Step-Up "Verifying Payment" and where to I upload my invoice?

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Vinster411
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2011/02/22 09:55:17 (permalink)
I was away when I got the Queue at 0 notification and told I had to upload my invoince. Now today I have access to a scanner to scan my receipt from my vendor and I can't find the link to upload my invoice anymore.
 
and now for payment it says pending?
 
First timer here.
 
Thanks
 
Vin 
 
EDIT: and why do I have to re-send a copy of my receipt if I had to send a copy in to register the card in the first place?
post edited by Vinster411 - 2011/02/22 10:05:13

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    Halo_003
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/22 10:11:40 (permalink)
    Vinster411

    I was away when I got the Queue at 0 notification and told I had to upload my invoince. Now today I have access to a scanner to scan my receipt from my vendor and I can't find the link to upload my invoice anymore.

    and now for payment it says pending?

    First timer here.

    Thanks

    Vin 

    EDIT: and why do I have to re-send a copy of my receipt if I had to send a copy in to register the card in the first place?

     
    The link should be in your products page, under the card or board that you are stepping up.
     
    The second copy of the receipt is just for verification of how much you paid I believe.

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    #2
    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/22 10:19:48 (permalink)
    Ah, Ok. I found it and it's done. it was a small link... I had to look up and down for a minute to see it.
     
    How do I send in my payment? do they take CC?  and I guess I have to wait for a payment notification now?
     
    again, first timer.
     
    Thanks,
     
    Vin

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    Halo_003
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/22 10:24:51 (permalink)
    It would be a CC payment yes. And you should get a payment confirmation pretty quickly.

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    MikeF2
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/22 13:58:58 (permalink)
    Hello,
     
    Everything looks good here, you only have to upload the invoice 1 time, if you did that then you are fine and dont have to do it a second time. I just approved your invoice as I am writing this. Just a head up, our system shows you qualified for a $30.00 rebate, that will be automatically deducted on my approval for you right now and converted to USD. If you did not do the rebate, email me directly a picture of the serial sticker on the card/box (i need both) and I will credit you back the $30.00 for the rebate.  Email is below.
     
    Mike

    ¤ Product Specialist ¤
    Mike Fierheller
    (D)714.528.4500x150
    mikef@evga.com
    PSU Home Page -www.evga.com/psu

     
     
     
    #5
    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/22 19:44:48 (permalink)
    Ah, but I see a discreptancy now. I had paid $509.99 and I did use the $30 Mail in Rebate so my Total was $479.99 and not $454.42 that is it showing now. and while I was in the queue is was showing a cost of $60 with shipping now it's $75.
     
    is that right? I just want to make sure before I process the payment.
     
    Thanks
     
    Vin

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    K3Man
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/23 19:08:35 (permalink)
    Pardon my threadjacking this, but I have the exact same issue with my Payment processing.
     
    I didn't cash-in the $30 rebate on my GTX480 yet EVGA seems to assume that I did.
     
    Mike, I have sent you e-mail as you instructed the OP to do.
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    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/23 19:12:25 (permalink)
    No pardon necessary imo. its for the right reason and on topic.
     
    Vin

    - Wifewillcutmynutsoff Rig.... e770 EVGA Classified3, i7-980x @ 3.8Ghz, 12GB-1968Mhz Dominator GT, 2x r9 290x, EVGA SuperNOVA 1300W-PSU, CoolerMaster HAF-X 942 case
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    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/26 07:01:40 (permalink)
    No Reply yet?
     
    Vin

    - Wifewillcutmynutsoff Rig.... e770 EVGA Classified3, i7-980x @ 3.8Ghz, 12GB-1968Mhz Dominator GT, 2x r9 290x, EVGA SuperNOVA 1300W-PSU, CoolerMaster HAF-X 942 case
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    K3Man
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/27 22:23:33 (permalink)
    Mike replied to me directly.
     
    I've been taken care of. 
    #10
    jacobt29
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/28 08:23:47 (permalink)
    so if i have this"Verifying Invoice and Pricing"  as my status on my step up is there anything i need to do or just wait for the next step?
     


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    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/28 18:30:07 (permalink)
    jacobt29

    so if i have this"Verifying Invoice and Pricing"  as my status on my step up is there anything i need to do or just wait for the next step?



    You might have to upload your invoice or receipt and send in your payment via CC'd
     
    .......
     
     
    And I have heard nothing back from EVGA I have e-mailed Mike, and I have submitted a support ticket yesterday.
     
    and still nothing so they have up to tomorrow to reply as the support ticket has a 2 day return...
     
    After that, I will just be frustrated.
     
    Vin

    - Wifewillcutmynutsoff Rig.... e770 EVGA Classified3, i7-980x @ 3.8Ghz, 12GB-1968Mhz Dominator GT, 2x r9 290x, EVGA SuperNOVA 1300W-PSU, CoolerMaster HAF-X 942 case
    - HTPC/WHS ..... AMD 1090T, 16GB Ram @ 1600Mhz, with Win7 64Bit for HTPC with an EVGA GTX580 and SBS2011 VM with Dual Gigbit LAN for data xfer/streaming

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    Vinster411
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    Re:Step-Up "Verifying Payment" and where to I upload my invoice? 2011/02/28 18:44:40 (permalink)
    I just checked my e-mails and had one in my junk mail folder. Jayson C answered my support ticket.
     
    reason for the change is because I am in Canada and the exchange rate take in to account...
     
    I do find is odd though as the canadian dollar has been over the greenback for well over a month though. but I guess anyone would charge you for the conversion.
     
    Vin

    - Wifewillcutmynutsoff Rig.... e770 EVGA Classified3, i7-980x @ 3.8Ghz, 12GB-1968Mhz Dominator GT, 2x r9 290x, EVGA SuperNOVA 1300W-PSU, CoolerMaster HAF-X 942 case
    - HTPC/WHS ..... AMD 1090T, 16GB Ram @ 1600Mhz, with Win7 64Bit for HTPC with an EVGA GTX580 and SBS2011 VM with Dual Gigbit LAN for data xfer/streaming

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