EVGA

Sign In Not Working Properly

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whiskers54
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2016/10/24 16:53:19 (permalink)
I attempted to sign in a few times and each time I click on the sign in button in the forum section I would get transferred to the products page. I ended up using the sign in on the products page to get logged in.
#1

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    z999z3mystorys
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    Re: Sign In Not Working Properly 2016/10/24 17:58:43 (permalink)
    Just tried it here, and same thing, the log in button on the forums redirects to the main EVGA landing page, but was able to log in from there.
    Firefox version 49.02
    Windows 10 pro x64
    and... whatever other info might be needed, let me know.
    #2
    XrayMan
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    Re: Sign In Not Working Properly 2016/10/24 20:39:29 (permalink)
     
    I have the same problem.

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    #3
    MSim
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    Re: Sign In Not Working Properly 2016/10/25 00:14:48 (permalink)
    It feels like evga desperate for people to visit evga.com, i was redirected to it before i could login and after i logged in.
     
     
     
    #4
    MSim
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    Re: Sign In Not Working Properly 2016/10/25 13:03:00 (permalink)
    I guess it was by design to make people view evga.com twice when they login. It's still doing it over 12hours later.
     
    When you click login, it should take you to https://secure.evga.com/US/login.asp  not www.evga.com  evga. 
     
     
    post edited by MSim - 2016/10/25 13:04:01
    #5
    JosephL
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    Re: Sign In Not Working Properly 2016/10/25 13:12:50 (permalink)
    whiskers54
    I attempted to sign in a few times and each time I click on the sign in button in the forum section I would get transferred to the products page. I ended up using the sign in on the products page to get logged in.


    In case you are still having issues signing in, please clear your cookies and cache and try again. Alternatively you can try another browser. If you are still having issues logging in let me know so I can look into this further for you.

    If you have a moment, please rate my service. We appreciate the feedback!
    #6
    notfordman
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    Re: Sign In Not Working Properly 2016/10/25 14:21:36 (permalink)
    It is still acting odd trying to sign in. Successful after the third try. Win7 64 IE 11
    #7
    MSim
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    Re: Sign In Not Working Properly 2016/10/25 14:57:42 (permalink)
    EVGATech_JosephL
    whiskers54
    I attempted to sign in a few times and each time I click on the sign in button in the forum section I would get transferred to the products page. I ended up using the sign in on the products page to get logged in.


    In case you are still having issues signing in, please clear your cookies and cache and try again. Alternatively you can try another browser. If you are still having issues logging in let me know so I can look into this further for you.




    Can you guys fix it so it doesn't redirect us to evga home page before and after we login?
     
    Most sites when you login, it takes you back to the page was you viewing before. 
    #8
    MSim
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    Re: Sign In Not Working Properly 2016/10/27 13:56:53 (permalink)
    EVGA staying mum about fixing the redirecting you over and over to evga home page. The last thing a company should do is make it annoying for customers to use it's website.
     
     
    #9
    Zuhl3156
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    Re: Sign In Not Working Properly 2016/10/27 14:19:03 (permalink)
    It's getting really annoying to me. I keep winding up at the 'Buy My Video Boards' main page after I login and I'm getting sick and tired of it. After I log into this hole I sprain my thumb backpaging to where I was trying to participate.
    #10
    MSim
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    Re: Sign In Not Working Properly 2016/10/27 19:52:00 (permalink)
    Zuhl3156
    It's getting really annoying to me. I keep winding up at the 'Buy My Video Boards' main page after I login and I'm getting sick and tired of it. After I log into this hole I sprain my thumb backpaging to where I was trying to participate.




    I have the forums bookmarked, i have to click login 4 times before it will finally log me in.
     
    Click login on the forums (takes me to home page)
    Click login on the home page (just loads home page again)
    Click login on the home page again (finally takes me to login page)
    Click login where it has my user name and password
     
    #11
    Bobmitch
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    Re: Sign In Not Working Properly 2016/10/27 20:30:55 (permalink)
    Add me to the list as well...both IE and Edge

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    #12
    whiskers54
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    Re: Sign In Not Working Properly 2016/10/27 22:34:05 (permalink)
    Come on EVGA this is getting very annoying.
    #13
    rjohnson11
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    Re: Sign In Not Working Properly 2016/10/27 23:12:13 (permalink)
    I have reported this to the proper contacts at EVGA

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #14
    Zuhl3156
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    Re: Sign In Not Working Properly 2016/10/28 08:23:50 (permalink)
    MSim
    Zuhl3156
    It's getting really annoying to me. I keep winding up at the 'Buy My Video Boards' main page after I login and I'm getting sick and tired of it. After I log into this hole I sprain my thumb backpaging to where I was trying to participate.




    I have the forums bookmarked, i have to click login 4 times before it will finally log me in.
     
    Click login on the forums (takes me to home page)
    Click login on the home page (just loads home page again)
    Click login on the home page again (finally takes me to login page)
    Click login where it has my user name and password
     


    Yep, it's getting worse. Login takes me to the Main Home Page where I have to click login again where it takes me back to the login page and proudly announces in a green banner that my EVGA Cookies are cleared and I can now login. My browser clears all cookies and deletes all history every time I close it. Only one time in the past two years has clearing my Cookies solved the login problem here. I think some hyperactive programmer decided to write a subroutine to clear Cookies at login and solve everyone's problem except things did NOT go according to plan. There will be no parade for this programmer. He did NOT save the day and therefore the victory celebration and parade (with marching band) has been cancelled.
    #15
    MSim
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    Re: Sign In Not Working Properly 2016/10/28 12:33:05 (permalink)
    What you must do to log into your evga account.
     

     
     
    #16
    EVGA_RobB
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    Re: Sign In Not Working Properly 2016/10/28 16:20:04 (permalink)
    Hi All,

    Should be fixed.  Can you try and let us know?

    Thanks,
    Rob

     
    #17
    MSim
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    Re: Sign In Not Working Properly 2016/10/28 18:55:58 (permalink)
    All the redirecting not fixed.  
     
     
    #18
    Zuhl3156
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    Re: Sign In Not Working Properly 2016/10/28 19:00:09 (permalink)
    Worked this time.
    #19
    XrayMan
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    Re: Sign In Not Working Properly 2016/10/28 20:31:55 (permalink)
    Zuhl3156
    Worked this time.




    Fixed for me too.

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    #20
    MSim
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    Re: Sign In Not Working Properly 2016/10/28 21:03:34 (permalink)
    Zuhl3156
    Worked this time.


    Does it still require you to click login like 4x to login?
    #21
    whiskers54
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    Re: Sign In Not Working Properly 2016/10/28 21:11:12 (permalink)
    EVGA_RobB
    Hi All,

    Should be fixed.  Can you try and let us know?

    Thanks,
    Rob




     
    It now works for me.
     
    Thanks Rob. Pass the kudos to all that were involved in correcting this.
    #22
    Zuhl3156
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    Re: Sign In Not Working Properly 2016/10/29 07:31:16 (permalink)
    Nope! This time it took me to the main page with the pretty pictures on it. It's an improvement. It did cut out one extra step where it went back to the sign in page with the green banner. I still have to login from the main page and then use my mouse to back page 5 times and then hit f5 to participate or respond.
    #23
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