my next gaming mouse for at home.
Sadly, i'll be returning this mouse after work for a refund. I use AutoCAD for work and the scrolling issue makes panning around my drawings an absolute nightmare. It's frustrating but will at least get me thru the day for now.
Sad day indeed.
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v0idnull
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Re: Torq mx5 scrolling issue
2016/06/15 09:43:17
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This bug went away on its own for me, AGAIN.
It comes and goes randomly on its own for no reason. Extremely annoying. It pains me to say that I won't buy another EVGA mouse anymore when this one breaks.
sigh. so hard to find a mouse with good sensor for left hand usage.
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Irissh
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Re: Torq mx5 scrolling issue
2016/07/02 21:40:59
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i had the same problem but i think i found the solution, i have a brand new out of the box x3, i was move the rubber grip on the wheel after reading someone used can air on theirs. after moving it all the way around of the wheel. it now scrolls fine, try it and see if im right please.
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cetin
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Re: Torq mx5 scrolling issue
2016/08/27 10:40:31
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i send my x5 to rma, and they replace it new one. there is no problem on my new x5. problem is not because of software (i didnt install mouse app again, i use my ex mouse profile file) or rubber. i recommend if you have the same problem, send your mouse to rma.
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FishAtNight
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Re: Torq mx5 scrolling issue
2016/09/02 12:29:13
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Hello EVGA. Im from Russia and i have same scrolling bug.
I hate this scrolling issue.
What i need to do to RMA my EVGA torq x5 ?
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Yuval328
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Re: Torq mx5 scrolling issue
2016/09/05 11:04:22
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I had the same problem and I sent My mouse to RMA, they sent me back a new one the work perfectly but after couple of monthes it's back again. I don't know whay EVGA keep selling this mouse if it is ruind without fixing enithing.. I wont my money back!
post edited by Yuval328 - 2016/09/05 13:22:12
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v0idnull
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Re: Torq mx5 scrolling issue
2016/09/09 12:02:56
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Damn... I thought they fixed it with a new batch reading the previous RMA post.....
My wheel doesn't really do this now, but sometimes when I scroll it just 1 click while browsing a website, the page doesn't move at all. It's like that 1 click movement never happened.
This wheel is definitively the worst I have ever used. Extremely unstable very annoying. It just decides on its own when it wants to work or not.
I'm considering finally RMA this mouse....
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mr moff
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Re: Torq mx5 scrolling issue
2016/09/18 17:03:50
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I'm having the same issue with my X5. When I scroll up it sometimes scrolls down instead.
Shame as I really like this mouse.
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MViper
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Re: Torq mx5 scrolling issue
2016/10/09 09:39:42
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Same here. Recevied couple of days ago via amazon. Plugged it in today and.. scroll wheel is a disaster. Skipping and scrolling up when it supposed to scroll down.
Still no solution??
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mark3264
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Re: Torq mx5 scrolling issue
2016/10/11 10:33:06
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I bought my X5 mouse with a promo when buying an EVGA power supply. It had the scroll issue right away but since I didn't really need it, took a long time to RMA it. Did that a couple weeks ago. Replacement has the scroll issue and was able to reproduce it right away. Had a firmware update available and still did it after that update. Got a new replacement right away and immediately noticed the scroll issue. I'm not even going to bother now. I'll stick with mice that are....logical tech.....  Still, disappointing we aren't even getting updates here when we were at the beginning. They said the issue had been reproduced but then.....nothing.
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