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Thermal Pads Shipped on Nov. 2nd and still not here after a month

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darksouls
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2016/12/01 23:11:07 (permalink)
As title says, still w8ing on them pads
 
status page says items shipped Nov. 2nd 30 days later still nothing 
 
 
post edited by darksouls - 2016/12/01 23:14:24

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#1

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    pcmaster00
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/01 23:24:39 (permalink)
    darksouls,
     
    Sorry to hear about the shipping delays.  I've asked EVGA Support to look into your case.  They should be contacting you shortly.

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    #2
    specialservice
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 06:34:39 (permalink)
    I have the same Issue, pads shipped Nov. 2 nothing received yet?

    Fold On!
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    #3
    Yachtor
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 07:34:35 (permalink)
    I have the same issue as well, pads shipped Nov, 2 nothing received yet.

    #4
    clone
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 09:21:36 (permalink)
    Got mine today ,after almost a month waiting.thx EVGA.

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    #5
    ZachPL
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 10:10:32 (permalink)
    Yeah, I still haven't received mine that shipped the 2nd, checked mail today was not there.
    #6
    ricson
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 10:43:40 (permalink)
    Same here also..ship date nov 2nd....must be coming via horseback.
     
    #7
    EddieH
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 12:28:26 (permalink)
    I am sorry to hear that you all have not received your thermal mod kits yet.  To assist you, I've done the following: 
    @darksouls,  I've submitted a new request for 2 x thermal mod kits to be sent out.
    @specialservice, I've also submitted a new request for 1 x thermal mod kit.
    @Yachtor, I've submitted a new request for 1 x thermal mod kit for you.
    @ZachPL, I've submitted a new request for 1 x thermal mod kit for you.
    @ricson,  I've also submitted a new request for 1 x thermal mod kit for you.
     
    Those I've mentioned, request have been submitted.  Anyone else that has not received their thermal mod kit, please contact webmaster@evga.com to let us know and we can resubmit a new request for you if needed.  Again, please do not post your request here to avoid any further delay or confusion, the best thing would be to email us directly. 
     
    Any questions, please feel free to PM me directly.
    _Eddie
    #8
    ricson
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 13:49:41 (permalink)
    Much appreciated Eddie, Thanks
    #9
    RKarov
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 16:05:50 (permalink)
    I am in the same boat, I called EVGA last week and they said it probably got lost in the mail and were going to ship me another package, still waiting. >:(
    #10
    dexters
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 17:16:51 (permalink)
    Don't forget there was thing thing called Black Friday a few weeks ago that probably added a ****ton of volume.  

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    #11
    alphabr1vo
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 17:25:14 (permalink)
    Add me to the list of people who were notified that EVGA sent thermal pads on November 2nd.  I never received them, so I contacted EVGA support on November 22nd.  The EVGA rep said to verify that my shipping address was correct, and that, "they should arrive in 1 to 2 weeks via USPS.  We generally do not have shipping information for the thermal pads." 
     
    No pads yet, but it has only been ten days since the "reshipment" was supposed to have occurred.
    #12
    saviorx
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 18:48:52 (permalink)
    I think i signed up around the end of Oct. Holy crap. Nothing. I'm in cali too. -_-
    Sent an email. 
    post edited by saviorx - 2016/12/02 18:58:01

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    #13
    dustinr26
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 19:05:31 (permalink)
    Same also for me too. crazy we had another thread on same issue too with lots of us 11/2/16 shipping an nothing yet

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    #14
    pcmaster00
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/02 19:47:31 (permalink)
    Eddie may have addressed the questions for the those who posted previously, but any one else who is still missing there thermal pads, please contact EVGA via one of the methods at http://www.evga.com/about/contactus/

    EVGA!!! TAKE CARE OF MY MATES!!!!   Heatware
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    #15
    specialservice
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/03 15:02:18 (permalink)
    Thank you for the support Eddie!  Evga cares about customer service, no matter the issue they make things "right".

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    #16
    CoriolisAffectment
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/03 15:31:30 (permalink)
    Email sent to posted address.  Have been waiting since 11/02.

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    #17
    jbgrobler
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/03 17:25:53 (permalink)
    Same boat. Mailed as requested.

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    #18
    Rongolb
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/04 02:55:12 (permalink)
    still no pads.. 
    pads shipped from end of October
    #19
    rjohnson11
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/04 03:09:41 (permalink)
    Rongolb
    still no pads.. 
    pads shipped from end of October


    As previously mentioned contact EVGA here: http://www.evga.com/about/contactus/

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    #20
    super_newbie_pro
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/04 11:13:07 (permalink)
    Same also for me too. :/
    #21
    bitxan
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/04 11:57:04 (permalink)

    Hi, I'm still the same, I have not received anything for my 1080 classified .....
    #22
    ricson
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    Re: Thermal Pads Shipped on Nov. 2nd and still not here after a month 2016/12/10 14:59:22 (permalink)
    Thanks again for the help Eddie, I received the pads today and have installed them on my 1080 FTW DT. temps look good and installation was fairly straight forward.
    Rick
    #23
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