Would anyone know how long it typically takes for EVGA to ship out the step-up card after they received  yours? Debating if I want to ship my card in this week (likely tomorrow) or wait until after the 3-day weekend. I would imagine it would only take a day for them to receive my card as I live less than 100 miles from the RMA Department.

It only took 3-4 days it didn't take long at all I recieved mine yestetday I'm completely satisfied with Evga professionlism and customer service , thx Evga

SinXsuN
I chose ground shipping also , once it was recieved it shipped literally that same day

Wow that's fast, mine was recieved yesterday. Didn't hear anything from EVGA yet. Some confirmation that it was recieved and everything is good with the card would be nice. I had ups package it for me so hopefully it wasn't damaged or anything in transit.

SinXsuN
No your probably fine yeah Evga didn't skip a beat it worked the way they said it would, but to my suprize it was even faster than I thought , man I hooked up my 1080 last night and it surpassed all my expectation your gonna be so glad you got it. I haven't even overclocked the card yet and it plays all my games max setting looks amazing runs great

Yeah my only concern is I'll be out of town for a few days for the holiday weekend. Was hoping to have it in hand Friday so I paid the extra for next day air. Oh well I'll get it when I get it. First world problems, especially when people are still struggling to find a 1080.

Yeah I got 1 upgraded by Evga and I was lucky to find the 2nd one, I had to buy a combo deal which included a Gtx 1080 FE and cheaper razor mouse for $734.00 on new egg I didn't need or want the mouse but oh well 😃

McShoeless
 
Definitely, I'm curious about how long it takes from EVGA receiving the old card to actually shipping out the new one. Did you get any confirmation from EVGA that your card was received? Only reason I know they received mine is because I was tracking it on UPS. 

I never received a notification that they received it.  I just watched the UPS tracking number I used to ship it and then when it said delivered, started watching the step-up page on my product on EVGA's site.  I noticed it update there last night.
 
About an hour ago I received a UPS notification with a delivery date of July 5.  With the holiday, that's about right for UPS ground.  The EVGA part number on the UPS notice says 08G-P4-6180-KR
 which is right for the expected FE part. 
 
In case you're wondering, I chose the FE specifically for water cooling purposes.

Stacked_Alien
Does anybody know if you can hand deliver you Step-Up card? I only live 13 miles from their headquarters and drive by at least once a week in my travels. 
Prolly wishful thinking on my part. 

Found it.. it's on the step 5 of 5 email (the one where they give you the shipping instructions:
 
EVGA does not offer DROP-OFF or WILL CALL services for any RMA.
 
If you're that close, I'd actually recommend just shipping it US mail from the post office.  It'll cost a lot less and will almost certainly be delivered within 48 hours.

planetes1973

McShoeless
 
Definitely, I'm curious about how long it takes from EVGA receiving the old card to actually shipping out the new one. Did you get any confirmation from EVGA that your card was received? Only reason I know they received mine is because I was tracking it on UPS. 

I never received a notification that they received it.  I just watched the UPS tracking number I used to ship it and then when it said delivered, started watching the step-up page on my product on EVGA's site.  I noticed it update there last night.
 
About an hour ago I received a UPS notification with a delivery date of July 5.  With the holiday, that's about right for UPS ground.  The EVGA part number on the UPS notice says 08G-P4-6180-KR
which is right for the expected FE part. 
 
In case you're wondering, I chose the FE specifically for water cooling purposes.

Nice I just got an email from UPS my choice that I have a package scheduled for delivery from EVGA tomorrow afternoon. I went with the FE too, I intend to SLI with another FE in a few months, didn't want to deal with heat issues with two custom coolers. 

InZ1337
Do you have to pay the shipping to send the card to the EVGA warehouse? Or they send you a sticker like an RMA? I'm little bit lost here :/

Yes you have to pay it going out.

You have to pay shipping both ways, but my return shipping was refunded by EVGA as an apology for the delays with supply so it worked out.

Another week gone and still step 2. Oh well. Might as well stay and wait. I am certainly not going to get full value on ebay now. 

My replacement arrived at EVGA Friday at 10 AM before the long 4th weekend.  It just moved to received the card status today (Tuesday), I'm hopeful it will ship soon and I will get it before this Friday.  The long weekend was painful on my old EVGA GTX 770. I had to stick to all the old games, which was fun in a way, but not what I wanted :)  Even though this program takes a while, it is still a great opportunity to not get screwed buying a EVGA card close to a new cards release.
 
I'm waiting on a 1080FE.

void_ptr
 
Hey fellow step-uppers, just wondering if anyone stepping up to 1070 ACX (not FE) have received the new card yet? Or at least an e-mail past Step 1.

I received an email on Tuesday, June 28th and paid that day. Received step 5 email to send in the card a couple of hours later. Did not ship out my GTX970 until today (scheduled to be delivered to EVGA tomorrow). Will update when I receive the card.

If you're curious, I stepped up no more than an hour after it was available and was #52 in queue.

Was #122 for ACX 3.0 (moved to SC), just moved to step 2. The queue is moving, boys.

Woo hoo. Only 116 to go for me.