So I've been having problems with my brand new GTX 970 and I've decided to return it....but I saw the Step-Up program and I was wondering if you returned or did an RMA, would EVGA let me do a step-up for free because of all the hassle and trouble of dealing with the card? Or do I still have to pay?

Ok. thanks for the quick reply,, and I bought my card on Monday, May 18th, and I'm wondering if instead of getting a replacement card because I don't want another 970 could they still do the step-up, without having to pay extra because of the trouble. I don't want to have to deal with another card like this and I still don't like the VRAM issue, I keep thinking about it and its bothering me. I'm just wondering so I can decide if I want to go get a refund or just do the RMA with EVGA.
 
 
 
 

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and I still don't like the VRAM issue
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I don't "like" the Vram issue either but it's a total non-issue for games or whatever. You bet I am glad I got this card and not an A[censored]D card. "Upgrading" to a much more expensive GTX 980 because of the Vram issue I don't see as too smart, at least not before 6GB GTX 980 TI come out. What will you gain? Like 10% more?
You know there is REAL problems and then there are "theoretical problems". What counts for me is that the card performs awesome in all current games, GTA V etc. and not that it "only" has 3.5 "performant" memory. In two years, no-one will give a PLEEP about 4GB video memory anyway..and up until then, this is a good card, if not the best for your money RIGHT NOW. I am not saying this because NV pays me or something, but because it's simply the truth.
 
** Edit: What are you actually talking about? "A StepUp without paying money?" Do I read this right you think you will get a GTX 980 for the price of a GTX 970? And how many "hassle and trouble" did you have..you *just* got the card on Monday?? If there is any hassle and trouble and it's really the card, then RMA it.

flexy123
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and I still don't like the VRAM issue
>>
 
I don't "like" the Vram issue either but it's a total non-issue for games or whatever. You bet I am glad I got this card and not an A[censored]D card. "Upgrading" to a much more expensive GTX 980 because of the Vram issue I don't see as too smart, at least not before 6GB GTX 980 TI come out. What will you gain? Like 10% more?
You know there is REAL problems and then there are "theoretical problems". What counts for me is that the card performs awesome in all current games, GTA V etc. and not that it "only" has 3.5 "performant" memory. In two years, no-one will give a PLEEP about 4GB video memory anyway..and up until then, this is a good card, if not the best for your money RIGHT NOW. I am not saying this because NV pays me or something, but because it's simply the truth.
 
** Edit: What are you actually talking about? "A StepUp without paying money?" Do I read this right you think you will get a GTX 980 for the price of a GTX 970? And how many "hassle and trouble" did you have..you *just* got the card on Monday?? If there is any hassle and trouble and it's really the card, then RMA it.

For what it's worth, many people showed me the Firestrike and 3dfurmark scores comparing 2 970's with 1 980, with the 980 right behind 2 970's. 2 980's are shown to kill 2 970's, even 3 970's. It's worth the upgrade. I was very very scepticle making this decision (when i was considering 3 970's).