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Technical Difficulties with X99 Classified and RAM compatability

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Nevelli
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2014/12/26 14:36:26 (permalink)
Hi all,
 
I recently purchased the board and, what I presumed is, compatible memory
 
EVGA X99 Classified (151-HE-E999-KR)
G.SKILL Ripjaws 4 series 32GB (4 x 8GB) (F4-2800C16Q-32GRK)
 
However, when I checked the compatibility list , I noticed that my purchase is not on that list.
 
I've been having some seemingly random hard freezes, where my machine is completely unresponsive and requires a hard reboot. At firs, t I thought it was a faulty memory module. However, I am wondering if this may be the potential cause.
#1

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    GTXJackBauer
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 15:27:44 (permalink)
    If your Ram isn't on the compatibility list than that's why you're having issues unfortunately.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #2
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 15:31:27 (permalink)
    So what's my best bet? Return the product and buy something else or wait for an update which will address the issue?
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    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 16:37:33 (permalink)
    Nevelli
    So what's my best bet? Return the product and buy something else or wait for an update which will address the issue?


    Set voltage, primary timings, and frequency in manual mode if haven't already.  Try turning the cstates off to see if that'll work for now (in cpu options).  Also set power options to performance mode in OS.  You could also try bumping the voltage a small amount on dimms, ring, or vcore (+0.025v is plenty safe on either one).  Usually a freeze happens when the voltage is too low, but fairly close on memory or ring.  I'm willing to bet your system only freezes during downclocking for power savings.
    post edited by Boxlid - 2014/12/26 16:40:04


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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 16:42:42 (permalink)
    Boxlid
    Nevelli
    So what's my best bet? Return the product and buy something else or wait for an update which will address the issue?


    Set voltage, primary timings, and frequency in manual mode if haven't already.  Try turning the cstates off to see if that'll work for now (in cpu options).  Also set power options to performance mode in OS.  You could also try bumping the voltage a small amount on dimms, ring, or vcore (+0.025v is plenty safe on either one).  Usually a freeze happens when the voltage is too low, but fairly close on memory or ring.  I'm willing to bet your system only freezes during downclocking for power savings.




    Honestly, I have only a marginal understanding of what you just wrote. Could you be a bit more specific/explicit?
    #5
    GTXJackBauer
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 16:43:12 (permalink)
    Box his Ram isn't in the compatibility list unless you're instructing him to somehow bypass it all and possibly work till an update.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 16:44:00 (permalink)
    On another note,
     
    Memtest is producing errors.
     
    #7
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 16:53:26 (permalink)
    First go to memory tab, and set to manual mode.  Second, set your memory frequency, and then check the target number that appears below the setting to make sure it's what you intended.  On the package you'll see 15-15-15-35 or similar, which will be the first numbers to set for primary timings, and also your minimum voltage for rated frequency.  You must make sure those are correct, will be top numbers in the primary timings section.  Leave the rest of the timings on auto.  The voltage works similar to frequency, set your number and check the actual that appears in the box to the left upon rebooting.  There is a bios guide stickied at top, you'll see what I mean when looking at pictures and your bios. 


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    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:17:26 (permalink)
    ^Forgot, for cstates go to the advanced tab (to the right of memory), and go in cpu options.  You'll want to turn it off if the manual memory settings still give freezes.  Save and go into OS now, and then control panel and power options.  Click the arrow for the performance mode to show up along with balanced and power saver.  Set to performance mode so your system doesn't downclock.
     
    Nevelli
    On another note,
     
    Memtest is producing errors.
     


    That is normal if the timings or voltage isn't set right.
     
     


    #9
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:21:15 (permalink)
    Boxlid
    First go to memory tab, and set to manual mode.  Second, set your memory frequency, and then check the target number that appears below the setting to make sure it's what you intended.  On the package you'll see 15-15-15-35 or similar, which will be the first numbers to set for primary timings, and also your minimum voltage for rated frequency.  You must make sure those are correct, will be top numbers in the primary timings section.  Leave the rest of the timings on auto.  The voltage works similar to frequency, set your number and check the actual that appears in the box to the left upon rebooting.  There is a bios guide stickied at top, you'll see what I mean when looking at pictures and your bios. 




    My memory frequency is not on the list, I assume I select the closest lower frequency for now?
    #10
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:32:08 (permalink)
    Which frequency?  ~2800 - ~3200 require a 125 bclk to be set back in the first overclock tab.  You'll want to make sure your cpu frequency stays at stock after this change, this is what the multipliers use to achieve all of your frequencies on cpu, memory, and ring (cache).  Its easy, just make sure to double check those targets.  When you use 125, you'll need to set near 2400 on the memory for the target of 3000 to appear.  Go back to each tab to make sure your cpu or memory didn't change, the memory going from auto/xmp to manual will reset the cpu multipliers.  It's a bit to absorb at once but you'll see how it works very quickly when in there.
    post edited by Boxlid - 2014/12/26 17:35:15


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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:40:58 (permalink)
    I'm a little lost, I set the BCLK Frequency o 125 but now my target cpu frequncy is at 4500. How do I bring it down?
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    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:45:35 (permalink)
    Nevelli
    I'm a little lost, I set the BCLK Frequency o 125 but now my target cpu frequncy is at 4500. How do I bring it down?


    Just lower your top core0 multiplier, the rest will follow suit.  Sometimes the ring will show same as core, so always just click anywhere on it to make sure it's refreshed and showing right frequency (bug I noticed that happens sometimes, but no big deal).


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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:46:55 (permalink)
    Ok, I set the memory frequency now to 2200 so target became 2750 and I set the voltage to 1.2 and adjusted the first 4 values for the timings to match that of the memory (16-16-16-36).
     
    Further, I decreased the multipliers on the CPU (i7-5820K) to 27 so the target frequency went back down to 3375. 
     
    #14
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 17:48:07 (permalink)
    Boxlid
    Nevelli
    I'm a little lost, I set the BCLK Frequency o 125 but now my target cpu frequncy is at 4500. How do I bring it down?


    Just lower your top core0 multiplier, the rest will follow suit.  Sometimes the ring will show same as core, so always just click anywhere on it to make sure it's refreshed and showing right frequency (bug I noticed that happens sometimes, but no big deal).



    RING is still on auto. Should I change that?
    #15
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 18:01:16 (permalink)
    Nevelli

    RING is still on auto. Should I change that?




     
    Best to make sure it's stock manually, can't remember if the 125 and auto play nice together.


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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 18:02:05 (permalink)
    Well, what is "stock" for this item?
    #17
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 18:15:28 (permalink)
    Go with 24 ring multiplier and auto voltage to start if using 125 bclk.  24x125=3000mhz, which should be good starting point.


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    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 20:10:00 (permalink)
    Great, no problems so far.
     
    Going to run memtest again shortly just to make sure everything is ok. I was all set to return the RAM and buy another set from the compatibility list, I even have an RMA number already but I might just stick it out with this set and hopefully the next update includes my ram.
     
    THANK YOU SO MUCH!!!
    #19
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/26 20:59:56 (permalink)
    Nevelli
    Great, no problems so far.
     
    Going to run memtest again shortly just to make sure everything is ok. I was all set to return the RAM and buy another set from the compatibility list, I even have an RMA number already but I might just stick it out with this set and hopefully the next update includes my ram.
     
    THANK YOU SO MUCH!!!


    GSkill has been solid for most of us with ddr4, think you made a good choice, just needs a little adjusting to the new home 


    #20
    Vlada011
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 00:36:47 (permalink)
    I saw on techpowerup text about
    EVGA X99 Motherboards and GSkill DDR4 RAM offer Top Performance and maybe best compatibility.
     
    http://www.techpowerup.com/208149/evga-x99-motherboards-and-g-skill-memory-offer-top-compatibility.html
     
    That mean probably is best way to customers concentrate on 250-300$ worth kits 4X4GB 2666-2800MHz...
    or who want little more expensive 3000MHz. I think 2800MHz enough and
    3000MHz is very small difference in speed for 120$ more. Latency are usually C15 or C16.
    Faster memory include numbers as 16 and 18 and than you never know where is improvement, lower latency or higher speed.
     
    This is maybe best and most interesting GSkill kit
    http://www.newegg.com/Product/Product.aspx?Item=N82E16820231800
    Even Black color fit nice with X99 Classified or X99 FTW and it's not too much expensive.
     
     
    post edited by Vlada011 - 2014/12/27 00:41:32

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #21
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 05:24:44 (permalink)
    Ok, so memtest came back 100% good after 9 hours and 36 tests.
     
    However, after rebooting the computer from the memtest it went straight to bios and keeps going there without my input. It doesn't want to start booting the OS. I don't know what's going on.
    #22
    the_Scarlet_one
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 06:20:44 (permalink)
    I sent my board back for Memory slot issues.  Slot one would not function at all.  If there was a RAM stick in it, the board would not post properly.  The QVL is ONLY the list of ram modules that EVGA tested with the motherboard.  Just because a RAM company isn't featured on the QVL doesn't mean it is going to have issues, it simply means that they may not have had the DIMMs to test on the motherboard.  My RAM is on the QVL and didn't work with the Micro.  I have the same RAM in the ASUS RVE and it is overclocked to 2666 with tight timings compared to the stock settings/xmp.  
     
    Your motherboard may be the issue, or even the CPU IMC.  Don't think that just because your RAM isn't on the QVL, that this is a RAM specific issue.
    #23
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 06:24:06 (permalink)
    Scarlet-Tech
    I sent my board back for Memory slot issues.  Slot one would not function at all.  If there was a RAM stick in it, the board would not post properly.  The QVL is ONLY the list of ram modules that EVGA tested with the motherboard.  Just because a RAM company isn't featured on the QVL doesn't mean it is going to have issues, it simply means that they may not have had the DIMMs to test on the motherboard.  My RAM is on the QVL and didn't work with the Micro.  I have the same RAM in the ASUS RVE and it is overclocked to 2666 with tight timings compared to the stock settings/xmp.  
     
    Your motherboard may be the issue, or even the CPU IMC.  Don't think that just because your RAM isn't on the QVL, that this is a RAM specific issue.




    Thank you for your input, however, it has already been shown that adjusting the bios settings has solved my particular problem.
    #24
    the_Scarlet_one
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 06:26:40 (permalink)
    The bios fixed mine for a few days, so hopefully yours stays corrected.
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    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 14:54:11 (permalink)
    Nevelli
    Scarlet-Tech
    I sent my board back for Memory slot issues.  Slot one would not function at all.  If there was a RAM stick in it, the board would not post properly.  The QVL is ONLY the list of ram modules that EVGA tested with the motherboard.  Just because a RAM company isn't featured on the QVL doesn't mean it is going to have issues, it simply means that they may not have had the DIMMs to test on the motherboard.  My RAM is on the QVL and didn't work with the Micro.  I have the same RAM in the ASUS RVE and it is overclocked to 2666 with tight timings compared to the stock settings/xmp.  
     
    Your motherboard may be the issue, or even the CPU IMC.  Don't think that just because your RAM isn't on the QVL, that this is a RAM specific issue.




    Thank you for your input, however, it has already been shown that adjusting the bios settings has solved my particular problem.

    check boot settings. First set device list, then go to disk order in the bbs menu below


    #26
    Nevelli
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 14:56:15 (permalink)
    Boxlid
    Nevelli
    Scarlet-Tech
    I sent my board back for Memory slot issues.  Slot one would not function at all.  If there was a RAM stick in it, the board would not post properly.  The QVL is ONLY the list of ram modules that EVGA tested with the motherboard.  Just because a RAM company isn't featured on the QVL doesn't mean it is going to have issues, it simply means that they may not have had the DIMMs to test on the motherboard.  My RAM is on the QVL and didn't work with the Micro.  I have the same RAM in the ASUS RVE and it is overclocked to 2666 with tight timings compared to the stock settings/xmp.  
     
    Your motherboard may be the issue, or even the CPU IMC.  Don't think that just because your RAM isn't on the QVL, that this is a RAM specific issue.




    Thank you for your input, however, it has already been shown that adjusting the bios settings has solved my particular problem.

    check boot settings. First set device list, then go to disk order in the bbs menu below



    Thanks, I fixed the boot issue a few minutes after I made the post. I wasn't fully awake yet, a bit of a derp moment.
    #27
    Boxlid
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    Re: Technical Difficulties with X99 Classified and RAM compatability 2014/12/27 15:12:05 (permalink)
    It happens 😃


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