bej44
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sorry im new to this i need help! i sent my gtx 970 into evga rma department now i recieved another one! it was working great, but now im getting texture pop in really bad! im scared to send it in again, plus it costs 20$ to ship each time! ive done everything from reinstalled drivers to changing graphic settings but nothing has fixed it! ive heard story where people sent the card back and forth and heard this is the best way to get help!
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/16 10:39:00
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How long did the replacement card remain operational?
ASUS Sabertooth X79--Intel Core i7-3820@ 3.6ghz--Corsair H70 Water Cooler Corsair Vengeance--1600mhz 8 x 4GB 9-9-9-24-- 2 TB WD Black / 120GB Intel SSD--GPU: EVGA GTX 1070 SC C M RealPower Pro 1250w--Windows 10 Pro 64bit--Haf 932 Full Tower Case Steam Twitter: https://twitter.com/Chaos_21 PM a Forum Moderator to requested a Blue Ribbon for a job well done. My Affiliate Code: LEENW17BUL
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MSim
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/16 15:19:57
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The best thing to do is contact evga, if it's been under 30-45days on the replacement card, ask for prepaid shipping label.
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bej44
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/16 16:31:37
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the Card lasted about 2 weeks now it still works but its getting worse i tryed to downgrade drivers to no avail
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MSim
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/16 16:37:28
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bej44
the Card lasted about 2 weeks now it still works but its getting worse i tryed to downgrade drivers to no avail
Call evga support to get RMA started.
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bej44
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 06:06:02
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this sucks because i have nothing else to play with and to send it in im taking another risk at getting trash i guess after this rma i wont buy anything from evga again
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arestavo
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 06:18:23
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Texture pop in? As in, textures load some time after you turn your in game character around?
That sounds like you are running off of a slow drive. Either the hard drive is heavily fragmented and needs a good defrag, or the SSD is nearly full and performance has tanked (yes, some SSDs do that).
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bej44
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 06:23:23
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yeah i thought so but after reinstalling windows with empty drives its not fixing it the textures pop in and out as i walk a couple feet i can fly in and out from the ground and its like its not there its turns invisible i tryed the game on both ssd and hdd nothing changes it
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arestavo
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 08:39:25
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Only in one game or all? And when you tried older drivers, you used DDU to clean out the old ones? Your SATA driver is updated? If both HDD and SSD are using the same controller that could be the issue, and has fixed that texture pop in problem for some folks.
post edited by arestavo - 2016/11/17 08:42:15
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bej44
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 09:19:30
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ive never had this issue before with any other graphics card! i borrowed a r9390 from my brother it works flawless! he just bought a evga gtx 1080 i tryed it yesterday it worked great, but with this gtx 970 in his computer it did the same thing! my brothers, and i happen to game together alot! so i have tryed quite a few alternatives! im sure its just this card i also do use ddu but this time i just reinstalled windows to make sure still the same issue persists.
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arestavo
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 10:03:36
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Ok, with it doing the same thing in another computer (aka the problem followed the card) it points to the card being the problem - RMA that sucker, and ask EVGA to send you a pre-paid label as this one failed to work out of the box as the replacement.
One last thing - is the game(s) using more than 3.5GB of VRAM?
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EVGATech_KevinS
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Re: Rma'd my 970 now i am getting bad texture popping
2016/11/17 12:08:52
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bej44
ive never had this issue before with any other graphics card! i borrowed a r9390 from my brother it works flawless! he just bought a evga gtx 1080 i tryed it yesterday it worked great, but with this gtx 970 in his computer it did the same thing! my brothers, and i happen to game together alot! so i have tryed quite a few alternatives! im sure its just this card i also do use ddu but this time i just reinstalled windows to make sure still the same issue persists.
Hello Bej44, Sorry for the issue your having, I do see from my side that you have called and started the RMA process. Also we have offer you a pre-paid shipping label as well for the replacement of that unit and its be flagged, where the replacement will be handed before we shipped out the replacement unit. I apologize for the inconvenience, please if you have any further questions, feel free to contact us at support@evga.com or 1-888-881-3842.
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