stalinx20
CLASSIFIED Member
- Total Posts : 4977
- Reward points : 0
- Joined: 2009/01/03 08:56:23
- Location: U.S., Michigan
- Status: offline
- Ribbons : 0
2 part article... Samsung used internal lab to test Note 7Samsung is still reeling from the recent cancellation of the Galaxy Note 7, following a second recall due to a high risk of battery fires. As the company tries to pick up the pieces and regain consumer trust, it is still unable to identify the root cause of the battery fires. A new report from The Wall Street Journal reveals Samsung used an internal lab to test the battery in the Note 7. That sets it apart from all other smartphone makers, which use independent third-party labs for such testing.
Samsung released the Note 7 scarcely two months ago, and within a few weeks it had become apparent the phone was bursting into flames at a higher rate than any other device. The company began an investigation and determined batteries produced by a Samsung subsidiary were the cause. It initiated a fast recall to get the devices swapped out for new, non-explosive units. However, the replacement units seemed to be blowing up at the same unacceptable rate. Industry watchers suspect that Samsung was pushing hard to get the Note 7 out in advance of the iPhone 7 launch. It’s possible its internal testing was hurried along for business reasons—something that would not have been possible with outside testing. Samsung is currently stuck with a multi-billion dollar bungle and no good answers yet. If it’s going to convince consumers to buy a Galaxy S8, it needs to come up with a full explanation for the Note 7’s issues. Considering how long it takes to design phones, the timing of the Galaxy S8 could be impacted by the Note 7 fiasco. http://www.extremetech.com/electronics/237771-samsung-used-internal-lab-to-test-note-7-battery-instead-of-third-party--------------------------------------------------------------------------------------------------------------------------------------Samsung is refusing to pay for property damage caused by its exploding Note 7 phoneWhen Samsung began recalling the Galaxy Note 7, we praised the company’s quick action and willingness to address the problems caused by its device. The need for a second recall and the complete cancellation of the Note 7 was a bit harder to compliment, but at least the company hadn’t tried to hide from its own problems… until evidence surfaced that the company was definitely trying to sweep its problem under the rug. Now, adding insult to injury, Samsung is trying to get out of paying for the property damage its devices caused.
There have been 96 Samsung Galaxy Note 7s known to have exploded or caught fire during the few weeks the phone was on the market, according to The Guardian. Thirteen of the failures caused injury, while 47 are recorded as causing property damage of one type or another. In one case, the Note 7 exploded on a nightstand, spraying chemicals across the room, damaging the bed, mattress, curtains, and carpet, as well as the nightstand itself. When John and Joni Barwick reported this to Samsung, the company refused to cover any of the damage caused by its device and referred its customers to Samsung’s insurance company — and the insurance company has refused to cover the replacement cost of any damaged items. http://www.extremetech.com/mobile/237926-samsung-is-refusing-to-pay-for-property-damage-caused-by-its-exploding-note-7-phone _______________________________________________________________________________________________________ Someone got a little emotional... In other Samsung news, the company filed a DMCA request against a GTA V modder who created a mod that replaced the game’s sticky bombs with exploding Galaxy Note 7s. This abuse of the DMCA isn’t likely to stand, given that Samsung has absolutely no copyright claim to content within GTA V, but it seems to show where the company’s priorities lie. Pro tip, guys: Spend less time chasing YouTubers and modders and more time taking care of the customers whose property you burned, or no amount of free offers will rescue your sales when the Note 8 rolls around. Attacking modders with the DMCA is a good way to wind up with in-game rocket launchers that fire exploding Note 7s, blowing up entire cars.
post edited by stalinx20 - 2016/10/25 01:03:06
EVGA X79 Dark 2080 Black edition 980 EVGA 1000 gold PSU (Gold) 4820K CPU 16x G-skill
|
houkom
FTW Member
- Total Posts : 1283
- Reward points : 0
- Joined: 2007/09/13 13:49:52
- Location: 01101000011011110110110101100101
- Status: offline
- Ribbons : 4
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 06:25:20
(permalink)
This is frustrating... These people bought a product in good faith, expecting that their device doesnt become an incendiary grenade. Not only has the device exploded, but because of it there has been massive property damage and even personal injury. Without having bought the device, these incidents would not have taken place. I'm not a lawyer by any means but wouldn't common sense say that as a company, any manufacturer defect that results in catastrophic damage and/or injury would in turn require you (the company) to settle with the clients??? Ridiculous. P.S. As a result of all these events, I've told my family members to get away from Samsung phones completely.
13900k | 64GB Trident Z5 6400mhz | MSI Z790 CARBON WIFI | MSI RTX 4090 SUPRIM X | 2TB Sabrent Rocket | 1TB Samsung 970 Evo Plus NVMe | Corsair AX1200
|
the_Scarlet_one
formerly Scarlet-tech
- Total Posts : 24581
- Reward points : 0
- Joined: 2013/11/13 02:48:57
- Location: East Coast
- Status: offline
- Ribbons : 79
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 06:30:57
(permalink)
I will be eventually get rid of my Samsung phone after seeing this coming out.
|
wmmills
CLASSIFIED ULTRA Member
- Total Posts : 5679
- Reward points : 0
- Joined: 2006/01/04 20:47:29
- Location: New Jersey
- Status: online
- Ribbons : 40
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 07:33:42
(permalink)
Samsungs been having a lot of problems with there washing machines too lately. Had to get a new one for mom and install it, good thing too cause both of the spigots were totally shot, so as I was researching for a new one I kept coming across so many complaints and just a whole bunch of tech issues with them. Ma wanted Maytag again though cause her last heavy duty one lasted since 1988,but the last 3 years or so it fell apart. New one is a lot smaller and much more energy efficient so she was happy but it better last just as long or Maytags in trouble, lol.
MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P EK Furious Vardar, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming w/Hybrid kit and Noctua IPPC 3000 P/P, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW New EVGA product? Register it NOW with this link: http://www.evga.com/register/default.asp?affiliatecode=4QFQRAMOII Help Our Vets From K-2! [link=https://strongholdfreedom
|
seth89
CLASSIFIED ULTRA Member
- Total Posts : 5290
- Reward points : 0
- Joined: 2007/11/13 11:26:18
- Status: offline
- Ribbons : 14
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 09:12:29
(permalink)
|
WackyWRZ
SSC Member
- Total Posts : 603
- Reward points : 0
- Joined: 2011/11/03 07:52:46
- Location: Raleigh, NC
- Status: offline
- Ribbons : 7
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 09:25:47
(permalink)
seth89 Buy LG.
I suppose bootloops are better than fires. I've always been a fan of HTC since the M7 came out but their latest phones are always lacking specs/features to put them at the top in some way it seems to make them just "good". The M7/M8 with the dual front speakers, boomsound, and aluminum build was always good. But then they don't have AMOLED which I really like or Qi charging.
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
|
Nereus
Captain Goodvibes
- Total Posts : 18875
- Reward points : 0
- Joined: 2009/04/09 20:05:53
- Location: Brooklyn, NYC.
- Status: offline
- Ribbons : 58
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 19:46:06
(permalink)
stalinx20 In other Samsung news, the company filed a DMCA request against a GTA V modder who created a mod that replaced the game’s sticky bombs with exploding Galaxy Note 7s.
LMAO~!
|
Nereus
Captain Goodvibes
- Total Posts : 18875
- Reward points : 0
- Joined: 2009/04/09 20:05:53
- Location: Brooklyn, NYC.
- Status: offline
- Ribbons : 58
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/25 20:01:00
(permalink)
WackyWRZ
seth89 Buy LG.
I suppose bootloops are better than fires. I've always been a fan of HTC since the M7 came out but their latest phones are always lacking specs/features to put them at the top in some way it seems to make them just "good". The M7/M8 with the dual front speakers, boomsound, and aluminum build was always good. But then they don't have AMOLED which I really like or Qi charging.
Yeah the LG G4 has been great - although my wife's G4 was one of the unlucky ones that suffered that bootloop issue. Took it into a shop that day, walked out with a brand new replacement 30 minutes later, no cost, no problems since. We both have the LG G4, very nice phone and great camera. Wife also has the Samsung S6 (her work supplied it) - she prefers the G4. I used to have the original HTC One (M6) - I really liked that phone at the time, but HTC seem to be falling behind and just can't compete with top-tier phones from some of the other manufacturers (particularly LG and Samsung). iPhones imo are way overrated - they are nice, but not that nice. Thought I'd throw that in there to bait the rabid apple addicts. lol.
|
WackyWRZ
SSC Member
- Total Posts : 603
- Reward points : 0
- Joined: 2011/11/03 07:52:46
- Location: Raleigh, NC
- Status: offline
- Ribbons : 7
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 07:11:14
(permalink)
Nereus
WackyWRZ
seth89 Buy LG.
I suppose bootloops are better than fires. I've always been a fan of HTC since the M7 came out but their latest phones are always lacking specs/features to put them at the top in some way it seems to make them just "good". The M7/M8 with the dual front speakers, boomsound, and aluminum build was always good. But then they don't have AMOLED which I really like or Qi charging.
Yeah the LG G4 has been great - although my wife's G4 was one of the unlucky ones that suffered that bootloop issue. Took it into a shop that day, walked out with a brand new replacement 30 minutes later, no cost, no problems since. We both have the LG G4, very nice phone and great camera. Wife also has the Samsung S6 (her work supplied it) - she prefers the G4. I used to have the original HTC One (M6) - I really liked that phone at the time, but HTC seem to be falling behind and just can't compete with top-tier phones from some of the other manufacturers (particularly LG and Samsung). iPhones imo are way overrated - they are nice, but not that nice. Thought I'd throw that in there to bait the rabid apple addicts. lol.
The LG bootloop issue has followed into the G5/V10 phones as well as the Nexus 5X (my wife went through 3 before she refused to use it anymore) which is unfortunate. I think if they were to put their OLED technology into their phones they might offer some real competition. HTC puts out good no-nonsense hardware without a lot of the extra features (like wireless charging) but they demand the same price for it which doesn't fly. People don't care if it's more durable or built better - they just know that for the same money they can get "more" from something else.
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
|
MSim
Omnipotent Enthusiast
- Total Posts : 14685
- Reward points : 0
- Joined: 2005/05/22 23:13:30
- Location: Earth
- Status: offline
- Ribbons : 38
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 07:22:46
(permalink)
wmmills Samsungs been having a lot of problems with there washing machines too lately. Had to get a new one for mom and install it, good thing too cause both of the spigots were totally shot, so as I was researching for a new one I kept coming across so many complaints and just a whole bunch of tech issues with them. Ma wanted Maytag again though cause her last heavy duty one lasted since 1988,but the last 3 years or so it fell apart. New one is a lot smaller and much more energy efficient so she was happy but it better last just as long or Maytags in trouble, lol.
It's a race to bottom in home appliance industry. Dish washers and washing machines don't last like they use to. Just replaced the belt ($12) on our 15 year old dryer, i see no reason to get rid of it. Newer dryers with moisture sensor seem to always act up or take longer to dry the cloths.
|
candle_86
CLASSIFIED Member
- Total Posts : 3677
- Reward points : 0
- Joined: 2007/02/24 17:59:37
- Location: Fort Worth, Texas
- Status: offline
- Ribbons : 7
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 08:16:39
(permalink)
It's a real shame Nokia is out of the bussiness, their phones could be thrown out of a car at 100mhp into a brick wall and hardly show a scratch, let alone pose as a fire hazard.
|
fearpoint
CLASSIFIED Member
- Total Posts : 3184
- Reward points : 0
- Joined: 2006/12/16 21:53:57
- Status: offline
- Ribbons : 3
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 09:59:54
(permalink)
hahaha what scumbags. I hope the US government gets involved now and fines them heavily.
|
WackyWRZ
SSC Member
- Total Posts : 603
- Reward points : 0
- Joined: 2011/11/03 07:52:46
- Location: Raleigh, NC
- Status: offline
- Ribbons : 7
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 13:41:51
(permalink)
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
|
Sajin
EVGA Forum Moderator
- Total Posts : 49131
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: online
- Ribbons : 199
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 13:59:03
(permalink)
|
XrayMan
Insert Custom Title Here
- Total Posts : 73000
- Reward points : 0
- Joined: 2006/12/14 22:10:06
- Location: Santa Clarita, Ca.
- Status: offline
- Ribbons : 115
Re: Samsung used internal lab to test Note 7 /// Samsung is refusing to pay for property d
2016/10/26 21:29:34
(permalink)
Samsung is responsible IMO.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A  
|