EVGA

Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fix"?

Author
Galaxy366
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2016/09/28 11:18:27
  • Status: offline
  • Ribbons : 0
2016/10/21 18:26:20 (permalink)
Hey EVGA,
 
I read somewhere that models made after August 31th already contain the new padding. I purchased my 1070 FTW on September 28th.
Would this mean that my 1070 FTW already has the added padding for the issue? 
 
The card has been working fine, but I read about this issue today and it made me concerned seeing people also mentioned having there FTW caught fire.
 
Can I check this out myself without tearing the card apart, or can someone from EVGA look into there system to see if it has the fixes?
 
Here is the information I can give:
 
Purchase Date: 09/28/2016
Date Registered: 10/3/2016 12:00:30 PM
Part Number: 08G-P4-6276-KR08G-P4-6276-KR
#1

12 Replies Related Threads

    MDeckerM
    FTW Member
    • Total Posts : 1799
    • Reward points : 0
    • Joined: 2015/09/21 17:32:43
    • Location: RwlRwlRwlRwl
    • Status: offline
    • Ribbons : 8
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/21 19:02:36 (permalink)
    Hello,
     
    there is a fair bit of confusion surrounding this concern and I apologize.
     
    1080 FTW cards shipped after August 31 should not have problems with the black screen crash and fans going to 100%
     
    The heat for the VRMs and VRAM is a completely separate concern. 
     
    To quote Jacob,
     

    “The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.
     
    With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.
     
    During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016.  Also, we will work with Toms Hardware to do a retest.”
     
    Thanks,
    EVGA
     
    EVGA GeForce GTX 1080 FTW running Furmark with thermal pad mod (30C Ambient in Chamber) – October 21st, 2016

    #2
    Piers123
    Superclocked Member
    • Total Posts : 204
    • Reward points : 0
    • Joined: 2016/07/23 21:31:20
    • Location: Surrey | Salzburg | Tel Aviv
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/21 19:59:36 (permalink)
    EVGATech_MDecker
    Hello,
     
    there is a fair bit of confusion surrounding this concern and I apologize.
     
    1080 FTW cards shipped after August 31 should not have problems with the black screen crash and fans going to 100%
     
    The heat for the VRMs and VRAM is a completely separate concern. 
     
    To quote Jacob,
     

    “The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.
     
    With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.
     
    During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016.  Also, we will work with Toms Hardware to do a retest.”
     
    Thanks,
    EVGA
     
    EVGA GeForce GTX 1080 FTW running Furmark with thermal pad mod (30C Ambient in Chamber) – October 21st, 2016





    Does EVGA employ people for Quality Control?

    CPU: AMD R9 5900X
    Cooling: 360mm Corsair H150i RGB Pro XT AIO
    Motherboard: Asus ROG Strix B550-E
    RAM: Corsair 32GB Vengeance LPX @ 3600 MHz CL18
    GPU: EVGA RTX 3080 XC3 Hybrid 10GB w/ 240mm radiator 
    SSD/HDD: 1 * 1TB WD Blue M.2 PCIe 3.0 NVMe | 2 * 1TB WD Blue SATA | 2 * 8TB Toshiba N300 HDD SATA 
    NAS: 280TB on a 4U server
    #3
    the_real_maverick
    FTW Member
    • Total Posts : 1773
    • Reward points : 0
    • Joined: 2006/11/06 19:00:13
    • Status: offline
    • Ribbons : 3
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/21 22:24:55 (permalink)
     
    I'd rather have a small amount of people doing QC...its a waste of time, money and resources in my eyes.  The best companies have fantastic engineers that design products perfectly and then apply quality into the manufacturing processes (Gimba, 5s, Six Sigma...Crosby, Deming and the other gurus).  Just sayin 
     
    Back on point....is EVGA going to release a statement about what cards may be affected by this?  I'm sure its a minimal amount, but I have a 1070 SC and want to make sure it won't have this issue.

    Intel i7 6700K 4.0Ghz/ EVGA 980TI Classified / 16GB G.Skill DDR4 2400 / Gigabyte G1 gaming mobo / Western Digital Black 1 TB HDD/ Mushkin 1TB SSD / Corsair 750W PSU / 27" Asus ROG PG279Q IPS 1440 G-sync 165hz / Razer Deathadder / Logitech G810 Spectrum / Windows 10 64bit / K70 RGB

     
    http://www.heatware.com/u/70338
    #4
    jonathan_phang
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2016/10/12 11:40:23
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 04:18:51 (permalink)
    EVGATech_MDecker
    Hello,
    there is a fair bit of confusion surrounding this concern and I apologize.
    1080 FTW cards shipped after August 31 should not have problems with the black screen crash and fans going to 100%
    The heat for the VRMs and VRAM is a completely separate concern. 
     



    This is definitely worrying, so we are saying the only way to address the temp issue, and the hazard of electrical damage is to self apply the thermal pads which will be available soon? Are there plans for EVGA to offer a service to do this themselves? 
    #5
    SKeijmel
    New Member
    • Total Posts : 9
    • Reward points : 0
    • Joined: 2016/10/21 09:55:44
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 05:05:48 (permalink)
    Can anyone confirm the 1070 FTW has the same problems as the 1080 FTW?
    on reddit a evga staff member said the 1070 ftw is not effected because he says its physically different.
    is this true or not ?
     
    or are the pcb and cooler the same on the 1070 ?
     
    is there a problem or not that is the question? can a staff memeber awnser on this?
    #6
    ElBartoME
    New Member
    • Total Posts : 56
    • Reward points : 0
    • Joined: 2012/08/13 05:13:24
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 05:44:33 (permalink)
    EVGATech_MDecker
    1080 FTW cards shipped after August 31 should not have problems with the black screen crash and fans going to 100%

     
    Should...
     
    My RMA card that I received last week still had the black screen issue. Several other people are reporting the same. Why do I keep hearing that 1080 FTW cards after August 31 shouldn't have this issue? This is simply not true.
    #7
    Piers123
    Superclocked Member
    • Total Posts : 204
    • Reward points : 0
    • Joined: 2016/07/23 21:31:20
    • Location: Surrey | Salzburg | Tel Aviv
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 15:56:33 (permalink)
    ElBartoME
    EVGATech_MDecker
    1080 FTW cards shipped after August 31 should not have problems with the black screen crash and fans going to 100%

     
    Should...
     
    My RMA card that I received last week still had the black screen issue. Several other people are reporting the same. Why do I keep hearing that 1080 FTW cards after August 31 shouldn't have this issue? This is simply not true.




    It appears several mistakes were made during the design process, and rather than recall all FTW models, they simply give out little information and try and avoid bad press. I have now lost faith in the FTW brand entirely, but it's too late to return the card and pay the extra for a Classified model... I still have some faith in EVGA.

    CPU: AMD R9 5900X
    Cooling: 360mm Corsair H150i RGB Pro XT AIO
    Motherboard: Asus ROG Strix B550-E
    RAM: Corsair 32GB Vengeance LPX @ 3600 MHz CL18
    GPU: EVGA RTX 3080 XC3 Hybrid 10GB w/ 240mm radiator 
    SSD/HDD: 1 * 1TB WD Blue M.2 PCIe 3.0 NVMe | 2 * 1TB WD Blue SATA | 2 * 8TB Toshiba N300 HDD SATA 
    NAS: 280TB on a 4U server
    #8
    Renji1337
    New Member
    • Total Posts : 37
    • Reward points : 0
    • Joined: 2012/04/11 15:44:36
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 16:40:36 (permalink)
    How do I get the free thermal pads?
    #9
    arestavo
    CLASSIFIED ULTRA Member
    • Total Posts : 6916
    • Reward points : 0
    • Joined: 2008/02/06 06:58:57
    • Location: Through the Scary Door
    • Status: offline
    • Ribbons : 76
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 16:55:15 (permalink)
    Renji1337
    How do I get the free thermal pads?




    Per Jacob:
    These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016.
    #10
    ipkha
    CLASSIFIED Member
    • Total Posts : 2308
    • Reward points : 0
    • Joined: 2015/02/10 21:01:40
    • Location: Indiana
    • Status: offline
    • Ribbons : 6
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/22 17:12:04 (permalink)
    I'm not sure I understand what the big deal is. The parts in question are within their expected operational threshold. It doesn't cause any harm and during any real world use case will not approach these temperatures. Since the card will operate just fine even at these scary Temps, they aren't going to do the installation for you.


    #11
    jaju123
    New Member
    • Total Posts : 36
    • Reward points : 0
    • Joined: 2011/10/28 07:10:27
    • Status: offline
    • Ribbons : 0
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/23 05:21:23 (permalink)
    ipkha
    I'm not sure I understand what the big deal is. The parts in question are within their expected operational threshold. It doesn't cause any harm and during any real world use case will not approach these temperatures. Since the card will operate just fine even at these scary Temps, they aren't going to do the installation for you.


    These cards are kinda combusting though.
    #12
    ipkha
    CLASSIFIED Member
    • Total Posts : 2308
    • Reward points : 0
    • Joined: 2015/02/10 21:01:40
    • Location: Indiana
    • Status: offline
    • Ribbons : 6
    Re: Regarding the GTX 1070 FTW and it's "hotspot"issue. Does my model already have the "fi 2016/10/23 07:11:13 (permalink)
    It takes far higher Temps than the ones listed to actually combust a pcb. Bad caps and such do happen and might combust though. But that wouldn't be a temp issue and these components can handle quite high Temps. This is one reason there are so many more than absolutely needed. Spreading the load reduces Temps and extends the life of the components.


    #13
    Jump to:
  • Back to Mobile