Still "Awaiting Shipment" since 10/25/16

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diegopl2
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2016/11/16 13:42:34 (permalink)
Hi all!
 
Two month ago I bought an EVGA GTX 1080 FTW and an EVGA GTX 1070 FTW. I spent about 1200€ on what were suppposed to be a high-end graphic cards, and finally I find that VRM are no properly cooled and THERE ARE SEVERAL GAPS BETWEEN MY VRAM CHIPS AND ITS THERMAL PADS.
 
As EVGA said before I guess the correct instalation of thermal pads for VRAM chips are also optional and is within specifications...
 
After shock I decided to request the thermal pads mod on 10/25/16. The status of the shipment is "awaiting shipment" from the day I requested it. Could somebody tell me if there's something wrong with my shipment?  Are we european customers second class customers? It's embarrasing!
 
If I had the posibility of getting a full refund I would no doubt on getting it. I will never buy again an EVGA graphic card, since they have not turned out to be high-end graphic cards 
post edited by diegopl2 - 2016/11/17 08:53:10

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#1

3 Replies Related Threads
    EVGATech_RobertS
    EVGA Tech Support
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    Re: Still "Awaiting Shipment" since 10/25/16 2016/11/16 14:16:18 (permalink)
    Hello diegopl2,
    We do apologize for the inconvenience with the delay in sending these out to our customers as there is a very large number of requests being processed at the moment.  We do appreciate your patience in this matter and we can assure you that you will receive the thermal pads.  We thank you for being an EVGA customer and if there is anything at all we can assist you with please do not hesitate to contact us.
     
    #2
    Luta Wicasa
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    Re: Still "Awaiting Shipment" since 10/25/16 2016/11/16 14:33:02 (permalink)
    Many in EU have been receiving their mod kits while still showing as awaiting.
    Country specific postal systems could well play a roll
    #3
    diegopl2
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    Re: Still "Awaiting Shipment" since 10/25/16 2016/11/17 08:49:28 (permalink)

    Okay, I'll keep waiting then. I hope not to create mallows
    #4
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