Jakyap
Well got off the phone with evga about my 2 RMA cards I just got also crashing. They wanted to know the specs of my computer and wanted me to again try them out one at a time so im back to this. Even though I tested them in 2 other computers and they still crashed. And when I swapped in 2-980ti's I had ZERO crashes at all after 10+ hours of gaming on them. Getting very annoyed with this whole process. Especially because of the mass response from customers having the exact same issue.

Do not talk to customer service; they are completely out of the loop on the FTW. Ask to talk to Dave who is one of the techs. He's one that helped diagnose the problem.

I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.

I used to own a 680 FTW and I loved it, never had any issues with any of my EVGA cards(560,570, 680, 680 ftw, titan and now 980 ti hybrid)

MattyMattMatt

stalinx20

MattyMattMatt
I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.

This thread is not deleted. It has over 17 pages.

Yes, that's my point. I have been other places were these discussions would've been removed.

What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic.
 No way would EVGA cover up their mistakes like that. That's bogus and very unbusiness like. No company would be that corrupt to where it would hurt their clientele, unless I have what you're saying incorrect?

MattyMattMatt

stalinx20What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic.
 No way would EVGA cover up their mistakes like that. That's bogus and very unbusiness like. No company would be that corrupt to where it would hurt their clientele, unless I have what you're saying incorrect?

Gigabyte forums, long ago, posts about motherboard issues during the initial UEFI transition were often removed.

I don't have much to say for Gigabyte...But I'm pretty sure that's not the case here.

MattyMattMatt

stalinx20I don't have much to say for Gigabyte...But I'm pretty sure that's not the case here.

Exactly what I was applauding. Wow.

Ya, I know. I can read too! I wanted to know wth you were talking about regarding Gigabyte. Thanks for posting....

Jakyap

stalinx20

Jakyap
Well got off the phone with evga about my 2 RMA cards I just got also crashing. They wanted to know the specs of my computer and wanted me to again try them out one at a time so im back to this. Even though I tested them in 2 other computers and they still crashed. And when I swapped in 2-980ti's I had ZERO crashes at all after 10+ hours of gaming on them. Getting very annoyed with this whole process. Especially because of the mass response from customers having the exact same issue.

Do not talk to customer service; they are completely out of the loop on the FTW. Ask to talk to Dave who is one of the techs. He's one that helped diagnose the problem.

Yeah I even kept mentioning both times I've called, about this thread and the countless things and they acted like it was the first time hearing of it. I'll call tomorrow and try to ask for Dave. Do I just just get connected to a CS rep and be like hey can I speak with Dave please? lol.

Ask to talk to someone higher up. Don't be a jerk about it, but put enough pressure that whoever it is you're speaking to doesn't have a clue about what's going on, and you need to talk to somebody else. Usually the 1st stage in customer service can't help you.
 That's how it is with any company, even Dell, lol.

 
 
I've solved a similar issue with my GTX980 SC ACX 2.0.  I was getting TDRs on stock settings during gameplay.  Oddly it seemed to happen in older games like Mass Effect (every 30mins) more frequently than maxed out Witcher 3 (every 5 hours).  Lots of troubleshooting and support Q&A got me nowhere until I focused on the gpu voltage and enabled kboost in Precision.  This forced the card to maintain 1.2 volts and I haven't had a crash since.  It appears that my card in auto mode is either failing to reach or maintain 1.2 volts. 
 
I haven't got my RMA replacement yet to confirm whether it's truly a card issue or some other quirk of my system, but regardless I'd recommend other TDR victims enable kboost and see if there game crashes go away.

HuHuGrub
Alas i am another experiencing issues that are relating to this card my brothers!
 
www.tomshardware.com/answers/id-2717460/black-screen-gaming-problem.html
 
is it even worth hanging onto the card- does it really look like their could be a possible fix that would mean not having to send the card back. 
Feeling pretty burned here.. spent a lot of hard earned money on this product and a premium card at that for the distributor to try and shift blame and dodge it. I do not have access to another card if i were to RMA aswell.. hoooeee hum! :(

No. You have to send the card back. There is no fix for it.
 ask them about the advanced RMA.

I just got a replacement 980 superclocked ACX 2.0 that just does not work - Black screens/artifacting in some games...
All drivers cause the black screen crashes and everything is at stock.
 
I have setup a support ticket requesting RMA but I don't see how it will be fair of evga to expect me to pay postage this time..

Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already.
 
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80
Monitor: Samsung T24D390W
Windows 8.1 64bit
MOBO: ASUS Z97 Pro Gamer
Intel i7-4790k @ 4.0ghz 
Kingston 8GB DDR3 1333 
Samsung 840 EVO 120GB SSD
PSU: CoolerMaster 750W V750

Taene
Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already.
 
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80
Monitor: Samsung T24D390W
Windows 8.1 64bit
MOBO: ASUS Z97 Pro Gamer
Intel i7-4790k @ 4.0ghz 
Kingston 8GB DDR3 1333 
Samsung 840 EVO 120GB SSD
PSU: CoolerMaster 750W V750

Man, I feel for you.  I sure wish you'd seen this thread before your purchase.  I noticed they have not use "FTW" with any of the 980 Ti cards.  I wonder if they will used the acronym again for any cards after this.  I was in your shoes when I 1st got mine.  I could not get my card to run from minute one and had to RMA it the evening after I got it; talk about bad luck. Fortunately, I had 5 days left to step up and immediately signed up to rid myself of this card.  If I could not have done this, I would've been on the horn with my credit card company for relief; I had 2 RMA cards, but was not going to entertain a 3rd one.  Hopefully, you bought yours from Amazon or a company that take returns within 30 days and can get rid of it now.  If I were you, I'd get rid of it if the company allows returns within 30 days.  You may have to take a small hit on shipping, but believe me it will be worth it.

Methodical2

Taene
Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already.
 
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80
Monitor: Samsung T24D390W
Windows 8.1 64bit
MOBO: ASUS Z97 Pro Gamer
Intel i7-4790k @ 4.0ghz 
Kingston 8GB DDR3 1333 
Samsung 840 EVO 120GB SSD
PSU: CoolerMaster 750W V750

Man, I feel for you.  I sure wish you'd seen this thread before your purchase.  I noticed they have not use "FTW" with any of the 980 Ti cards.  I wonder if they will used the acronym again for any cards after this.  I was in your shoes when I 1st got mine.  I could not get my card to run from minute one and had to RMA it the evening after I got it; talk about bad luck. Fortunately, I had 5 days left to step up and immediately signed up to rid myself of this card.  If I could not have done this, I would've been on the horn with my credit card company for relief; I had 2 RMA cards, but was not going to entertain a 3rd one.  Hopefully, you bought yours from Amazon or a company that take returns within 30 days and can get rid of it now.  If I were you, I'd get rid of it if the company allows returns within 30 days.  You may have to take a small hit on shipping, but believe me it will be worth it.

Any idea if how can i test it, so i'll be 100% sure that the card has problems? Playing games now on ultra, no crashes again. Everything "seems to be" normal.

rriicc22
Skydiver Demo Default settings in loop

WoW. Thanks for that tip. We can call this test "successful".
Well, acutally, i dont needed the loop at all. It crashed very soon. Around 2-3 min i guess(where the big pyramid was upside down).
Skydiver Demo Default Settings.
Result: EVGA GTX980 FTW Crashed.

Taene

rriicc22
Skydiver Demo Default settings in loop

WoW. Thanks for that tip. We can call this test "successful".
Well, acutally, i dont needed the loop at all. It crashed very soon. Around 2-3 min i guess(where the big pyramid was upside down).
Skydiver Demo Default Settings.
Result: EVGA GTX980 FTW Crashed.

Down clock the card by -100 or more and if it works without crashing - you got yourself one.  I'd pack it up and send it back.