1) Had to edit title for language.
 
2) Moving to the Warranty section so you can get help faster.
 
3) I will try, and contact someone for you.

so can i get help with this rma
 

Are you sure you didn't acidentally damage sockets?

i have sent a few emails asking what is happening with my board with no reply. its been a few weeks now since i sent it can i get some help here! i really need this functioning back on my server
 

please let me know whats going on guys.

still does not help that i have no reply for weeks from evga it is a joke really.
 

 
UPDATE: It's been determined the OP damaged the board, therefore the board cannot be RMA'd. Don't damage the board then try to get a warranty exchange. Lesson learned.           

Scarlet-Tech

XrayMan
 
UPDATE: It's been determined the OP damaged the board, therefore the board cannot be RMA'd. Don't damage the board then try to get a warranty exchange. Lesson learned.           

I have seen this scenario play out before.. It actually wasn't too long ago. OP, if they are offering you a fair deal on a replacement, I suggest taking it.

This is one of those posts will never hear the full truth about, but hopefully it ends well with the news coming out.

Yeah, unfortunately this seems to be a theme lately. Maybe its time to put a forum post sticky up to try and put a stop to doing said things and how your going to look when you def get caught, cause everyone gets caught. I know Jayson C put a sticky about stuff arriving damaged because its shipped inadequately but maybe its time a forum member just puts a sticky up addressing the theft by deception factor specifically and how it makes you look bad, wastes your time, money and effort along with EVGA and us in the community trying to help you. It just hurts everyone all the way around and evga as a business really cant put up a sticky themselves like that without people taking offense,so it will def have to be a member here. Sometimes, with some people, they dont understand unless you put it in very certain, plain language. If your one of those people, and your reading this, you will get caught. Don't try it. We have seen it time and time again. Evga is a very forgiving and easy company to work with. If you are truthful,do the right thing and act respectful they may just surprise you and go waaayyy above the call of duty to take care of you! That's happened quite a few times. :)

wmmills

Scarlet-Tech

XrayMan

UPDATE: It's been determined the OP damaged the board, therefore the board cannot be RMA'd. Don't damage the board then try to get a warranty exchange. Lesson learned.           

I have seen this scenario play out before.. It actually wasn't too long ago. OP, if they are offering you a fair deal on a replacement, I suggest taking it.

This is one of those posts will never hear the full truth about, but hopefully it ends well with the news coming out.

Yeah, unfortunately this seems to be a theme lately. Maybe its time to put a forum post sticky up to try and put a stop to doing said things and how your going to look when you def get caught, cause everyone gets caught. I know Jayson C put a sticky about stuff arriving damaged because its shipped inadequately but maybe its time a forum member just puts a sticky up addressing the theft by deception factor specifically and how it makes you look bad, wastes your time, money and effort along with EVGA and us in the community trying to help you. It just hurts everyone all the way around and evga as a business really cant put up a sticky themselves like that without people taking offense,so it will def have to be a member here. Sometimes, with some people, they dont understand unless you put it in very certain, plain language. If your one of those people, and your reading this, you will get caught. Don't try it. We have seen it time and time again. Evga is a very forgiving and easy company to work with. If you are truthful,do the right thing and act respectful they may just surprise you and go waaayyy above the call of duty to take care of you! That's happened quite a few times. :)

Some people might try to pull a fast one but that's not always the case and you know. A product could be damaged in route or caused by a tech and they don't even know they caused the damage. Were human after all and we make mistakes from time to time. 
 
I'm not bashing evga. This could be said about hardware mfg.
 
 

I am not to worried about getting it repaired. from the get go i opened the RMA as the board does not post all the time maybe around 30% but it DID work. I just do not like being told they tested the board as i know it was total BS. they just assumed i damaged it and that is that. The Email from them was as follows.
 
We found CPU0+CPU1 socket many bent pins and Broken pins with your motherboard. 
 
It causes ram Slots 1&2 will not work
 
Here are 2 options for you,
 
1. Return the original board back to you because CPU socket bent pins is physical damage.
 
2. Pay for repair.  (Replacement CPU0 + CPU1Socket)
 
We cannot guarantee this is reparable because replacing CPU socket has some risks. PCB might be damaged.
 
Best regards,
EVGA
 
I replied with that i did not damage it ect ect. and asked what was the rate of a good outcome they tell me that best case is 40% 
now i already know that these odds are a waste of time hence why i am already over the crap and all i sent it in for the problems posting correctly. Thus already making annoyed for a product i have already had multiple times with problem after problem.
I have already made previous posts to the forum from when this board was released to express my annoyance from this boards failures even though it was hyped up from pre release. 
Problems from DOA board, Board lack of support, Board just being a real let down ect ect.
 
 
 
I just do not like the fact i was accused of damaging my equipment. Yes it might of been damaged in transit or it may not have. I was sent a video from the RMA them looking at my board and even though it was already poor cam recording it really does not show damage to the board it shows them unboxing the srx in the exact same original boxs as when i bought it. in the original box with all paperwork in static bag all foamed up nice and figured hey if that how they ship it to people i will send it back the same way.
 
But  I cant be bothered with the blame game here as its just a total waste of everyone's time hence why i just went and got another system, perhaps if i was treated like a customer and not some kind of criminal i would of considered buying another evga product. Given my history with buying many many products from EVGA and although i do not always add them to my warranty list i do buy a lot of product. From the X58 boards and multiple boards of all types of platforms with a large number of video cards from the GTX 480 FTW to the Titan card range. 
 
But anyway after countless emails to EVGA wondering what is the progress it like finding a needle in a haystack for answers and that just does not seem right to me. 
 
Anyway all in all i will just put all the remaining components in the pile of other equipment that i leave to retire and just move on with this Rampage V. It has already been a great board to OC and play around with and i honestly cant say i can fault it. 
Reading reviews from other people on different aspects of many board makers i have decided to go back with Asus and it clear it is a retailer i can trust to give me the support i need and happy to spend my fat stacks of money with.
 
Sorry just lost my respect for EVGA and their products.
 
 
 

thanks for the help i have been responding to their emails on a constant basis, i have sent them them same answer on more then several occasions and it seems to fall on deaf ears. 
i don't know how many times i need to reply to their request with the same answer.