Locked[SOLVED] About Requesting PowerLink (Bug?)

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Erdo4
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2016/10/18 01:38:30 (permalink)
I have 2 registered EVGA GTX 1080 graphic cards on my EVGA Account. I had 1 PowerLink request before and wanted to add another one to it. So I cancelled my first request to make it only one request that includes 2 Free PowerLink..

 
After the cancellation, now I can't request anything at all. I think it's bugged out on my account.
 
I can click Request button but once I click it, it says "You cannot Request more than 2 PowerLink" 
I already canceled 2 request but it's detects like I didn't and It wont let me to Request at all.
 
I have uploaded the screenshot to the attachment.
 
____________________________________________________________
 
I have already contacted EVGA EU support but they don't response my ticket fast enough. So I might miss the Free PowerLink Promotion that's why I post here.
post edited by Erdo4 - 2016/10/19 05:21:40

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#1

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    EVGATech_AndrewA
    EVGA Tech Support
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/18 08:37:28 (permalink)
    From what I can see, the requests have been cancelled and you should be able to request 2 of the PowerLink's again. Please go to http://eu.evga.com/articles/01058/evga-powerlink-promotion/ while logged into your account and try again.
    post edited by EVGATech_AndrewA - 2016/10/18 08:40:27


    #2
    Erdo4
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/18 08:56:50 (permalink)
    Before I try again,
     
    I have another GTX 1070 FTW on the way. So, I want to request 3 PowerLink's but I didn't receive 1070 FTW yet so I have to wait for a week to register it.
     
    If I request 2 PowerLink's now and 1 PowerLink after a week. Will thoose PowerLinks combined together when it's ships out? I dont want to pay 2 times for a shipping thats why I wondering..
    #3
    EVGATech_AndrewA
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/18 08:58:11 (permalink)
    No they will not if they are requested at different times. You will have to request them all at the same time in order to have them shipped out together.


    #4
    Erdo4
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/18 09:00:15 (permalink)
    EVGATech_AndrewA
    No they will not if they are requested at different times. You will have to request them all at the same time in order to have them shipped out together.


    So, even if I dont request all of them at the same time, Do I have to pay shipping 2 times to get it?
     
    (2 PowerLink's now - 1 PowerLink later)
     
    I only want to pay €23,99 for 3 PowerLink's for shipping. I dont want to pay another €17,99 for that last one.
    post edited by Erdo4 - 2016/10/18 09:07:20
    #5
    Erdo4
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/19 05:21:08 (permalink)
    EVGA WebMaster fixed my issue.
     
    /Thread can be closed
    post edited by Erdo4 - 2016/10/19 05:23:21
    #6
    XrayMan
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    Re: [HELP] About Requesting PowerLink (Bug?) 2016/10/19 20:23:59 (permalink)
    Erdo4
    EVGA WebMaster fixed my issue.
     
    /Thread can be closed




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